Customer Service Engineer

Stanley D. Alldredge

**** ****** **** ***

Cullman, Alabama 35055

Phone: 256-***-****, 256-***-**** (cell)

Email: ***********@********.***

EDUCATION

BS in Chemical Engineering (Biotechnology Option): May 2004

University of Alabama in Huntsville - Huntsville, Alabama

CERTIFICATIONS

ISO 9001: Received certificate for attending 10-hour ISO 9001

Workplace Training Course

Certified Pharmacy Technician: Registered with the Alabama State Board

of Pharmacy.

EMPLOYMENT

2010 - Present Cardinal Health, PET Services, Birmingham, Alabama

Chemical/Pharmaceutical Operations Technician II

Role/Projects:

. Operate automatic and manual manufacturing and

chemical

process equipment.

. Handle raw materials, intermediate, and finished

products.

. Mix compound ingredients for liquid products.

. Perform general maintenance on process equipment.

. Perform standard operating procedures to meet current

good

manufacturing practices (cGMP).

. Maintain records.

. Monitor and verify quality in accordance with

statistical process

and other control procedures.

2006 - 2009 Loparex, LLC, Cullman, Alabama

Process Engineer

Role/Projects:

. Responsible for continual monitoring of

productivity, internal reject, and customer

complaints associated with three meyer-rod coating

machines that apply various solvent and aqueous-

based silicone and adhesive coatings to paper and

film. Take appropriate preventive/corrective

actions as needed. These machines operated on a 24-

hour, 5-days a week schedule in batch mode.

. Responsible for maintaining all print supply

inventories for two flexographic printing presses.

(Print cylinders, Doctor blades, etc.)

. Actively involved with R&D and customers through

direct contacts and plant visits to develop and

redesign/improve products. Responsible for bringing

products from pilot-scale (R&D) into production.

. Actively worked with the Union production workers to

improve and implement process or product changes.

Responsible for effectively communicating changes,

as well as, interacting with the Union workers to

implement the changes.

. Responsible for working with Customer Service, and

other customer contacts through direct communication

and occasional plant visits to address and solve

complaints.

. Specify, justify, and purchase new

equipment/technology to improve performance of the

process.

Accomplishments:

. Installed an Enclosed Doctor Blade Print System on

each of our two flexographic printing lines,

upgrading from the three-roll system. This has

increased our line speeds/productivity by 40% when

printing.

. Have worked with R&D to implement several new

product grades.

. Implemented a routine maintenance cleaning schedule

of the chill rolls on one coater line which reduced

our reject due to fiber pull by approximately

$30,000.

. Installed an additional idler on one

Coater/Printing line which allows the use of a web

print scanner on all print jobs, thus reducing print

reject due to quicker detection of skips and other

print defects.

Special Training:

. Attended 3-day flexographic printing school at Fox

Valley Technical College in Appleton, Wisconsin.

. Attended 3-day web-handling seminar at Oklahoma

State University.

2005 - 2006 Operon Biotechnologies, Huntsville, Alabama

Synthesis Lab Associate

Role/Projects:

. Batched, Prepared, and synthesized DNA orders.

. Maintained lab supplies and chemicals.

. Assisted in Engineering/Set-up of the Lab.

2004 - 2005 American Chemical Technologies, Inc., Fowlerville, Michigan

Onsite at Nucor Steel, Decatur, Alabama

Field Service Site Manager

Role/Projects:

. Tracked/trended usage of all lubrication products

throughout the mill.

. Ordered and coordinated delivery of products.

. Supervised delivery of all lubrication products and

tested samples to verify that the products met

Nucor's quality standards.

. Served as a point-of-contact between American

Chemical Technologies, Exxon-Mobil, and Nucor Steel.

. Actively worked with Nucor with ways to reduce costs

associated with their lubrication; i.e. reduced

emergency/rush orders, installed larger bulk tanks.

2002 - 2003 International Paper, Courtland, Alabama

Technical Services Engineer (Co-op)

Role/Projects:

. Worked to utilize more efficient use of water

throughout the plant.

. Drew/updated process instrumentation diagrams on the

computer.

. Worked with other engineers to perform mass and

energy balances on various paper machines.

SPECIAL SKILLS

Experience with FORTRAN Programming, Microsoft Excel, Matlab, ChemCAD,

MathCAD, AutoCAD, PI Processbook, Microsoft Word, Microsoft Works,

and Power Point.

References available upon request.

Contact this candidate