Danielle Epps
*** ********** ***** ? Napa, CA ***58
Primary Phone: 707-***-****, or Email: abkzac@r.postjobfree.com
SUMMARY OF QUALIFICATIONS
. New Hire/Benefits Administration . Graphic Design .
Inside/Outside Sales
. Customer/Client Services . Desktop Publishing/Presentations .
Lead Prospecting
. Meeting and Event Coordination . Direct Mail Management .
Supervisory Experience
. Trade show Management . RFP/Bid Proposal Generation .
Website Administration
. Interview-Hire-Train-Supervise Employees . Marketing .
Credits/Collections
. CEO and Executive Support . Inventory . Basic Accounting
COMPUTER SKILLS - PC Environment
General Databases Desktop Publishing/Graphics Other
MS Word ACT Photoshop Outlook
MS Excel Skyline Illustrator Lotus Notes
MS PowerPoint File Maker Pro Quark Express Co Path
MS Publisher Access Pagemaker WMS/Citrix
Open Office Acrobat/PDF Maker
AS400/UNIX
PROFESSIONAL EXPERIENCE
Duffy's Napa Valley, Calistoga, CA
Residential Drug and Alcohol Treatment Facility
Executive Assistant/HR Generalist, April 2010 - Current
? Plan and coordinate internal meetings
? Executive administrative support to CEO, Clinical Staff and Operations
Staff
? Manage and administer use of Computer Systems (Internal IT Support)
? HR Generalist, maintain personnel files, manage compliance issues,
recruiting and hiring
? SOP and Policies and Procedures Documentation
? Back-up phone coordinator intake coordinators/problem resolution
? Desktop publishing, marketing support and web administration
ProLab Orthotics, Napa, CA
Company manufactures, distributes and markets custom orthotics to the
healthcare industry.
Executive Assistant/Marketing and Sales Assistant, February 2007 - January
2010
? Graphic design and coordination of all print collateral
? Plan and coordinate over 25+ trade shows annually
? Executive administrative support to CEO and sales director
? Manage and administer use of sales (Skyline) database
? Set up leads in database and maintain files
? Lead follow-up and some inside sales processing
? Back-up phone coordinator for client services area/problem resolution
? Meeting coordination and preparation
ProPath Laboratories, Dallas, TX
Accredited laboratory offering cellular pathology testing to both the
private and public healthcare sectors.
Marketing and Sales Assistant, October 2003 - September 2006
? Graphic design and coordination of all print collateral
? Plan and coordinate over 50+ trade shows annually
? Web Administrator responsible for updating and editing company website
? Executive support to sales director and marketing manager
? Provide administrative support to 12+ person sales team
? Manage and administer use of ACT database
? Set up client new accounts and maintain files
IESI Solid Waste Services, Fort Worth, TX
Private waste services company offering services to the municipal and
commercial business sectors.
Marketing/Sales Coordinator/Executive Assistant, January 2001 - July 2003
? Design advertising, print media, and trade show materials internally
for the company
? Executive support to Regional Vice-president and sales director
? Assist the Sales Manager and Trainer in managing the sales reps
performance and training initiatives
? Work on special projects with the sales team including inside and
outside sales
? Create municipal and commercial bid proposals in response to RFP's
? ACT sales database administrator for company
? Event/trade show planning and coordination
Bombardier Flexjet, Dallas, Tx
Company offering private and fractional aviation services.
Human Resources Assistant, November 1999 - January 2001
? Interviewing and recruiting flight personnel
? Developing and administering new hire orientation
? Working with marketing on recruiting ads and materials
? Developing and administering recruiting database
? Providing benefits support to employees
Pearle Vision Inc., Dallas, Tx
Manufacturing laboratory and distribution facility of prescription and non-
prescription eye wear.
Human Resources Trainer/Recruiter/Customer Service Supervisor, April 1991 -
December 1998
? Managing and training customer service staff of 50+
employees
? Reporting, managing and assisting special accounts and customers for
the company
? Recruiting and hiring lab personnel
? Administrative assistant to customer service manager
? Technical writing and ISO9000 documentation
? Credit and collections processing and coordination
EDUCATION
Richland College Multimedia Design Program
Dallas, Tx
Brookhaven College Business Mid-Management Program
Dallas, Tx
Arts Magnet High School for Visual Arts and Sciences
Dallas, Tx
References and Salary requirements available upon request