Customer Service High School

Quiana Gray

**** ****** ***. ****: 216-***-****

Cleveland Hts., Oh 44118 Cell: 216-***-****

abkzoz@r.postjobfree.com

Objective

Multi-faceted young professional with a commitment to quality seeking

•

gainful employment with a progressive company. Excellent written and

oral communication skills. Quick and eager learner. Dedicated driven and

efficient worker. Adept in problem solving in a fast paced setting. Self

motivated - works well independently or collectively in a team

environment.

Skills

45-60wpm; excellent communication skills, phone etiquette, strong ability to

work as a team player, leadership, motivational, dependable, familiar

computer literate, and able to handle multi-phone lines.

Experience

Home Help

Synergy Homecare, Broadview Heights, OH

June, 2010- Present

Help Assist Senior Citizens with everyday Living

I help with hygiene, and personal grooming

I make it easier for them to get dress, bathe, cook and

clean their homes.

R.A.I.S.E/ RES care, Mentor, OH

March, 2008-February, 2009

Home Help Aid

Helped my client with Homework.

Helped assist my client when doing his household chores.

Took part in the growth and development of a young boy with MRDD and ADHD.

Beachwood Child Development Center, Beachwood, OH

September, 2006-December, 2007

Cook

Prepare Breakfast, Lunch and Dinner for the center.

Create menus a week ahead of time.

I cleaned the kitchen and the dining area after the meals were served.

I was the only cook the center had, I did the shopping and inventory of the food.

Penn Station, Solon, OH

May, 2005-June,2006

Cashier

Data Entry (alpha & 10key).

Preparing meals.

Cashiering.

Customer Service.

Weekend Inventory.

Friend's Hair Care, Cleveland, OH

April,2003-May,2005

Receptionist

Answer incoming calls.

Place outgoing calls to follow up on appointments.

Schedule appointments.

Cashiering.

Inventory Control

Education

Brown Mackie College, Akron, OH

Associates in Progress : Pharmacy Tech

Cleveland Heights High School, Cleveland Heights, OH

High School Diploma

Graduated with a 3.8

Volunteer

Volunteered at Various Child Care Centers; Volunteered as an assistant to

Richard Cox at Cuyahoga County Board OF Mental Retardation; Helped

raise funds for Hurricane Katrina resulting in $3600

References Available Upon Request

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