Quality Assurance Project Manager

Stephen W. Ott II

**** ********** **.

Waterloo, IL 62298

Mobile: 312-***-****

Email: ******@*****.***

Professional Summary

. Over 9 years of broad-based experience in the field of Information

Technology with the emphasis on Quality Assurance and Software Testing

in both Traditional and Agile SDLC

. Solid experience performing testing and leading testing on Mainframe,

Web development, Java and Client server applications

. Successful history as Lead QA Analyst/Tester, who has extensive hands-

on experience in both manual and automated testing in designing and

developing Test Scenarios, Test Plans, Test Cases, Test Scripts, Test

Results and coordinating end-to-end testing.

. Thorough understanding of Software Development Life Cycle (SDLC)

. Initiated and led changes to Quality Assurance processes and policies

. Implemented and utilized automated testing tools such as Win Runner,

Load Runner and Test Director to department

. Tested and led testers testing applications developed in HTML, Java,

JSP, ASP, COM/DCOM, VB, .Net, MS SQL, DB2, and oracle on Windows NT/2K

platform

. Vast experience in various forms of testing including Unit, Black Box,

Grey Box, White Box, Failover, Integration, Functional, Systems, Load,

Regression, and UAT in Multi Platform Testing.

. Managed Testing personnel effectively to ensure timeliness and

accuracy and to sign off moving projects to production and ensure

timeliness and accuracy and to sign off moving projects to production

. Defined and implemented quality standards

. Defined and implemented new defect management process and application

. Thorough understanding of relational DB concepts and working

experience using SQL and Stored Procedures utilizing DB2, MS SQL

Server and Oracle

. ITIL Certified

Professional Experience

Title : Application QA Coordinator

Jan 10 - Aug 10

Employer : Monsanto - St. Louis, MO

Responsible for implementing and maintaining policies and procedures

surround quality of application development throughout department.

. Implemented processes that enhanced the quality within the development

of applications by significantly reducing production defects

. Managed and tracked application usage via Web Trends on demand and

software versions

. Created and monitored KPIs surrounding testing practice

. Worked to implement SLA agreements to enhance customer satisfaction

. Worked to implement Automated testing tools, specifically Worksoft

Certify to reduce testing time while increasing efficiencies

. Led projects across different departments

. Minimized project risks by implementing checkpoint reviews and lessons

learned

. Worked with Sharepoint 2007 for communication management as well as

document management.

. Create test documentation as well as perform testing duties across

many systems including web and Sharepoint applications

. Reviewed and approved all test documentation

. Wrote and reviewed other resources Test Plans and test documentation

. Meet with different members of department including senior management

on a recurring basis

Title : Sr. Systems Analyst / Manager of IT

Jan 07 - Feb 09

Employer : Cryogenic Transportation - Quakertown, PA

Projects -

. Create Internal Reporting Application - Led the initiative to create

an internal reporting application based in .Net for Sr. Management to

monitor different facets of the operation. During this project, I

designed the application as well as conducted all Quality Assurance

Testing of the application

. Vendor Management - As Director of IT, I was responsible for being the

liaison for all technology related vendors. These vendors ranged from

Telecommunication vendors to logistical software vendors

. Enhance Logistical Software. This is an ongoing project to streamline

the data in TMW, the primary transportation software

. Analyze new solutions. As Director of IT, I worked with the different

managers throughout the country to figure out how technology could

enhance their business units. I would then research different

solutions and technologies to determine the feasibility and cost

benefit ratio.

. Led all IT projects around infrastructure and applications. I

analyzed new projects and led them from inception to completion

. Managed Databases and data housed on MS SQL Server

. Manager of IT

o Managed all the IT resources. This included 3 contractors who

reported to me, as well as internal employees.

o Responsible for preparing and managing the IT budget

o Responsible for maintaining a quality IT environment including

infrastructure and applications

o Implemented and maintained QA Standards.

Title : System Engineer Sep 05 -

June 06

Employer : Maryville Technologies - St. Louis, MO

Responsibilities:

. Installed and configured Remedy Helpdesk at client sights

. Researched and troubleshot issues surrounding implementation

. Worked with business and technical clients to develop requirements for

the project

. Responsible for quality of Projects

Title : Project Manager /QA Lead June 01

- Sep 05

Employer : Allstate Insurance - Northbrook, IL

Responsibilities:

. Lead QA and project teams for projects of different sizes with

resources in global locations.

. Headed up the new process for defect management which saved the

division time and energy tracking defects

. Worked closely with Business Analysts, Clients, and Development team

to review the key requirements and prepare test scenarios and prepare

test suite in order to effectively plan and execute test cases

. Reviewed and participated as a mentor in preparation of testing

documents such as Test plans, Test schedule, Test estimates, Test

cases, Test Data and Test Summary reports

. Determined the need of testing staff for designing and writing test

cases as well as test execution analysts

. Coordinated different testing phases and strategies including network

assessment, regression, stress testing and stability testing

. Created detailed analysis documents, as well as detailed design

documents and test plan documentation

. Develop and maintain extensive project plans using MS Project for

internal projects of all sizes and scopes

. Manage multiple projects with strict deadlines concurrently within a

cross functional environment

. Reviewed employees performance and help set goals

. Utilize and maintain agile methodologies to project tracking

. Ensure all test plans were detailed and written accurately written

. Monitor and track different testing metrics, such as accuracy of

testing and timeliness of testing.

. Supported testing and implementation of iterative testing during

different code builds

. Involved in querying database using IBM DB2 Command editor, Toad

(Oracle), and MS SQL Server

. Analyzed business processes to help create quality test cases

. Mentor new employees and Jr QA analysts on division standards, and QA

requirements.

. Was area coordinator to ensure that projects met SOX and ADA

compliance

. Reviewed and participated as a mentor in preparation of testing

documents such as Test plans, Test schedule, Test estimates, Test

cases, Test Data and Test Summary reports

. Worked with clients to ensure project met specific business needs

. Effectively managed issues and risks by documenting and

troubleshooting early in the project

. Involved in tracking all defects to ensure that the SLA was met for

defect management

. Provide training to customers to ensure they knew how to completely

utilize the application

Education: Bachelor of Science in Mathematics Pennsylvania State

University - University Park, PA

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