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Christian Elizabeth Brooks

*** ******* *** ****

Morgantown, WV 26505

304-***-****

abkz82@r.postjobfree.com

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Education

West Virginia University, Morgantown, WV

August 2009 - present

Pursuing a Master of Science in Integrated Marketing Communications

West Virginia Wesleyan College, Buckhannon, WV

May 2003

Bachelor of Arts in Psychology

Minor in Sociology

Work Experience

Animal Medical Center, Morgantown, WV

August 2007 - present

Client Services Supervisor/Inventory Manager

. Client communications including scheduling, explanation of

services and mitigation of client issues

. Vendor communications including placing orders and return of

products

. Inventory management including maintaining product and medical

supplies such as stock of prescription medications

. Managing operations of client service operations including

training

. Manage behavior classes including scheduling, mass mailing of

invitations, completing registration, determining eligibility

and providing informative speeches during classes on varying

topics

. Sending mass mailings of reminders for services and

information

. Maintain and update company website

. Organize displays to highlight products and services

. Additional duties as needed

Old Navy, Morgantown, WV

May 2008 - May 2009

Customer Service Associate/Logistics Associate

. Processed fitting rooms

. Assisted customers

. Displayed merchandise via plan-o-grams

Valley HealthCare Systems, Morgantown, WV September 2006

- August 2007

Care Coordinator

. Helped reduce the number of involuntary commitments in the

local area by being a first responder to facilitate possible

voluntary placements.

. Responded to crisis situations

. Provided targeted case management

. Provided supportive counseling

. Conducted intakes

. Provided clinical administrative support

The Shoe Dept., Hinesville, GA

September 2005 - September 2006

Assistant Manager

. Conducted routine management duties

. Trained new employees

. Supervised opening and closing procedures

. Completed shipments including check-in and placement

Potomac Highlands Guild, Petersburg, WV November

2004 - March 2005

Behavior Specialist

. Program development

. Trained and monitored behavior management services provided to

children and adults who have developmental disabilities

Sears, Roebuck & Co., LaVale, MD May

2003 - March 2005

Merchandise and Customer Assistant

. Displayed merchandise

. Assisted customers

. Participated with complete store remodel

. Displayed price and sale information

WVWC Housing and Residence Life, Buckhannon, WV September 2002 -

May 2003

Office Assistant

. Assisted five members of personnel

. Utilized multi-lined phone system

. Relayed messages

. Operate various computer applications to complete tasks

. Operation of various office equipment

Skills & Certifications

. Experience with Microsoft Word, Excel, Power Point

. Experience with Lotus Smart Suite

. Experience with use of office equipment (fax machine, multi-

line phone system, copier, shredder, scanner)

. Experience with practice management software

. Certification in CPR

. Certification in First Aid

Contact this candidate