Medical Quality Assurance
Resume:
Michael A. DeLorenzo
Columbus, Georgia 31904
Home: 706-***-****, Cell: 706-***-****
**********.********@*****.***
OBJECTIVE
I am seeking a position in which I can apply the skills and knowledge that
I have acquired in my thirty plus years of work experience and to broaden
those skills, increase my knowledge and abilities and share this experience
and knowledge with others.
EMPLOYMENT
Mohs Micrographic Surgery Tech
February 2008- September 2010
Lane Dermatology and Dermatologic Surgery
Columbus, Georgia
In charge of all aspects of the Mohs Micrographic Surgery Laboratory
Duties to include, but not limited to. Process and cut Mohs tissue
specimens. Prepare all Mohs maps and consents. Keep track of letters to
referring physicians. Clinic and laboratory inventory control and supply
ordering. Pathology log, report entering and non-treatment follow-up. Mohs
perm specimens. Maintain all monthly and yearly Mohs and Q/A logs. Monthly
and yearly work load statistics for techs and physicians. Cryostat
cleaning, maintenance and contracts. Cryostat repair and replacement part
ordering.
CLIA prep and inspection. OSHA regulation compliance. Fraxel Laser
operation, cleaning and supply ordering. Requesting outside slides.
Pathology specimen shipping to laboratory in Atlanta.
Facility Supply Chain Technician- Materials Management
July 2006 - February 2008
Hughston Orthopedic Hospital and Doctors Hospital
Columbus Georgia
Receiving, keying and promptly distributing all supplies within in the
facilities. Reviewing and maintaining all min/max levels for storeroom
safety stock as well as
nursing unit supply rooms and order appropriate replacement quantities to
avoid non-availability of needed supplies. Receive and promptly deliver
expedited delivers to include human tissue for transplantation. Transport
and deliver legend drugs, non-
Facility Supply Chain Technician- Materials Management (continued)
July 2006 - February 2008
Hughston Orthopedic Hospital and Doctors Hospital
Columbus Georgia
prescription drugs, contrast media and drug containing devices. Rotate and
adjust quantity of items to avoid out of dates. Maintain point of use (POU)
supply scanning
system and barcodes. Arrange for repair of the POU system and put in place
manual procedures when the system is not operational. Train new users in
the appropriate use of the POU system. Add and delete items in the POU
system. Handle all emergency supply situations. Conduct physical
inventories of all supply storage areas according to the defined schedule.
Analyze and correct discrepancies in the inventory. Communicate and arrange
for all supply orders, routine and expedited. Handle all order
discrepancies and returns with the main warehouse in Atlanta as well as
outside vendors.
Supply Clerk
June 2005 - July 2006
The Medical Center, Columbus Regional Healthcare Systems
Columbus, Georgia
Receiving, keying and promptly distributing all supplies within in the
facilities. Reviewing and maintaining storeroom emergency supplies. Receive
and promptly deliver expedited delivers to include human tissue for
transplantation. Transport and deliver legend drugs, non-prescription
drugs, contrast media and drug containing devices. Rotate and adjust
quantity of items to avoid out of dates. Conduct physical inventories of
all supply storage areas according to the defined schedule. Moving crew
and surplus supply duties.
Detailer (Part Time) Wal-mart, Winn Dixie and Freds grocery stores
June 2005 - July 2006
Frito Lay
Americus, Georgia
Stock shelves, displays and rotate products. Pull out of date products.
Assisting in the setup of displays. Prepare vendor's sections in the
stores for inspections by company and corporate individuals. Maintain
backroom stock in compliance with store policies.
Lead Meat Department Associate, Lead ICS Associate, Overnight Stocker
November 2003 - May 2005
Wal-Mart #758
Americus, Georgia
Started as overnight stocker, promoted to lead ICS associate and then Lead
Meat Department Associate.
Contributed to the achievement of the Meat Department financial goals by
monitoring and evaluating performance of the department and it's associates
and implementing plans to achieve objectives. Ensured adherence to
standards and policies for cold chain compliance, product rotation, sell-by
dates, and expiration dates, including identifying and removing product
that is distressed or unacceptable in appearance to ensure quality and
freshness. Ensured adherence to food safety and handling procedures and
follows sanitation and cleaning procedures, including stocking and product
rotation. Provided quality customer service by effectively communicating
with customers to answer questions; locate and retrieved merchandise; and
provided requested assistance concerning prices and product availability of
various department merchandise, which involved: communicating effectively
with customers effectively resolving customer concerns. Demonstrated
knowledge and value of department merchandise. Ensured a safe and clean
environment by maintaining safety standards, including the safe handling;
performing maintenance; responding to spills; and cleaning holding area,
cooler, displays, and floors as required by department using mops, towels,
and appropriate cleaning solutions and methods. Monitors area for signs of
shrink and potential security risks, including products being discarded and
not recorded and dating and temperature exceptions, and contacted
management and/or In-Store Loss Prevention when problems are identified.
Completed and maintained required paperwork, such as Inventory Tracking
Reports, throwaway record sheets, invoices, and assignment notes. Received
products by unloading the merchandise from delivery vehicles, moving it to
the backroom area through the use of pallet jacks and facility carts, and
placing it in holding areas.
Identified merchandise needed 30-60-90 days in the future, examining trends
and seasonal influences, and planning the ordering of needed side-counter
and feature merchandise. Maintained accurate and competitive pricing and
signage on products by completing price changes and electronically
verifying pricing by scanning UPC codes to ensure the accuracy of signage.
Ensured in-stock and appropriate inventory levels in the department by
executing all merchandising programs and replenishment procedures.
Maintained overall appearance of the department by keeping area fully
stocked, properly
Lead Meat Department Associate, Lead ICS Associate, Overnight Stocker
(Cont.)
November 2003 - May 2005
Wal-Mart #758
Americus, Georgia
signed, neat, clean, and organized. Ensured department merchandise is
stocked by properly receiving and stocking product into the backroom;
retrieving merchandise from cooler; transporting merchandise to sales
floor placing merchandise on appropriate racks, shelves, and displays.
followed company rotation procedures. Scanned out of date and damaged
products. Took to claims department. Demonstrated and utilized product
knowledge regarding pricing, quality and use of product by providing
accurate and complete suggestions and information to Customers to assist in
purchasing decisions.
Knowledge of and proficiency with scanning equipment. Knowledge of
products, such as shelf life, selection criteria, uses, freshness, and
pricing, as well as product rotation.
Lead ICS, Overnight Stocker
Supervise ICS team. Unloaded freight from incoming trucks and pulled to
floor for stocking, freezer or cooler depending on type of freight. Reload
trucks with outgoing empty pallet's. Removed back stock from steel and
transported pallets from back room to work area and returned to back room.
Process freight, create new displays in action alley and on end caps and
fill shelves with merchandise. Ensured that individual items were stocked
completely and were in their correct location. Answered questions from
overnight customers and assist in locating the items they need. Gathered
outside shopping carts. Zoned the store
Followed safe work practices by keeping work areas free of debris such as
plastic and cardboard. Practiced proper lifting techniques along with
ladder and riser safety rules Followed store's safety and emergency
procedures and addressed liquid and chemical spills. Performed all
assigned CBL's. Used pallet jacks, walker stacker and scissor lift.
Mohs Micrographic Surgery Tech
May 2001 - January 2003
Medical College of Georgia, Department of Dermatology
Augusta, Georgia
Schedule patients for surgery and post-op follow-up appointments.
Answer clinic phones triage, route and or answer patient, family and
healthcare professionals' questions. Greet and register patients. Set
up procedure room to include bovie, suction, instrument trays and
needed supplies. Transport patients to procedure room and obtain vital
signs. Explain surgical procedure to be preformed and answer patients'
and family members questions regarding the procedure. Preparing
patients for surgery, to include prep, drape and cleanse surgical site.
Setup and assist with surgical and minor surgical and laser procedures
when requested. Keep family updated on status of procedure. Clean and
maintain procedure room. Minor wound care and dressing changes. Suture
removal. Maintained nursing station. Prepared laboratory and radiology
request for patients. Transport patients to labs, x-ray or units when
needed. Prepare, pull, file and break down clinic charts. Lead tech and
laboratory supervisor. Responsible for all aspects of running and
maintaining the laboratory, to include quality assurance, JCAHO and CAP
inspections, training new techs and educating dermatology residents in
the techniques of processing tissue using the Mohs surgery technique.
Contact person for Veterans Administration Medical Center dermatology
clinic. Schedule their patients and obtain vouchers for payment. .
Contact person for billing department for questions on patient charges.
Maintain inventories. Manage laboratory budget. Assisted in the design
for the renovation of the MCG Center for Dermatologic surgery.
Autopsy Assistant
July 2000-January 2003
Veterans Administration Medical Center
Augusta, Georgia
Assisting in the removal and dissection of organs from autopsy
cadavers. Restoration of post autopsy cadavers. Training pathology
residents in the various techniques of organ removal and dissection.
Storage, maintenance, retrieval and disposal of retained organs.
Liaison with funeral homes.
Anatomic Pathology Technician
October 1983 - May 2001
Medical College of Georgia
Augusta, Georgia
Surgical pathology laboratory supervisor. Responsible for all aspect of
running and maintaining the laboratory, to include quality assurance,
JCAHO and CAP inspections. Laboratory processed approximately 15,000
surgical specimens a year. Hospital consisted of a 500 + bed main
hospital, a 75 bed children's hospital, eighteen operating rooms (adult), 6
operating rooms (children's) and numerous outpatient clinics. Contact
person for operating rooms from hospitals, inpatient units and outpatient
clinics. Train new employees. Maintain
inventories of supplies. Accession specimens into the laboratory
computer system, including patient demographics.
Train pathology residents in autopsy and gross specimen dissection.
Perform gross descriptions and dissection of biopsy and large surgical
pathology specimens. Cutting and preparing frozen sections of all types
of tissue. Setup and ran outside specimen referral program. Receiving
and processing outside specimens and preparing and mailing specimen
transport containers. Storage, maintenance, retrieval and disposal of
retained autopsy organs and surgical specimens. Neutralization and
disposal of used formaldehyde. Assisted in the redesigning and
renovation of the anatomic pathology facilities. Assisted with
co-ordination, development and installation of a new anatomic pathology
computer system (Copath). Co-coordinated with the remaining anatomic
pathology laboratories for the collection of specimens for specific
testing, including electron microscopy, flow cytometry, cancer
cytogenetics, cytology and immunoflourescence. Collected and shipped
specimens for tests at outside facilities, such as gene rearrangement
and chemotherapeutic drug sensitivity testing. Participated in several
research projects. Preformed bedside preparations of specimens to
include renal biopsies, CT guided biopsies and fine needle aspirates.
Assisted in histology, electron microscopy, immunoflourescene and
cytology laboratories when needed. Section safety officer. Assisting
in the removal and dissection of organs from autopsy cadavers, to
include medical and limited forensic autopsies which included limited
evidence gathering. Restoration of post autopsy cadavers. Manage
laboratory budget.
Autopsy Assistant
August 1978 - October 1983
Medical College of Georgia
Augusta, Georgia
Assisting in the removal and dissection of organs from autopsy
cadavers. Restoration of post autopsy cadavers. Training pathology
residents in the various techniques of organ removal and dissection.
Storage, maintenance, retrieval and disposal of retained organs.
Liaison with funeral homes. Assist in surgical pathology gross room
activities. Acquisition and preparation of teaching material for second
year medical school course.
Environmental Services Technician
June 1978 -August 1978
Medical College of Georgia
Augusta, Georgia
General cleaning duties of hospital inpatient unit, to include, floors
walls, ceilings, waiting rooms and nursing stations (mopping, buffing,
vacuuming, dusting and trash disposal). Decontamination of isolation rooms,
to include ICU. Strip and wax floors. Maintain janitorial closet, soiled
and clean utility rooms.
SKILLS
Proficient in certain computer programs, to include,
WordPerfect, CoPath, Internet, E-mail and Healthquest. Knowledgeable in
Microsoft Word.
Proficient in medical terminology.
Outstanding interpersonal, phone, and supervisory skills.
Proficient in autopsy and surgical pathology gross specimen photography
Complex dissection of autopsy and surgical pathology specimens.
RESEARCH
Tumor acquisition and transport for colon and breast cancer
research projects with Karen Yeh M.D., Associate Professor of General
Surgery and Surgical Oncology, Medical College of Georgia. 1999 - 2001
Tissue processing for bone formation research project with Jack Yu M.D.,
Professor of Plastic Surgery, Section Chief of Plastic
RESEARCH (Cont.)
Surgery, Medical College of Georgia.1996
Tissue acquisition and processing for prostate cancer research project with
William C. Allsbrook M.D., Professor of Pathology, Medical
College of Georgia 1998-2000
ACTIVITIES
Relay for Life, 2010
Staff, 2002, Volunteer, 2001 Georgia/South Carolina Border
Bash. Fundraiser to benefit the Children's Medical Center at the
Medical College of Georgia.
Volunteer, Children's Medical Center Carnival, Fundraiser to
benefit the Children's Medical Center at the Medical College of
Georgia. 1998
EQUIPMENT
Pallate jack
Scissor lift
Walker staker
REFERENCES
A.B. Chandler M.D., Professor of Pathology, Chairman of Pathology
(retired), Medical College of Georgia, Home: 803 Milledge Road,
Augusta, Georgia 30904, Phone: 706-***-****
William C. Allsbrook M.D., Professor of Pathology (retired), Medical
College of Georgia, Home: 764 Westport Court, Martinez, Georgia 30907,
Phone: 706-***-****
R. N. Rao M.D., Professor of Pathology (retired), Medical College of
Georgia,
Home: 146 Avondale Court, Augusta, Georgia 30907, Phone: 706-***-****
D. Greer Falls M.D., Associate Professor of Pathology, Medical College
of Georgia, Phone: MCG 706-***-****
C. Richard Chamberlain M.D., Professor of Pathology (retired), Medical
College of Georgia, Chief of Laboratory Services, Veterans
Administration Medical Center (retired), Home: 808 Carriage Street,
Augusta, Georgia 30909, Phone: 706-***-****
Jeffery Lee M.D., Chief of Laboratory Services, Veterans Administration
medical Center, Associate professor of Pathology, Medical College of
Georgia, Phone: VAH Medical Center 706-***-****
Karen Yeh M.D., Associate Professor of General Surgery and Surgical
Oncology, Medical College of Georgia, Phone: MCG 706-***-****
Charles Howell M.D., Professor of Surgery, Section Chief of Pediatric
Surgery, Medical College of Georgia, Phone: MCG 706-***-****
Robin Hatley M.D., Professor of Surgery, Professor of Pediatrics,
Medical College of Georgia, Phone: MCG 706-***-****
Jack Lesher M.D., Professor of Medicine, Chief of Dermatology, Medical
College of Georgia, Phone: MCG 70-721-6231
Additional references available upon request
Contact this candidate