Customer Service Supply Chain
Resume:
David M. Ziolecki
South Park, PA 15129
*********@*******.***
Highlights:
- Experienced supply chain and operations professional with extensive
Fortune 500 leadership experience at both corporate and plant locations
with both discrete and repetitive manufacturing processes. Breadth of
experience includes manufacturing operations, supply & demand planning,
distribution, inventory control, and materials management.
- Had responsibility for ensuring adequate customer service and efficient
use of supply chain resources for product volume in excess of $750MM in
annual sales.
- Had responsibility for $60MM in finished good inventories.
- Implemented an MPS & S&OP process for a complex business with
international plant locations.
- Experience with a variety of systems such as SAP, QAD, JDE, and
Manugistics.
Work Experience
Parker Hannifin (2008 - Present) - Irwin, Pennsylvania
Production Control Manager
Duties:
-Coordinate production and inventory control activities to enhance in stock
position while controlling inventory costs.
-Supervise a team of five individuals. Hire, train, monitor, and evaluate
others in production control.
-Supervise the development and refinement of production schedules.
-Tracks and analyzes new and ongoing orders, implementing production
changes as required, while balancing inventory quantities.
-Drive inventory reduction program.
-Establish goals for month supply or inventory turns.
-Interface with customers on order issues.
-Manage inventory relating to records and tracking of materials.
-Write production schedules based on customer orders and line capacity.
-Determine and oversee production and shipment goals.
H.J. Heinz (2006-2007) - Pittsburgh, Pennsylvania
Supply Planning Manager
Dimensions:
-Responsible for ensuring adequate customer service and efficient use of
supply chain resources for product volume that accounts for $750MM in
annual sales.
-Responsible for $60MM in finished good inventories.
Duties:
-Responsible for the development and management of supply plan (production
and distribution) for a group of designated brands.
-Responsible for leading, training, and career development for five supply
and deployment planners. This team planned and controlled production and
set distribution & inventory goals for finished goods.
-Represented supply plan/operations for designated brands to marketing,
sales, and procurement.
-Worked with the supply planning modeler to ensure effective use of the
Manugistics tool and consistent execution of an efficient supply planning
process.
-Communicated supply chain issues/recommendations for resolution to senior
management.
-Interfaced with plant managers to ensure adherence to planning process,
accuracy of manufacturing constraints, and development of feasible
production plans.
-Led budgeting process for supply planning.
-Interacted regularly with Marketing Brand Managers and Directors; Plant
Managers; Operations Directors and VPs; Sales, Directors, and VPs.
-Owned the supply planning process development, standardization, and
continuous improvement initiatives.
-Led the personnel recruiting effort for the Supply and Demand planning
teams.
Kimberly-Clark Corporation - Healthcare Division (2004-2006) - Roswell,
Georgia
Senior Planning Specialist
Duties:
-Managed sales and operations planning process.
-Provided leadership and work direction to demand and supply planning team.
-Responsible for the performance management, evaluations, and coaching for
salaried employees.
-Provided leadership to staff and international mill customers.
-Ensure product supply efficiency by working closely with the distribution
and customer service teams.
-Oversee effective implementation of global logistics plans for ongoing
business and for new product introductions.
-Responsible for reviewing global demand forecasts and ensuring alignment
with the business unit goals.
-Provided a Logistics perspective on business issues.
-Provided suggestions to improve the demand and supply planning processes.
-Ensured optimal customer service performance.
Planning Specialist
Duties:
-Responsible for establishing accurate global demand forecasts for each
stock-keeping unit by month for a minimum of 18 months and periodically
through a 5 year planning horizon.
-Provided suggestions to improve the demand forecasting process and
performance of the demand forecasting system and lead continuous
improvement programs that will improve the accuracy of demand forecasts.
-Provided technical direction and leadership to staff and mill customers.
-Ensured effective implementation of global logistics plans for ongoing
business and for new product introductions and product rollovers.
-Provided a Logistics perspective on business issues.
-Development of inventory management goals.
-Ensured optimal customer service performance.
Lowe's (2003-2004) - Findlay, Ohio
Planning Manager - Lowe's Distribution Center
Duties:
-Provided leadership for 1.3 million square foot distribution center for
seven salaried and forty hourly employees across four shifts.
-Produced daily production plans that met or exceeded customer service
while maximizing operating efficiency.
-Developed short and long range staffing plans based on productivity
objectives and forecasted volume.
-Developed, managed, and monitored distribution center performance
reporting on quality, productivity, and cost.
-Managed relationships and communications with corporate logistics, store
operations, vendors, and distribution network management.
-Implemented and maintained effective daily operational and administrative
processes to ensure accurate inventory accounting.
-Recruited, developed, and retained effective planning and administration
team.
Kimberly-Clark Corporation - Healthcare Division (2001-2003) - Ft. Worth,
Texas
Operations Team Leader
Duties:
-Provided leadership on a day-to-day basis for a shift of eighty employees
as well as two business units across four shifts.
-Led and coordinated production projects associated with cost reduction,
operational efficiencies, and logistical issues related to the business
units.
-Managed the overall safety, housekeeping, attendance, cost, asset
management, quality, and internal control for the business units.
-Identified and completed projects related to process improvement.
-Ensured projects and individual standards were consistent with regulatory
standards and corporate policies.
-Developed and implemented staffing plan and staffing decisions.
Team Planner II
Duties:
-Responsible for production scheduling and capacity planning for multiple
assets.
-Developed and maintain multiple master production schedules using
forecasts from marketing.
-Provided work direction to employees assisting the planning department.
-Monitored finished good inventory levels to ensure that customer service
levels were maintained at company standard.
-Performed material availability and material requisitioning utilizing MRP
II systems.
-Communicated long-term capacity issues to operations and staff.
-Reconciled past due purchase orders working directly with vendors.
-Responsible for managing raw material inventories using warehouse
management (WMS) system.
-Worked closely with product development, marketing, and operations to
coordinate machine time for trial work.
-Monitored obsolete and slow moving finished goods and raw materials.
-Responsible for assisting in physical inventories.
-Monitored production conformance on a weekly and monthly basis.
Kimberly-Clark Corporation (2000-2001) - New Milford, Connecticut
Team Planner I
Duties:
-Prepared production schedule for a diaper process on a weekly basis.
-Performed material availability and material requisitioning utilizing MRP
II systems.
-Reconciled past due purchase orders working directly with vendors.
-Responsible for managing finishing supplies and raw material inventories
for multiple diaper lines using MRP system.
-Responsible for conducting cycle counts on a weekly basis to ensure
inventory accuracy.
-Provided work direction to employees assisting the planning department.
-Communicated long-term capacity issues to operations and staff.
-Worked closely with operations to coordinate machine time for trial work.
Treat All Metals (1998-2000) - Milwaukee, Wisconsin
Shift Supervisor
Duties:
-Managed the workflow of heat-treated parts through the facility to ensure
on-time customer deliveries.
-Managed the performance of 25-60 employees through an annual performance
review system.
-Assisted scheduler in the planning of efficient production runs.
-Managed personnel/work centers based on customer needs.
-Assisted in the disposition/rework of parts not meeting quality standards.
Motor Castings Company (1997-1998) - Milwaukee, Wisconsin
Production Supervisor
Duties: Supervised 8 employees on an inline Green sand molding operation to
produce quality castings.
-Ensured the employees practiced safe work practices to reduce the number
of injuries throughout the mill.
-Worked with the maintenance team to identify items needing repair.
United States Army (1992-1996) - Schofield Barracks, Hawaii
Duties: Various leadership roles.
Education
Bachelor's Degree in Finance, August 1991
University of Wisconsin - Milwaukee
Relevant Skills
-Experienced with Material Requirements Planning (MRP) systems such as JBA,
JDE, Manugistics, and QAD.
-Experienced with Warehouse Management Systems (WMS).
-SAP Demand Planning (DP), R3, and Business Warehouse (BW) experience.
-Experience with Cognos and Kronos.
-Proficient in Microsoft Office and Lotus Notes.
-Experience working in an ISO & FDA regulated environment.
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