R. PHILIP ALLEN

Online Resume at : http://rpallenresumeport-com.doodlekit.com/home

Executive Profile

Sales Professional - 25+ years extensive in the sales, sales management and

marketing in the telecommunications environment. Accomplishments continue

within diverse environments demonstrating exemplary management, analytical,

organizational, and people skills. Continues to create a history of

accountability for divisional direction and strategic management,

successful creation of new services, complex operations, revenue

performance and enhancement strategies. Dynamic leader consistently

achieves outstanding results in challenging environments while building and

maintaining strong, loyal relations with both clients and colleagues. Moves

and relates effortlessly across all levels of management. Verifiable record

of outstanding results in highly competitive markets. Continues to

consistently acquire new business while leveraging established

relationships through a customer driven, solutions oriented focus.

Passionate about delivering world class customer service and driven by a

total commitment to building galvanized business partnerships. Especially

adept at articulating complex technical solutions to non-technical

audiences.

Areas of expertise passionately driven with entrepreneurial talent include

sales management, market analysis and pre-disposition buyer/s detection and

targeting, direct sales processes, developing sales copy/collateral,

broker/distributor management, sales training, and team building.

Exceptional interpersonal and leadership skills with a management style

that yields the best from all levels of organization.

Career Achievements

* Awarded Presidents Club - Brooks Fiber Properties Inc., Qwest

Communications Inc., Harris Corp., currently and other past employers for

record profits and sales achievements.

* Broke all records for of new profitable customer acquisition for three

years consecutively while at Brooks Fiber Communications - a facilities

based start-up company marketing CAP and CLEC telecommunications

services.

* Personally contributed to 23% of Brooks Fiber's gross business revenues

exceeding $300M / recognized for instrumental contributions of total

sales revenue profile prior to the $2.8B merge and acquisition of

WorldCom Inc.

* Accomplished record sales and leaped past highest sales quota by

consistently closing the large national multiple-location accounts during

tenure with Brook's Fiber Communications representing over 650K in

monthly revenues. Earned the President's Club Award three consecutive

years out of three with Brooks Fiber Inc.

* Promoted in first six months from a junior sales position to Los Angeles

Branch General Manager during my tenure with Qwest Communications Los

Angeles California.

* 47 Sales Achievement Awards over a ten year career with Saul Emanual

Rykoff Company.

Capabilities

* Solid adaptability, disciplined organizational and time management

skills: flexibility in the face of changing priorities inherent with

start-ups and fast paced Fortune 500 employers such as Brooks Fiber

Communications, Qwest Communications, Harris Corp., J.M. Smucker and

Kraft Foods Inc.

* Demonstrates the ability to keep a solid sales focus while simultaneously

adapting to adverse and positive cultural changes relevant to the merge

and acquisition of corporate environments.

* Verifiable track record of prospecting abilities to identify relevant

markets, qualify, and acquire new customers.

* Team leadership and participation: proven ability to contribute to cross-

functional initiatives and maintain a focus on established goals and head

count, staff coaching and development: in both formal training and dally

supervision.

* Communication and presentation skills: both internally and externally;

demonstrated ability to represent customers' viewpoint and to communicate

value using the Integrity sales system philosophy.

* Trained in Data and Voice Communications, consulting, Marketing and Brand

management, Media lead generation, Prospecting and market data analysis,

Sales Integrity Philosophy

* Public speaking and presentation experience.

* Recognized for long hours, commitment to customers, Organized with

attention to detail, professionalism, and follow-up.

* Managed sales team of up 10 and 38 employees. Met cost and yield targets

while ensuring high-volume wholesale and enterprise quotas marketing

bundled data and voice products.

* Brokered win-win measured services agreements among multiple models of

businesses and government institutions in California and across the

U.S.continent.

* Drove strong and sustained profit improvements by controlling costs, and

steering stable departmental operations with high employee retention

rates.

* Implemented customer follow-up processes and retainment incentives to

increase referrals and profitability. Achieved strong, sustained revenue

improvement. Increased customer loyalty by 4%. All customers serviced

increased orders by over 3.5 % in 1 year.

* Significantly exceeded past manager's performance levels rapidly

achieving peak performance resulting in reduced expenditure, enhanced

profits, lower staff attrition rate, and increased customer loyalty.

* Consistently meeting and exceeding monthly quota of $150,000.00.

Professional Background

National Account Sales Manager / Client Brand Protection 2006 to Present

Company Confidential Virtual

Managing National Accounts in Large Food Production, Healthcare management

Companies, Retail Food Chains, Food Service Chains, Branded Food Processing, Commercial Property Management Companies and Agricultural Storage

Facilities markets.

Responsible for acquiring chains such as 68 Store C and K markets, 63 store

Dari Mart Inc, Carl's Jr. Restaurants, EmBarq, Qwest Communications, Harry

and David Company, Providence Medical Care, Asante Health Care,

PeaceHealth/Sacred Heart and many other significant chain healthcare and

retail food processing accounts.

* Acquiring new accounts both regional and national in scope. Managing

regional and national territory.

* Maintaining price competitive position in marketplace while meeting

profit margins and revenue budgets, and coordinated transport and

distribution of large or difficult consignments with international

counterparts

* Developed, planned, and implemented processes and programs to upgrade

company's image

* Launched product promotions, establishing successful business relations

in printing, publishing, entertainment and media replication markets

* Targeted, marketed and prepared comprehensive presentations utilizing

vast experience selling diagnostic imaging equipment

* Provided key marketing and sales program support, including design and

rollout events

* Attended trade shows, seminars, and channel partner events

* Worked with engineering and product teams to meet customer requirements

based on shared strategic intent

Atlantic Pacific Telecom Group L.L.C., Los Angeles, CA

Rod Allen -Founder and Owner - March 2000 to December 2005

Founded and started APTG a Nevada Limited Liability Corporation conducting

business as a call center services agency for JP Morgan Chase - Ztel, Call

America, MCI/WorldCom and Cable and Wireless.

Responsible for the Development and growth from a small office to eventual

26 station call center including sales agency offices. My debt free company

focused on selling both the UNEP consumer residential telco services and

small business telco services in given licensed national geographic

footprint. Responsible for the training and managing of 38 employees which

consisted of 34 station agents and 3 business to business outside sales

employees as well a large contingency of national field agents. All

business was conducted in the strictest compliance standards with all

agreements filed with registered TPV companies. (Contracted outsourced live

third party verification services.)

Responsible for driving sales and all business operations that resulted in

growing my business. Developed the agent sales scripting and all sales and

marketing collateral. Developed In-house lead generation strategies

employing direct response advertising: including radio, print media, and

direct mail.

After 9/11/2001 and the re-write of 1996 Telecommunications Act legislation

regarding consumer telemarketing restrictions and the new UNEP standards, I

was forced to immediately become focused on the business markets and also

converting the ATPAC call center into a inbound response call center for

new pre-paid telecommunications products including secured dial tone from

SBC (then Pacific Bell), Verizon pre-paid cellular and financial products

for the unbanked and or undocumented consumer demographics.

* Successfully negotiated all agency representation contracts, which

included MCI/WorldCom,

Ztel and Call America and business markets contracts with Cable and

Wireless.I had standing agreements with Paetec and TelePacific as well.

* Negotiated agency representation with the First Data Corp, CitiGroup and

J.P. Morgan bank agency contract for prepaid secured banking cards for the

un-banked employee demographic.

* Expanded our business base through the development of coast to coast

affiliate channel

program.

* Created all marketing strategies including a self provisioning web site

and direct mail lead

generation program that was integrated with our call center.

Ultimately because of personal family pressures I sold back the customer

residual base to those represented carriers in December of 2005 and moved

to Corvallis Oregon. I now live in Springfield Oregon.

General Manager - 1997 to 2000

Qwest Communications Inc, Los Angeles, Ca

Responsible for day to day branch operations. Hired and trained strong

sales team. Re-focused sales efforts by prioritizing profitable markets

such as the SIC non-physical tele-dependent business sector located in

Southern California. Responsible for put-through of product promotions and

brand awareness campaigns. Proven ability to turn projects around that

were behind schedule and over budget. Managed the local personnel

transition of LCI merger and assimilation of those employees. Held training

and sales meetings.

* Spearheaded aggressive recruitment program to hire top caliber sales

candidates.

* Leaped past monthly sales quotas and set new sales records relying

heavily on ROI and spend

analysis justification.

* Hired, trained, and supervised a staff of 18.

* Expertise in management, training, development, negotiation and budgeting

* Directed day to day operations, customer relations, and sales divisions.

Hired, trained and scheduled staff.

* Public relations liaison with regional managers, agency account

executives, and community leaders to coordinate branch management, sales

focus, and community involvement.

* Brokered win-win agreements among multiple lines of wholesale platform

services, including high-level representatives of ISP's, termination both

internationally and domestically.

* Successfully managed large client accounts, ensuring proper and effective

handling of requests, as well as problem resolution and related customer

service issues.

* Sold technical software and hardware products grounded in TDM and leading

edge technologies including CDWM ROADM, Next Generation SONET (EoS), Multi

Service Provisioning Platforms (MSPP's) and Broadband IAD's knowledge

of optical transport products and their applications and have the aptitude

to absorb quickly the technical information

National Accounts Manager - 1993 to 1997

Brooks Fiber Properties, Sacramento, CA

A record of rapid achievement from the "ground floor' to high profile sales

position marketing CLEC and CAP services throughout 40 plus tertiary

markets in the US. Recognized for strategic and tactical market

development, sales achievement, sales leadership, client management and

complex deal structuring. Network built on AT&T/Lucent 5-E switches

connected via OC-48's on true SONET. Sold wholesale Co-Lo, wholesale

termination/domestic and international, wholesale ISP access. Responsible

for Letter of Intent and "easement in gross" contracts.

* Set revenue goals, devised and executed marketing plans and served as a

driving force behind aggressive growth initiatives (50 markets targeted

over 30 months)

* Credited as one of the key sales employees in establishing Brooks Fiber

as pioneering the CLEC position nationwide.

* Prepared and presented high impact client presentations. Structured,

negotiated and closed contracts valued in excess of 12 million annually.

* Presidents Club Award Winner three years consecutively.

Acquired by WorldCom.

Educational Background

Pre-Law Political Science

California State University at Chico Chico, California 1975

Business Administration Minor

1972

Butte Junior College Oroville, California

Course work in Pre Law Studies

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