Customer Service Sales Representative

Keli V. Crane

***** ****** **** *** ****

Austin, TX 78758

Hm. 512-***-****

Cell 512-***-****

abkz7q@r.postjobfree.com

Education: University of Texas at Austin Austin, TX

Bachelor of Business Administration in Marketing

Texas State University -San Marcos San

Marcos, TX

Masters of Arts, Developmental and Adult Education, currently

enrolled

Special Skills: Quantitative and qualitative problem solving skills

Effective interpersonal and networking skills

Strong proficiency with Microsoft Office (Excel, Word,

PowerPoint, and Outlook)

Technical recruiting and sourcing (Boolean Sourcing)

Utilization of social media such as Twitter, Facebook, and

LinkedIn for sourcing and networking purposes

Experience:

Wincor Nixdorf Austin, TX

Contract Recruiter (05/10 - present)

Manage fulfillment of job requisitions through on-boarding of

new hires for both field service and corporate positions within

the fields of banking and technology

Source, screen, and hire candidates for high volume time-

sensitive field service technician positions within several

territories nationwide

Interface with internal managers to determine hiring needs and

job/candidate profiles

Manage applicant flow through ATS system (Taleo)

Qualify passive candidates by utilizing Monster, Careerbuilder,

LinkedIn, and other online tools

Interface with college career placement professionals to help

build candidate pipelines

Novotus Austin, TX

Contract Recruiter (10/09 - 05/10t)

Source, screen, and present prospective candidates for high

volume time-sensitive positions in the fields of sales and

marketing

Identify and screen passive candidates by utilizing resources

such at Boolean searches and social media forums, including

online communities and blogs

Utilize and manage ATS systems such as Taleo and HireDesk to

ensure accuracy in reporting and applicant flow

Work to fill multiple open requisitions across several national

markets

Coolhires Austin, TX

Recruiter (08/07-01/09)

Interfaced with clients to determine forecasts and create

service level agreements

Sourced, screened, and placed contract, contract to hire, and

direct hire employees

Contacted and qualified passive candidates across a broad

spectrum of technical, marketing, and financial positions

Managed diversity recruiting/hiring events, including initial

sourcing and screening of applications

Networked with members of various professional associations and

affiliations to identify qualified, interested, and available

candidates

Created and presented weekly pipeline reports to reinforce

business goals and determine allocation of resources

Trade One Marketing Austin, TX

Lead Account Executive-General Motors (08/04-08/07)

Managed daily operations for GM Parts cooperative advertising

program

Provided advertising co-op support for GM dealers and field

representatives

Reimbursed advertising claims according to co-op specifications

Pre-approved ads to ensure GM brand image was being upheld

Communicated advertising guidelines to third party agencies

Interfaced daily with GM field representatives and executive

personnel

Updated dealer records and account balances

Processed billing for GM suppliers

Ensured that standard operating procedures were followed, and

updated as needed

Lead Account Executive- Motorola Rebates (six month project)

Managed business to business rebate promotion for Motorola

Created reports to track and measure the effectiveness of the

promotion

Collaborated with Motorola product/business manager and IT to

launch promotional website

Updated/Edited web copy on client cooperative marketing and

promotional sites

Austin Independent School District Austin, TX

Substitute Teacher (08/00-05/04)

Provided classroom management and discipline

Provided and maintained an environment conducive for learning

Upheld classroom procedures and school policies

Facilitated lesson plans and assisted in learning

Created reports to inform teacher of activity in classroom

Kelly Services Austin, TX

Staffing Coordinator (03/00-07/00)

Evaluated potential contract employees for Solectron Texas

Recruited potential applicants

Interviewed potential applicants

Scheduled orientation for Kelly employees at Solectron

Administered skill assessments and background checks

Maintained employee records

Provided weekly reports for staff meeting

Counseled employees when necessary

Dell Computer Corporation Round Rock, TX

Sales Representative (06/98-02/00)

Consulted with customers to determine needs

Entered customer orders into DOMS order processing system

Provided highest level of customer service

Maintained monthly sales quota

Prepared monthly forecast and reports

Contact this candidate