MICHELLE R. LUCHT

abkz6e@r.postjobfree.com . ** Hawthorne Ct . Durango, CO . 81303 .

970-***-****[pic]

OBJECTIVE

To contribute my extensive administrative assistant and customer service

experience to your organization in an office support position

WORK EXPERIENCE

Administrative Assistant III . Fort Lewis College . Durango, CO . August

2006 - August 2009

. Served as front desk/customer service contact in the Registrar's

Office

. Interpreted academic policies and procedures to the public, students,

faculty, and staff

. Assisted students and faculty with course registration

. Monitored student progress toward graduation and completion of degrees

using online WebCAPP program

. Managed and updated Registrar's Office website using Terradon software

. Verified degrees and student enrollment

. Verified student athlete academic eligibility

. Supported the supervision of three+ student workers

. Designed and managed Registrar's Office forms

. Imaged office documentation using scanning and indexing processes

. Assisted in the organization and implementation of major school

events, such as graduation

. Served as point-of-contact for online student account access

. Assisted with the implementation of National Student Clearinghouse

enrollment verification in the Registrar's Office

. Used Banner, AppWorx, Adobe, and Microsoft programs daily

Administrative Assistant II . Fort Lewis College . Durango, CO . August

2005 - August 2006

. Served as front desk/customer service contact in the Admission Office

. Coordinated campus tours for prospective students, families, and

groups of up to 60 visitors

. Supported the supervision of up to ten student ambassador employees

. Provided information to guidance counselors, students, and families

inquiring about Fort Lewis College

. Completed initial processing of Admission applications using Banner,

Appworx, and Microsoft Excel programs

. Processed application fee payments and refunds using Excel and

TouchNet programs

. Assisted with event planning activities using Adobe PageMaker

. Maintained multiple Excel spreadsheets

. Managed requests for payment, purchase orders, travel authorizations,

and travel reconciliations using Excel

. Purchasing responsibilities to maintain office inventory

. Prepared visitor mailings and materials

. Distributed incoming mail

. Assisted Admission Office Director as needed

Insurance Auditor . NIA Consulting, LLC . Durango, CO . May 2003 - July

2005

. Audited real estate transactions for nationwide mortgage insurance

providers through employment, income, rental, and source of funds

re-verifications

. Conducted telephone interviews of parties involved in potential

mortgage fraud

. Presented conclusions of investigations in technical reports using

Microsoft Word, Excel, and Access

. Edited co-workers' reports and assisted with client research as

needed

Group Leader II . First United Methodist School . Durango, CO . August 2002

- May 2003

. Served as a teaching assistant for students ages three to six years

. Supported teachers with lesson planning and teaching

. Substituted for kindergarten and preschool classes as needed

. Provided after-school care to enrolled students

. Chaperoned school field trips

. Prepared artwork and craft projects for various classes

Wildlife Inventory Technician II . University of California, Berkeley .

Berkeley, CA . April - August 2002

. Searched study areas within Blodgett Forest Research Station for

nesting migratory birds, including songbirds and raptors

. Monitored bird nests daily using a pole-mounted mirror and portable

camera

. Conducted point counts of 40+ bird species

. Conducted timed and random bird foraging surveys

. Obtained reptile and amphibian population estimates using time/area

search methodology

. Established and maintained multiple trap lines and Trailmaster plots

for mammal surveying

. Gathered small mammal data by monitoring 36 Sherman traps and 18

Tomahawk traps twice daily for 10 day periods

. Inspected six Trailmaster plots every two days to assist with large

mammal diversity surveys

. Assisted with vegetation sampling of 200+ nest sites

Tundra Swan Research Contractor . North Carolina Wildlife Resources

Commission . Edenton, NC . November 2001 - March 2002

. Trapped and banded migratory population of Tundra Swan, Canada goose,

and Wild Turkey

. Conducted spotting scope and radio telemetry surveys of collared

Tundra Swan

. Interacted daily with landowners to gain access to private property

for NCWRC research

. Managed online swan survey database weekly using Microsoft Excel

. Organized and updated online swan satellite data weekly

. Assisted with maintenance of Wood Duck nest boxes along local

waterways

. Banded nesting Wood Duck population and recorded nest clutch size data

. Assisted with maintenance of research equipment

Wildlife Biologist Assistant . Clemson University . Clemson, SC . May -

August 2001

. Investigated and monitored migratory bird nests within the Clemson

University Experimental Forest

. Observed and recorded bird nesting activities daily

. Positioned and monitored sticky traps for insect sampling

. Conducted in-lab insect identification

. Assisted lead investigator with vegetation surveys

. Updated project database weekly using Microsoft Excel

. Copied, organized, and filed scientific literature

. Daily use of manual four-wheel drive vehicles

. Navigated by topographic maps and compass daily

VOLUNTEER WORK

. Wildlife Rehabilitator - Florida Wildlife Care, Gainesville, Florida,

Summer 2001

. Volunteer Researcher - Peruvian Amazon as Clemson University student,

Spring 1999

. Group Leader - JAKES Day, Aiken, South Carolina, 1998

. Tour Guide - Oatland Island Nature Center, Tybee Island, Georgia,

Summer 1997

EDUCATION

Clemson University

Bachelor of Science, Wildlife Biology, 2001

LANGUAGES

Intermediate speaker and writer of French and Spanish

Contact this candidate