Manager Customer Service

FREDERICK W. HILL

**** *** ***

Lyerly, GA

706-***-**** Cell

***********@*******.***

QUALIFICATION

SUMMARY: Twenty plus years progressive responsibility and management in

warehousing, logistics and inventory control.

AREAS OF

EXPERTISE: Inventory Control Leadership Training

Problem Solving Organization Communication

Forklift Operation Detail Oriented Paperwork

EXPERIENCE:

Crew Leader/Courier/Trainer

Department of Commerce Office of the Census Bureau, Dalton, GA

* Trainer of new employees

* Crew leader

* Courier for 8 districts

* Procedure and paperwork auditor

* Kept track and verified hours worked for crew

Inventory/Area Manager

WIS International, Warner Robins, GA

* Supervise multiple crews of counters for inventory of stores like Dollar General,

Lowe’s, Family Dollar, Target, Victoria Secret and various others.

* Managed office of 30+ employees

* Data entry of information on inventory into computer

* Handled scheduling, training of crew

* Handled hiring and firing of employees

* Transport crew to job location

* Interact with client to complete inventory

* Prospected for new business

Parts Manager/Quality Control Inspector

Shipp’s RV Center, Chattanooga, TN

* Inventory control for RV parts and service dept

* Quality control inspector of all incoming/outgoing units

* Purchase OEM and after market parts from vendors and manufacturers

XpressNet Manager

Ferguson Enterprises, Inc., Milwaukee, WI

* Branch Manager of Plumbing Wholesale store

* Schedule, review and train employees

* Handled logistics and transportation of product between my branch to other branches

and job sites

* Maintained all daily reports and paperwork for the branch and deposits

* Took branch to record sales months

Manager

Double Hill, Valrico, FL

* Inventory Manager – Inventory control for wholesale distribution

* Manage all aspects of golf outings

* Oversee all catering and banquet functions

* Build and maintain vendor and sponsor relations

* All daily paperwork accountability and deposits

Warehouse/Parts Manager/ Line Supervisor

Seabring Marine DBA Monterey Boats, Williston, FL

* Warehouse manager - Inventory control manager for boat manufacturing facility

* Customer Service/Warranty Parts Manager

* Purchase of OEM and after market parts

* Production Line Supervisor for boat manufacturer

* Plant Safety Officer

* Build and maintain vendor and dealer relations

* Reorganized and restructured a 10,000sqft facility and over a 3 acre stock yard and

reduced excess inventory by 65% from the previous year

* Interviewed, trained and reviewed employees

EDUCATION:

Clearwater High School, Clearwater, FL

International Bartending Institute, Tampa, FL

Saint Petersburg Junior College, Clearwater, FL

US Army Supply and Logistics School, Ft Jackson, SC, Advanced Supply Training

School, FT ORD, CA. Master Armorer School, FT ORD, CA

American Management Association School, Tampa, FL

Ferguson Enterprises Inc. Management training school, Newport News, VA

National Career Readiness Certificate, Level GOLD (to verify use link below)

https://myworkkeys.act.org/mwk/emCertDetails.do?

event=go&realm=17740116&certId=QXTPRR4022W9

LEADERSHIP:

* Appointed GE Capital Asset Manager for all the USA for Telecommunications

equipment (Off-lease program).

* Satellite Manager for Fortune 500 company

* Held the position of Area Manager with WIS International and increased profit and

maintained a positive P&L.

COMPUTER SOFTWARE:

DOS, Microsoft Windows, Microsoft Word, Microsoft Excel, Microsoft Publisher,

Microsoft Access, Microsoft Works, Microsoft PowerPoint, Microsoft FrontPage, Trilogy

and various others.

Contact this candidate