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Customer Service Sales

Location:
East Stroudsburg, PA, 18301
Posted:
September 18, 2010

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Resume:

Bruce Dunlop

*** **** ******** **** ****** (***) 994 - 5786

East Stroudsburg, PA 18301

abkz6l@r.postjobfree.com

OBJECTIVE: Seeking Gov't Contract/Special Product Coordinator Position

PROFESSIONAL EXPERTISE

Technical / Mechanical Background

Contract Administration and Negotiation

Create Proposal Packages

Develop Account Tracking Methodologies

Customer Service Management

Field / Inside Sales, Engineered Products

Writing Editing Research

Presentations Trade Shows

Work Independently Field Data Collection

EDUCATION

BA English - Writing, East Stroudsburg (PA) University

Graduated Dec 2005

Communications Studies Minor

3.85 GPA; 4.0 Major GPA

EMPLOYMENT & EXPERIENCE

Enumerator (Temporary Position) Feb 2010 - July

2010

U. S. Census Bureau Monroe

Cty. PA

Distribute Forms (Feb - March)

Gather and Record Census Data (April - July)

Freelance Writer May 2008 - Present

Research and Write Academic Papers, Articles, Web Content,

Fiction

Develop Web Newsletter (www.pss-preciousstone.net/genesisone/)

Inside Sales Representative June 2007 - May

2008

John C. Ernst Co.

Sparta NJ

Industrial Products Sales and Recommendations

Develop Pricing and Quotations

Order Entry, Monitoring and Expediting

Freelance Writer Mar 2007 - June 2007

Research and Write Academic Papers, Articles, Web Content

Contracts Administrator June 2006 - Mar

2007

Olympus America, Inc. Center

Valley PA

Contract Administration, Account Maintenance and Order Entry

Create and Transmit Quotations and Contract Documents Packages

Develop Documentation in Adobe PDF, Word and Excel

Freelance Writer Dec 2005 - June

2006

Research and Write Academic Papers, Articles, Web Content

Machinist Nov 1999 - Aug 2002

Imperial Machine & Tool Co. Columbia

NJ

CNC milling center operator

June 1999 - Oct 1999

Wilson Reconditioning & Design

Haskell NJ

Operate Manual lathe and miller; refurbishment and assembly

Group Home Manager / Assistant Manager / Staff Dec 1992 -

June 1999

SC'ARC, Inc. Augusta

NJ

Staff Management: supervise program staff; interviews;

scheduling;

performance evaluations; discipline;

conduct on-site orientations; conduct staff meetings;

coordinate inter-program activities; ensure keeping staff

certifications and trainings current

Prepare regular reports and documents

Manage Petty Cash, Program Budget and Clients' funds

Oversee general operation of Residential Facility

Direct care and Advocacy for Developmentally Disabled Adults

Adaptive Skills assessments and trainings

Develop Individual Habilitation Plans (IHP's)

Monitor and record developmental progress

Safety Committee Member

Sales & Marketing Representative / Contracts Administrator / CSR Aug

1981 - Dec 1992

Marotta Scientific Controls, Inc.

Montville NJ

Customer Service Problem Solving

Develop Proposal Documents and Packages

Presentations and Trade Shows

Marketing Research and Strategies

Contract / Subcontract Administration

Contract Analysis and Negotiation

Sales Order Management and Tracking

Prioritize Daily Tasks General Office Duties as required

Hired as Machinist, promoted into subsequent positions

AWARDS

Employee of the Month

Employee of the Year

Quality Improvement Award

Volunteer Recognition Certificate

Exempt Firefighter Status

One Gallon + Blood Donor

ADDITIONAL TRAININGS AND EXPERIENCE:

Computer Skills

MS Office / Windows XP: Word, Excel, Power Point, Outlook

Adobe PDF

JD Edwards

Showcase

Great Plains

First Aid / CPR

VOLUNTEER POSITIONS

Board of Directors, Pregnancy Resource Center of the Poconos

Employer's Safety Committee

Volunteer Firefighter (Exempt)



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