Customer Service Manager

Robert A. Burrell

**** * **** *****, *******, ***17, 773-***-****,

Objective To obtain a challenging position that will enable me to improve

and develop exemplary customer satisfaction skills as well

as enhance my ability to work efficiently on a team to meet

deadlines while maintaining a comfortable work environment

and helping to improve the company's sales.

Experience Junior Laborer

May 2010- Present Chicago Park District

Chicago, IL

Duties include operating landscaping equipment as well as

manual landscaping labor and the maintenance of Chicago

Parks, Playground, and other Park District sites.

Machine Operator

September 2009- January 2010 Kelly's Services

Frankfort, IL

Duties included operating conveyor belt, loading and

unloading packages, operating machines, handling parts,

packaging orders, and completing daily production log and

data entry.

Security Officer

August 2009- January 2010 Monterrey Security

Chicago, IL

Duties included securing specific sites, regulating

vehicular and pedestrian traffic, maintaining orderly flow,

crowd control, answering questions, giving directions, and

customer services

Shift Manager

October 2007- May 2009 Max 10

Chicago, IL

Duties included opening and closing the store, making

nightly bank deposits, balancing registers after shift

change, ringing sales in the cash register as well as

processing refunds and exchanges, receiving and processing

stock, maintaining a clean and presentable workplace, and

preparing merchandise for sale as well as exemplifying

exceptional customer service skills.

Janitor

August 2007- January 2008 Chicago Park District

Chicago, IL

Duties included sweeping, mopping, and dusting rooms,

washing windows and glass, walking park picking trash,

maintaining a clean and presentable workplace in and out.

Cashier

August 2007- December 2007 Chicago Sports Service

Chicago, IL

Duties included preparing food for sale and receiving

payment for merchandise.

Team Leader

Nov. 2005- April 2007

Mudd-Lyman Set & Services Skokie, IL

Vendor for Home Depots throughout mid-west as contractor,

rest, merchandised, and price products, supervised 7-10

workers, handled inventory, assembled fixtures and

displays, made labels, using pallet jacks, saws,

compactors, drills etc. taking care of product maintenance

to ensure stores that they had the right merchandise.

Assistant Manager

May 2003- January 2006 J-BEES (Clothing Store)

Chicago, IL

Duties included opening and closing the store, making

nightly bank deposits, balancing registers after shift

change, ringing sales in the cash register as well as

processing refunds and exchanges, receiving and processing

stock, maintaining a clean and presentable workplace, and

preparing merchandise for sale as well as exemplifying

exceptional customer service skills.

Qualification Certificate for completion of 20 hours of unarmed

security basic training

Interests I enjoying working in customer service position where I am

enabled to interact directly with the public, in a pleasant

environment as I work to perform fast, fun and friendly

customer service. I would like to work towards the

company's main goal and that's satisfying the needs of

every customer that comes through your doors as well as

help the company succeed in reaching their quota.

References References are available on request.

Contact this candidate