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Customer Service Office

Location:
Saginaw, MI, 48602
Posted:
September 19, 2010

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Resume:

Mary Stevens

*** ******* **. *******, ** *****

abkzba@r.postjobfree.com

989-***-****

Objective: Office/administrative position, preferably in an accounting

setting.

Professional Profile:

. Nine plus years of customer service.

. Computer usage for nine years - mainly with Microsoft Office

products, internet usage, email, Windows 98, XP, Vista, and currently

Windows 7.

. Gained knowledge of a computerized patient record system (CPRS).

. Successfully created a tracking system in a Call Center environment.

Education:

Davenport

University

Saginaw, MI

BBA - Accounting, Fraud Investigation

Currently Attending

GPA: 3.2/4.0

Delta

College

University Center, MI

Associate Degree - Accounting

Graduated: April 2008

GPA: 3.3/4.0

Skills and Abilities:

Customer Service Warranty/Claims

Microsoft Office Excel General

Billing/Accounts Payable

Microsoft Office Word Microsoft Office

PowerPoint

40 + words per minute typing speed Organizational skills

Graphs, reports, charts Filing-

alphabetical, date

Special departmental projects VISTA & CPRS

ProClarity

Work Experience:

Office Clerk January 2009 - present

Steve's TV and VCR Repair

Saginaw, MI

General office duties: filing, answering phone calls/customer

inquiries, copying, etc. Processing warranty claims and parts

ordering/returns.

Patient Administration Service Student January 2006

- December 2008

Delta College Co-op with VA Medical Center

Saginaw, MI

Compiled coder productivity and medical record review data daily,

weekly, and monthly. This data was used in creating reports, agendas,

and minutes from the meetings for that data/productivity. Use of

Microsoft Office products as well as a computerized patient record

system (CPRS). Gained knowledge of medical terminology and information

security while in this position as well.

Cashier/Food Preparation

April 2005 - February 2006

Little Caesar's Pizza

Saginaw, MI

Cashier, cleaning, and stocking duties. Food preparation.



Contact this candidate