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Manager Quality Assurance

Fremont, California, 94536, United States
May 29, 2010

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Rick Troia

**** ***** ******, *******, ** *****, Cell: 510.***.****, Home:


Email: LinkedIn:


Achievement oriented accounting professional with a 10+ years experience

and a strong record of reducing systems imposed time by using systems

analysis skills. Flexible, collaborative and goal oriented working with

Finance users and Information Technology in improving PeopleSoft Financials

(spanning releases 7.0 to 9.0) and supporting sub-systems. Savings of 50%

achieved for some enhancements.

Close Process SQL Queries Change Management

Test Scripts Implementation SOX Compliance

Quality Assurance Security Design Data Management

nVision Development Cross Functional Problem Solving


East West Bank, San Francisco, CA 2008 - 2010

Assistant Vice President, Business Analyst

Regional bank with deposits of $20B; serving Asian community in California

and China.

Reporting to the SVP Controller, provides support to users in properly

utilizing PeopleSoft (Financials and some Supply Chain modules). Debug

system, modify security roles, improve usefulness on nVision reports by

insuring drilldown to detail transactions. Lead UAT by providing test

scripts and working with IT to resolve problems. Liaison between PeopleSoft

users and internal IT groups

Key Accomplishments:

. Developed strategy and test scripts for User Acceptance Testing of

over 1,700 bundle issues. Overall, reduced the amount of testing

without great sacrifice in results. Only one flaw discovered after go-


. Corrected manual elimination entries and changed configuration to

automate journal entries. Created automatic email of query results

showing groups of Inter-company accounts and mismatches.

. Ended the manual efforts to generate financial statements in 10K

format. Modified tree setup to match 10K format and directed changes

to nVision layouts.

Pilgrim Home & Hearth, LLC, Benicia, CA 2007 - 2008


Manufacturer of fireplace screens and accessories with revenue of $5.5M.

Reporting to the CEO,managed 2 full time staff performing

Credit/Collections, Cash Management, Accounts Payable, and General Ledger

functions. In addition, developed analytics, management reporting, cash

forecasting and revamped Syspro Balance Sheet and Income Statements for

improved reporting. Improved audit results by using designed extracts in

prescribed format.

Key Accomplishments:

. Instituted usage of best business practices for Billings and

Collections. Reduced Late Accounts Receivable from $350K to less than

$80K in three months after implementation of changes.

. Created capability to analyze backlog by gross margin percentage and

under targeted percentage. This supported corrective action on pricing

and sourcing to improve margins.

. Designed and implemented systems modifications to insure that "Bill of

Material" was utilized correctly when recording warehouse receipt


Rick Troia Page 2


Calpine Corporation, San Jose, CA 2006 -


Senior Corporate Accounting Analyst, Consolidations

Supplier of gas and electric energy with revenue $10B. Reporting to the

Director of Consolidations, provided support to the consolidation process.

This included developing PeopleSoft queries and nVision reports to replace

manually prepared Excel reports. Supported SEC filings and debugged

PeopleSoft elimination sets

Key Accomplishments:

. Revamped Insurance accounting procedures for enhanced accuracy of a

$25M annual program and elimination entries.

. Analyzed business unit reconciliations for disclosures, potential

reclassifications, and driving factors. Consolidation of over 300

business units; automated using PeopleSoft process.

Mervyn's LLC, Hayward, CA 2005 - 2006

Senior Business Systems Analyst, Finance

Soft goods retailer with revenue $1.4B. Reporting to the Manager of

Business Applications, provided IT support for the Lawson system. Developed

design document for the implementation of Lawson's Expense Reimbursement

module; developed rating criteria for purchased software to supplement


Key Accomplishment:

. Despite problems with vendor performance, achieved on time

implementation of check signing and positive pay software.

California Water Service Company, San Jose, CA 2002 -


Financial Reporting Analyst

Provider of water and sewer services in California, New Mexico, and Hawaii;

revenue $400M.

Reporting to the Assistant Controller, was liaison between PeopleSoft

accounting users and IT groups. Expanded reporting capabilities to include

regulatory and analysis reports for input costs, revenue change analysis,

and SEC Formatted Financial Statements.

Key Accomplishments:

. Reduced time to complete regulatory reporting package by 25% using


. Developed countermeasures to improve account coding. Developed plan

to reduce number of accounts from 1,600 to less than 500. Actually

achieved 33% reduction.

. Designed queries of AP transactions to provide side by side spending

comparisons over selected periods or period ranges. Expedited spending

variance analysis for audits and drove budget process changes.

NEC Electronics, Inc., Santa Clara, CA

Manager of Financial Accounting Systems

General Accounting Manager

Senior Financial Systems Analyst

Semi-conductor manufacturer and distributor with revenue $1B. Reporting to

the AVP Controller, successfully implemented user tasks required for

PeopleSoft Financial Systems; part of a multi-million dollar project that

transformed accounting functions. Reduced close cycle to 2 workdays


Bachelors in Arts in Business Administration - Accounting Emphasis, San

Francisco State University; Dale Carnegie Graduate.

Certifications of Completion for PeopleSoft classes for release 9.0

including: General Ledger, Query (Beginning and Advanced), nVision

Reporting, eProcurement/Purchasing, and Crystal Reports.

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