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Human Resource Customer Service

Location:
Bowling Green, OH, 43402
Posted:
September 19, 2010

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Resume:

Melissa Tu

*** *. *** **.

Bowling Green, OH ****2

abkzpa@r.postjobfree.com

419-***-****

To Whom It May Concern:

I am responding to your advertisement on the Ohio Means Jobs website for

the Human Resource Assistant position you currently have open. I am seeking

the opportunity to use my education and current work experience to gain a

career within your organization.

My educational back ground consists of a bachelor's degree in Liberal Arts

with major concentrations in Management and Marketing. I have a master's

degree in Business Administration with a major concentration on Public

Administration and minor concentration in Human Resource Management. I am

currently working on obtaining my B.A. in Accounting.

My relevant experience and educational background directly relates to the

essential functions and responsibilities of this position. I have eight

years experience in human resources, payroll, recruitment and benefits. I

have excellent oral and written communication skills. I am detail oriented,

diligent, have a strong work ethic and I am able to work in a team

environment. I am well trained in using ADP, HRIS, PeopleSoft and MS

Suites.

Thank you for taking the time to review my resume. I look forward to

discussing a career opportunity with you.

Sincerely,

Melissa Tu

Melissa Tu

318 W. Poe Rd.

Bowling Green, OH 43402

abkzpa@r.postjobfree.com

419-***-****

OBJECTIVE:

To secure a challenging position with a dynamic organization that will

enable me to apply my education and creative skills and work

experience to benefit the company.

EDUCATION:

2009-Present Baker College Flint, MI

> Bachelors Degree: Accounting

2005 - 2007 University of Findlay Findlay, Ohio

> Masters Degree: Business Administration

> Major concentration Public Administration

> Minor Concentration Human Resource Management

2001 - 2004 Lourdes College Sylvania, Ohio

> Bachelor of Liberal Arts: Business Management/Marketing

WORK EXPERIENCE:

2009 - 2010 Self Employed Bowling Green, Ohio

Short Term Stock Trader

. Analyze market daily

. Purchase and sell stocks

. Maintain all transactions

. Manage financial records

2008- 2009 University of Michigan Ann Arbor, Michigan

Human Resource Generalist

. Work with Executive Director and senior staff to provide

consultation, oversight and support for human resource

services

. Worked to develop and implement strategic plans as well as

finance strategies for entire department

. Provide advice and guidance on university HR policies, and

procedures, along with ensuring that they are followed

. Coordinate and conduct orientation for new staff members

and exit interview for departing employees

. Worked with managers and supervisors in all areas of

employee relations, investigate employee concerns,

recommend appropriate actions, and resolve problem

. Developed and maintained training policies and procedures

for our department

. Maintained timeline of upcoming review and initiate the

performance review process with senior managers

. Assisted in developing strategies that result in the

recruitment and retention of staff best able to support the

mission of the University of Michigan and the department

. Supported the delivery of compensation related training and

communication to all levels of employees

. Facilitated the recruitment and selection process for new

and vacant positions

. Ensure oversight for internal controls related to

employment process and department finances

. Managed and entered payroll for up to 300 employees

. Review and approve hiring, promotions, leave of absence,

merit increases, termination, and tuition reimbursement

. Developed and initiated annual salary and planning process

. Monitored and managed budget and generated monthly and

yearly projections

2007 - 2008 Charter Communications Davison, Michigan

Human Resource Coordinator

. Managed payroll for 155 employees in multiple states

. Maintained employee files for three locations in

accordance with state and federal law

. Track all HR activity to ensure completion

. Respond to all employees questions or concerns

. Assist with employee recognition activities, awards

. Prepare various reports as required including HRIS data

entry

. Coordinate benefits, and 401K enrollment

. Recruitment, job postings, pre-employment testing, and

application tracking

. Coordinated training programs and monitored

effectiveness

. Managed call center with 300 employees

2004 - 2007 The Legendary Shanghai Perrysburg, Ohio

Human Resource Generalist

. Managed day to day operations of facility

. Recruited/Trained employees - interviewed all

prospective employees, organized training, and

administered new hire orientations

. Developed and implemented policies and procedures to

benefit the company

. Managed benefit administration process and procedures

. Managed Accounts Payable and Receivable

. Performed monthly financial reporting, and

reconciliation

. Obtained innovate financing

. Managed all financial transactions

. Reviewed and created wage compensation guidelines

2003 - 2005 Allshred Services Inc. Toledo, Ohio

Administrative Assistant/Receptionist

. Assisted with Sales, Human Resources, Accounts Payable,

Accounts Receivable, and Customer Service.

. Conducted daily inventory of the pounds of

paper/cardboard collected quantity bales produced and

shipped

. Prepared daily deposit.

. Purchased office supplies.

. Created daily billing for individual customer orders.

2001 - 2003 Kaufman's at the Lodge Bowling Green, Ohio

Human Resource Generalist

. Managed the selection process and trained new employees.

. Developed and implemented training system for all

employees

. Develop yearly budget

. Maintained employee files for six locations

. Scheduled and administered new hire orientations

. Facilitated payroll for 350 employees including entering

data

. Tracked all HR activity to ensure completion

. Ran daily, monthly, and weekly reports to reconcile

department budget.

. Administrated benefits, policies and procedures

. Monitored reports and effectiveness of training system



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