Mary Stevens
*** ******* **. *******, ** *****
abkzba@r.postjobfree.com
Objective: Office/administrative position, preferably in an accounting
setting.
Professional Profile:
. Nine plus years of customer service.
. Computer usage for nine years - mainly with Microsoft Office
products, internet usage, email, Windows 98, XP, Vista, and currently
Windows 7.
. Gained knowledge of a computerized patient record system (CPRS).
. Successfully created a tracking system in a Call Center environment.
Education:
Davenport
University
Saginaw, MI
BBA - Accounting, Fraud Investigation
Currently Attending
GPA: 3.2/4.0
Delta
College
University Center, MI
Associate Degree - Accounting
Graduated: April 2008
GPA: 3.3/4.0
Skills and Abilities:
Customer Service Warranty/Claims
Microsoft Office Excel General
Billing/Accounts Payable
Microsoft Office Word Microsoft Office
PowerPoint
40 + words per minute typing speed Organizational skills
Graphs, reports, charts Filing-
alphabetical, date
Special departmental projects VISTA & CPRS
ProClarity
Work Experience:
Office Clerk January 2009 - present
Steve's TV and VCR Repair
Saginaw, MI
General office duties: filing, answering phone calls/customer
inquiries, copying, etc. Processing warranty claims and parts
ordering/returns.
Patient Administration Service Student January 2006
- December 2008
Delta College Co-op with VA Medical Center
Saginaw, MI
Compiled coder productivity and medical record review data daily,
weekly, and monthly. This data was used in creating reports, agendas,
and minutes from the meetings for that data/productivity. Use of
Microsoft Office products as well as a computerized patient record
system (CPRS). Gained knowledge of medical terminology and information
security while in this position as well.
Cashier/Food Preparation
April 2005 - February 2006
Little Caesar's Pizza
Saginaw, MI
Cashier, cleaning, and stocking duties. Food preparation.