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Customer Service Insurance

Location:
Greensboro, NC, 27410
Posted:
September 19, 2010

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Resume:

Tremaine L. Loadholt

**** *** ****** ** *** N*** 336-***-****

Greensboro, North Carolina 27410

abkzr1@r.postjobfree.com

____________________________________________________________________________

________________

Education BS in Psychology; Minor in Writing, May 2003 Georgia Southern

University

Savannah High School with Honors, May 1998

Published Pinwheels & Hula Hoops: Poems that tell Stories; Stories

that are Poems, Release

Author Date: June 5, 2005.

http://www.lulu.com/content/132318

Dusting for Fingerprints: Tales, Treasures, Teachings, & Time,

Release Date: September 14, 2009.

http://www.lulu.com/content/7598631

Work Contributing Writer

Experience Clutch Magazine (http://www.clutchmagazine.com)

April 2007 - January 2009

Brainstorm topics, formulate concept, implement a decision, and

contribute an article each month.

Billing Specialist

Guilford Medical Center, PA

April 2008 - Current

Explain policies and procedures to patients whom are private

pay

Correspond with patients, collect payments, and add payments to

the system

Contact insurance carriers regarding submitted claims

Review and correct claims coded by physicians before electronic

submission

Research the system and locate denials to be assessed.

EDI Associate

North Carolina Diagnostic Imaging Business Service Center

January 2007 - April 2008

Scrubbed and corrected any faulty insurance claims

Compared information entered in demographics with that of

patient's insurance card

Batched all insurance claims set to go electronically and

transmitted them

Verified, printed, and distributed all paper claims to their

respective AR Representatives

Accounts Receivable Representative (Commercial Insurance)

North Carolina Diagnostic Imaging Business Service Center

July 2005 - January 2007

Submitted claims to appropriate insurance carriers

Contacted insurance carriers daily to follow up on outstanding

balances

Rectified any problematic claims by working denials and

corresponding with patients

Check Out Receptionist

Family Health Care Center, PA

September 2004 - July 2005

Greeted patients upon time of check-out

Displayed customer service and performed data entry of ICD-9

and CPT Codes

Entered payments, handled monetary transactions, and displayed

administrative skills

Medical Records Clerk

East Georgia Regional Medical Center

March 2004 - September 2004

Applied Administrative skills

Conducted Correspondence and answered phones

Filed recent & old charts and transported charts to various

departments upon request

Computer

Skills MS Excel, MS Word, WordPerfect, EClinical Works, Gateway

EDI, and the Internet, WPM 75.



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