Gloria J Smith

Permanent:

*** ******* ******

Chattanooga, TN 37405

732-***-****

abkzlz@r.postjobfree.com

OBJECTIVE: To obtain a Management, Sales Representative, Teaching and/or

Lead Skin Care Specialist

position in the Skin Care, Salon and Spa, Cosmetics or Healthcare

industry.

SUMMARY: . Over three years of Skin care, Makeup and Cosmetics

experience

. Lead Esthetician with a superb customer following and

retention.

. Active NJ State Skin Care Specialist License # 32WC00332600

. Over 2 years successful outside Pharmaceutical Sales

experience.

. Proficient with MS Office, Windows XP, and the Internet.

EDUCATION: European Academy of Cosmetology

Esthetician/Skincare Program

Kean University

Marketing/Communications

EXPERIENCE:

Freelance Makeup Artist/Skin Care Specialist, 2009 to Current

Location Varies

. Provide makeup services for special occasion, bridal, TV, film

SFX etc.

. Provide skin care services including but no limited to waxing,

facials, body treatments, airbrush makeup etc.

. Work with local funeral parlors to provide superb mortuary

makeup including restorative makeup and camouflage makeup.

Lead Skin Care Specialist, 2008 to 2009

Ulta Salon, Watchung NJ

. Consult with customers on their skin care needs; recommend

professional care services and products.

. Deliver quality customer service with emphasis on customer's

total look.

. Responsible for building a client base through referrals and

utilizing promotional materials available, while following

all company policies and procedures.

. Direct liaison between customers and product sales.

. Utilize product prescription sheets to prescribe home care

regimes encouraging professional salon products to all spa

guests.

. Meet and/or exceed all individual sales and productivity goals.

. Lead individual and/or group makeup training classes displaying

various techniques.

. Provides direct client services including cleansing, face

massage, mask applications, body wraps, makeup

applications, body hair removal waxing, false lash

applications, airbrush makeup application, and other esthetic

services.

Life Sciences Business Consultant, 2006 to 2008

Imany Inc, Edison, NJ

. Identify and evaluate I-many systems and procedures which are

cost effective and meet user requirements.

. Apply company policies to analyze customer's business process.

. Configure system settings and options. Plan and execute unit,

integration, and acceptance testing.

. Work on projects of a moderate to complex scope, receiving

general instructions on routine work and detailed

instructions on new projects.

. Participate in creating specifications for system to meet

business requirements.

. Transfer knowledge of system operations to client via formal

and informal training sessions and communicate progress to

project and department managers.

. Document all configuration decisions made according to company

standards.

. Present information to clients during the system implementation

process

. Lead continuous client training sessions.

. Participate in I-many user conferences.

. Draft tailored client Statement of Work proposals.

. Provide client with "Go-Live" support.

Surgical Wound Care Sales Representative, 2004 to 2006

Johnson & Johnson - Ethicon, Somerville, NJ

. Maintained and negotiate new sales within an assigned

territory.

. Negotiated product pricing and up-sell customers to maximize

sales and profitability.

. Launched Surgiflo, Ethicon's newest and top hemostasis.

. Responsible for customer's awareness of existing and new

products as well as market knowledge.

. Coordinated follow-ups with Surgeons, Nurses and Team Members

as it applied.

. Conduct extensive training sessions with staff members and ER

personnel

. Aids customers in saving money in order to meet their GPO

contracted obligations

. Lead continuous client training sessions.

. Generated over $85,000 dollars in new business within 5 months.

Managed Care Analyst, 2002 to 2006

Johnson & Johnson - HSC, Piscataway, NJ

. Provides support to Manage Care Organizations with Pharmacy

Benefit Managers and Group Purchasing Organizations of

moderate to complex capacities.

. Manages the end-to-end contract administration process with the

objective of adjudicating rebate payments for designated

account responsibilities.

. Supports various Managed Care related deliverables including

process improvements. through use of Process Excellence Tools

and other system related activities.

. Tracks Managed Care Contract Compliance for National and Regional

MCOs/PBMs, working closely with Hospital Distributors and

Operating Company field counterparts.

. Communicates with the Operating Companies and their affiliated

account teams/field/internal staff as well as HCS departments

including Account Management (field), Offer Development,

Finance, Business Intelligence and others.

. Launched TRx, Johnson & Johnson's first Managed Care patient

prescription card program.

ACTIVITIES: . Dermalogica Certified valid until March 2011

. Successful Completion of Specialty Wound Care Primary Sales

School (Valedictorian of Class)

. Completion of Integrity Selling

. 2004 recipient of the Prestigious J&J Standards of Leadership

Award

. Nine-time recipient of the J&J Leadership in Action Award

Contact this candidate