Management Years Experience

German Bautista

**** ******** ***** ******** *******, M I 48310

Phone: 586-***-**** • Email: abkyw2@r.postjobfree.com

PROFESSIONAL SUMMARY

Eleven years experience in work f low analysis, product consulting, and reporting.

Designed and developed database systems, visual presentations, and t raining aids

based on client needs and expectations. Identified and provided technical solutions,

p rocess reengineering and cost saving strategies. Lead and t rained staff of five

people. In teracted with executives, vendors, contractors, and clientele.

ED UCAT IO N

Walsh College, Troy, M I

Master of Business Administration in I n te rnational Business, June 2010

Oakland University, Rochester, M I

B achelor of Business Administration in Management I nformation Systems,

December 2002

Macomb Community College, Warren, M I

Associate of General Education, May 2001

EXPER IENCE

Legal Clerk, K emp Klein Law Fi rm, Troy, M I, 5/2006 – Present

• Cost savings of $12k to Kemp Klein by improving and automating the payroll

reporting process

• Develop office policies and procedures and conduct employee t raining

p rograms

• Responsible for daily office management and operations. This includes

coordinating office services, prepare correspondence for attorneys

• Assist attorneys in drafting legal documents including memorandum of law,

subpoenas

P roduct Specialist, Productions Plus/Talent Shop, Southfield, M I, 1/2004 –

P resent

• Represented products from Henry Ford Hospital and Wireless Toys

• In teracted with consumers and p rovided product information and knowledge

• Created various demographic report s based on consumer i nteractions.

P roduct Consultant, Gail & Rice, Southfield, M I, 1/2004 – 2/2006

• Assisted Product Managers to facilitate new product launch events

• Demonstrated OnStar and GM product knowledge and information to

potential consumers

• Support ed t rade shows by i dentifying key consumer inquires and developing

p roduct demos based on that information.

S ales/ Reacquisition A nalyst, E DS, Troy, M I, 2/2003 – 7/2004

Analyzed and provided solutions to customer i nquiries regarding OnStar

hardware, account renewals/cancellations, and secondary owner account

i nqui ries.

Ut ilized and evaluated various resources: i ndustry content sources, online

databases, and secondary search services.

Mental Health Technician, DMC, Madison Heights, M I, 2002 – 2003

• Coordinated the scheduling of patient’s care and counseling

• Documented result of care, t reatment, staff and patient interaction during

scheduled t reatment

I n te rn, General Motors, Detroit, M I, 1999

• Developed and implemented an automated vehicle description database and

various reports

• Designed management presentations

COMPU TER SKI LLS

MS Office, SQL, Windows XP, Windows Vista, Windows Seven, HTM L, Mini tab

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