Lorraine E. Hadden

***** **** ** *

Palmdale, CA 93550

213-***-**** (Cell)

213-***-**** (Office)

WORK EXPERIENCE

Senior Sec III LA County - Auditor Controller (Accounting Division)

(2007-Present)

Senior Sec II Under the management and direction of the Accounting

Division in support of the

(1992-2007) Executive, Senior Management & Staff of the Los Angeles County

Auditor-Controller/Accounting Division, the Senior

Secretary III performs a wide variety of complex duties

with a high degree of accuracy, discretion and

professionalism.

. Acts as the Division's liaison between outside

agencies, departments and Accounting Division staff

and the Division Chief

. Prepares and proofs documents for the Accounting

Division of the Auditor-Controller's review and

approval

. Reviews documents and obtains additional or

supplemental information

. Maintains and submits records and reports pertaining

to assigned activities

. Compose correspondence, letters, memos, forms and

other documents as needed

. Screens and reviews applications and schedule

interview appointments

. Coordinates and maintains the Accounting Division's

appointment calendar(s) & schedules/confirms/sets

meetings and appointments.

. Arranges travel, training events and prepares

itineraries and compiles travel related documents

. Coordinates building management facilities requests,

office equipment, building access/parking, and other

related administrative tasks

. Attends meetings and workshops to maintain current

knowledge regarding new laws, rules and regulations

pertaining to personnel related matters

. Process and submits payroll data to the Time

Collection - TimeI database for the Accounting

Division employees. Prepares/submits time card

amendments and Labor Cost Distribution Corrections

. Maintains and updates the electronic, administrative

and confidential personnel files, records, folders

and database systems. Maintain confidentiality of

privileged and sensitive information related to

personnel matters

. Prepares incoming/outgoing employee personnel

transactions

. Assigns, tracks & monitors annual probationary

performance evaluations

. Monitors the Divisions annual supply/inventory

budget. Monitors, restocks and maintains office

supply and equipment

. Interprets and explains the department and Counties

policies, procedures, functions, services, and

philosophies

. Reviews and manages incoming/outgoing mail. Answer

incoming calls and direct callers to the appropriate

agency or department or provides routing information

to constituent

. Operates office equipment including computer, fax,

copier, calculator, typewriter, shredder, scanner &

printer

. Answers and troubleshoots incoming calls and emails

. Utilizes Microsoft Office (Word, Excel, Powerpoint &

Access)

. Performs special projects as assigned

Resume of Lorraine E. Hadden

Page 2

WORK EXPERIENCE (Cont'd)

Word Processor LA County - Auditor Controller (Accounting Division)

(1991-1992)

. Prepares and proofs documents using MS Word for the

Accounting Division to include various publications

(the CAFR, Annual Statements, and Tax Payers Guide)

Legal Word Processor Brown & Wood, Attorney at Law

(6/89-5/91)

. Prepares, updates and reviews bond counsel legal

documents

. Uploads and submit completed documents to various

Brown & Wood offices nationwide

. Prepares, updates and reviews legal documents to

include Table of Contents (TOC) and Table of

Authorities (TOA)

. Reviews and manages mail giving priority to

approaching deadlines, priority matters/clients

Administrative Assistant Carson Dunn Legal

(6/87-5/91)

. Manages calendars and schedule; organize documents

and information for appointments

. Returns emails and phone calls within 24 hours and

communicates with Trustees, Courts, Local Counsel,

Creditor's Attorney and/or clients, as directed.

. Prepares expense reports

. Interview clients to obtain the necessary information

about assets, debts, income and expenses to complete

the bankruptcy petition and schedules

. Help prepare for court by compiling documents and

exhibits necessary for the hearing and helping to

instruct clients on what to expect at the first

hearing

. Reviews reports for approaching deadline/aging

matters

. File bankruptcy court documents (electronically

. Reviews documents and obtain any additional or

supplemental information

. Reviews and manages mail giving priority to

approaching deadlines, priority matters, and/or

priority clients

. Maintains log, track progress and completion of

projects

. Prepares, types, proofreads and formats legal

correspondence and documents.

. Responds to requests for copies of documents

. Maintains and organize case files and maintain

confidential documents/database.

. Answers and troubleshoots incoming calls and emails

. Prepares and reviews documents for accuracy using

Microsoft Office software

. Other special projects/tasks as needed

EDUCATION

Psychology - B.S. - AUC College, 1999

Paralegal/Legal Studies - AA - West LA College, 1997

Paralegal Certificate - West LA College, 1997

Resume of Lorraine E. Hadden

Page 3

QUALIFICATIONS (Skills, Knowledge and Abilities)

Ability to exercise good judgment and maintain business matters in a

confidential manner.

Excellent organizational and project management skills with a strong

commitment to details and follow up.

Ability to prioritize and handle multiple projects.

Strong interpersonal communication skills & English language proficiency

(written and verbal).

Excellent oral and written communication skills

Ability to work under tight deadlines with a high degree of accuracy.

Good analytical and problem-solving skills, team player; and customer

service focused.

Demonstrated knowledge of secretarial procedures and practices.

Knowledge of clerical & accounting principles and practices

Good planning, time management and decision-making skills.

Advanced administrative and analytical skills.

Thorough knowledge of a variety of software programs

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