Post Job Free

Resume

Sign in

Sales Customer Service

Location:
Napa, CA, 94558
Posted:
September 19, 2010

Contact this candidate

Resume:

Danielle Epps

*** ********** ***** ? Napa, CA ***58

Primary Phone: 707-***-****, or Email: abkzac@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

. New Hire/Benefits Administration . Graphic Design .

Inside/Outside Sales

. Customer/Client Services . Desktop Publishing/Presentations .

Lead Prospecting

. Meeting and Event Coordination . Direct Mail Management .

Supervisory Experience

. Trade show Management . RFP/Bid Proposal Generation .

Website Administration

. Interview-Hire-Train-Supervise Employees . Marketing .

Credits/Collections

. CEO and Executive Support . Inventory . Basic Accounting

COMPUTER SKILLS - PC Environment

General Databases Desktop Publishing/Graphics Other

MS Word ACT Photoshop Outlook

MS Excel Skyline Illustrator Lotus Notes

MS PowerPoint File Maker Pro Quark Express Co Path

MS Publisher Access Pagemaker WMS/Citrix

Open Office Acrobat/PDF Maker

AS400/UNIX

PROFESSIONAL EXPERIENCE

Duffy's Napa Valley, Calistoga, CA

Residential Drug and Alcohol Treatment Facility

Executive Assistant/HR Generalist, April 2010 - Current

? Plan and coordinate internal meetings

? Executive administrative support to CEO, Clinical Staff and Operations

Staff

? Manage and administer use of Computer Systems (Internal IT Support)

? HR Generalist, maintain personnel files, manage compliance issues,

recruiting and hiring

? SOP and Policies and Procedures Documentation

? Back-up phone coordinator intake coordinators/problem resolution

? Desktop publishing, marketing support and web administration

ProLab Orthotics, Napa, CA

Company manufactures, distributes and markets custom orthotics to the

healthcare industry.

Executive Assistant/Marketing and Sales Assistant, February 2007 - January

2010

? Graphic design and coordination of all print collateral

? Plan and coordinate over 25+ trade shows annually

? Executive administrative support to CEO and sales director

? Manage and administer use of sales (Skyline) database

? Set up leads in database and maintain files

? Lead follow-up and some inside sales processing

? Back-up phone coordinator for client services area/problem resolution

? Meeting coordination and preparation

ProPath Laboratories, Dallas, TX

Accredited laboratory offering cellular pathology testing to both the

private and public healthcare sectors.

Marketing and Sales Assistant, October 2003 - September 2006

? Graphic design and coordination of all print collateral

? Plan and coordinate over 50+ trade shows annually

? Web Administrator responsible for updating and editing company website

? Executive support to sales director and marketing manager

? Provide administrative support to 12+ person sales team

? Manage and administer use of ACT database

? Set up client new accounts and maintain files

IESI Solid Waste Services, Fort Worth, TX

Private waste services company offering services to the municipal and

commercial business sectors.

Marketing/Sales Coordinator/Executive Assistant, January 2001 - July 2003

? Design advertising, print media, and trade show materials internally

for the company

? Executive support to Regional Vice-president and sales director

? Assist the Sales Manager and Trainer in managing the sales reps

performance and training initiatives

? Work on special projects with the sales team including inside and

outside sales

? Create municipal and commercial bid proposals in response to RFP's

? ACT sales database administrator for company

? Event/trade show planning and coordination

Bombardier Flexjet, Dallas, Tx

Company offering private and fractional aviation services.

Human Resources Assistant, November 1999 - January 2001

? Interviewing and recruiting flight personnel

? Developing and administering new hire orientation

? Working with marketing on recruiting ads and materials

? Developing and administering recruiting database

? Providing benefits support to employees

Pearle Vision Inc., Dallas, Tx

Manufacturing laboratory and distribution facility of prescription and non-

prescription eye wear.

Human Resources Trainer/Recruiter/Customer Service Supervisor, April 1991 -

December 1998

? Managing and training customer service staff of 50+

employees

? Reporting, managing and assisting special accounts and customers for

the company

? Recruiting and hiring lab personnel

? Administrative assistant to customer service manager

? Technical writing and ISO9000 documentation

? Credit and collections processing and coordination

EDUCATION

Richland College Multimedia Design Program

Dallas, Tx

Brookhaven College Business Mid-Management Program

Dallas, Tx

Arts Magnet High School for Visual Arts and Sciences

Dallas, Tx

References and Salary requirements available upon request



Contact this candidate