Sales Quality Assurance

Sandra Johnson

*** ******* **** ** ( Hope Mills, NC 28348

abkzv6@r.postjobfree.com ( 910-***-****

Summary of Qualifications

Skillful and dedicated Administrative Assistant with extensive experience

in the coordination, planning, and support of daily operational and

administrative functions.

* Demonstrated capacity to provide comprehensive support for executive-

level staff including scheduling meetings, coordinating travel, and

effectively managing all essential tasks.

* Proven track record of accurately completing research, reporting,

information management, marketing, and business-development efforts

within budget requirements.

* Adept at developing and maintaining detailed administrative and

procedural processes that reduce redundancy, improve accuracy and

efficiency, and achieve organizational objectives.

* Highly focused and results-oriented in supporting complex, deadline-

driven operations; able to identify goals and priorities and resolve

issues in initial stages.

* Highly qualified in Microsoft Office Systems, Microsoft Windows

operating systems; Business Office Equipment; Type 45 wpm.

Professional Experience

prestage foods - St. Pauls, NC 2009 to Present

Sales Assistant

Planned,coordinated and implemented new sales tracking procedures and

product requirements for new product roll-out.

< Responsible for obtaining pertinent sales information from customers

for quoting, follow-up, assist in closing the sale and as in any small

company, whatever it takes to satisfy our customers.

< Update and maintain Microsoft Access data base for leads. Meet with

the Sales\Operations Manager in the morning to determine required

tasks to complete, assignments, responsibilities, and schedules for

production employees.

< Provide administrative support and advice with responsibility for

coordinating, performing a wide variety of support services and

guidance & assistance with respect to sales actions required.

< Receives visitors & telephone calls; receives & distributes mail;

inputs time & attendance.

< Reviews correspondence, maintain records, files, statistical data, and

suspense system. Use office automation equipment and word processing

software, to prepare a variety of correspondences and memorandums.

Mountaire FARMS - Lumber Bridge, NC 2005 to 2009

QA Administrative Assistant

Provided high-level administrative support to Quality Assurance Manager

of leading poultry processing plant that had over $75 million in annual

revenues.

< Prepared quality reports, graphs and spreadsheets for senior staff

management which assisted in a decrease in quality issues and customer

dissatisfaction. Created weekly quality packets for review by plant

management to use as production quality guidelines.

< Assisted sales and customers with quality check sheets to verify

proper SOP's used.

< Produced standardize manuals for the Quality Assurance Department that

is utilized by all plant personnel during daily production. Tracked

critical government records for USDA approval.

< Administered QA tests to plant employees and job applicants applying

for vacant QA positions.

< Performed daily office functions of ordering supplies, making copies,

using scanner and/or fax.

< Purchased office equipment and supplies, correspond with vendors, and

maintained monthly budget costs.

MEGA FORCE STAFFING - Fayetteville, NC 2003 to 2005

Office Support Specialist

< Typed correspondences and legal documents for local law firm. Answered

multi-lined phone systems and assisted clients.

< Routed all incoming company mail to appropriate departments and

personnel.

< Collected data for store management on advertising techniques best

used in area.

< Handled daily distribution of company memos, activity logs, and

reports.

< Provided visitor assistance and arranged departmental meetings.

< Contacted businesses and educational institutions to verify former

employment of candidates.

Sales Associate - Fayetteville, NC

2002 to 2003

Sales Assistant

Prepared periodic sales reports for area sales departments.

Worked hands on with business professional clients, assisting each

client with their total purchasing needs.

Performed clerical and cashier duties.

Verified customer's in-store credit account balances and set-up new

credit accounts with store customers.

Updated departmental floor charts of designers, weekly layouts and

daily upkeep of sales floor.

Cumberland County Schools - Fayetteville, NC 2001 to 2002

Interim Substitute P.E. Teacher

< Provided structured learning environment for elementary, middle and

high school aged children.

< Determined proper teaching techniques for optimized classroom learning

for each grade level.

< Maintained daily upkeep of school equipment in absence of primary

teacher. Collected completed work assignments, reports and projects on

assigned due dates.

< Received a position as Interim Substitute Teacher working with

elementary aged students. Handled all aspects of teaching students

proper physical education techniques.

< Accountable for all physical education equipment, distributing to and

collecting equipment from classrooms.

< Planned, coordinated and implemented school -wide field day,

consisting of over 20 planned field day events, local community and

volunteer support.

Education

fayetteville TECHINCAL COMMUNITY COLLEGE - Fayetteville, NC 2010 -

PRESENT

Major: BUSINESS ADMINSTRATION

fayetteville state UNIVERSITY - Fayetteville, NC 1994 - 1995

Major: Marketing Management

dougals byrd senior high - Fayetteville, NC GRADUATION - JUN 1993

HIGH SCHOOL DIPLOMA

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