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Customer Service Manager

Location:
Oklahoma City, OK, 73130
Posted:
September 20, 2010

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Resume:

Amber Faust

**** ******* ********* *** *** Midwest City Oklahoma 73130

405-***-****

abkytl@r.postjobfree.com

OBJECTIVE: I would like to join a growing company that I can plan to

stay with throughout my career. One I can utilize my skills

and work experience to improve efficiency and

profitability of company.

EDUCATION: Carl Albert High School August 1999-May 2002

High School Diploma

Rose State College August 2002-

May 2003

Completed Electives

Mid-Del Technology Ctr. January 2010-March 2010

Certified Nursing Assistant-CNA

EMPLOYMENT HISTORY:

Ramic Medical Imaging March 2009-April 2010

Correct and approve patient reports, schedule patient appointments and

reschedule appointments as needed, answer multiple phone lines, verify,

calculate and explain insurance benefits to patents before and after exams,

send daily emails to the corporate office as needed to add a new insurance.

Enter patients into Medical Manager, scan all charts into the IMX viewer,

complete all patient charts, retrieve authorizations for insurance

purposes, perform tasks daily for internal marketing purposes, add any

gadolinium units as needed, add pre authorizations as needed, enter all

patient prescreening information, handle the prescreening of all patients

and assist the radiology technologist as needed for patient care. Follow

strict HIPPA guidelines and handle confidential information.

Soldier Creek Daycare May 2008-February 2009

Master Teacher in charge of day to day operations and made sure the safety

of the children was always a number one priority. Handled the day to day

paperwork, made daily care plans, followed strict health regulations and

answered multiple phones lines when needed.

Rose State College June 2005-September 2005

Answering multiple phone lines, filed confidential information, mailed out

award letters, and assisted students with financial aid, student loans, and

grants. Provide information to interested parties.

Rose State College May 2002-July 2003

Assembled student id's, answered multiple phone lines, filed confidential

information, made appointments for students and advisors, handled all the

incoming and outgoing mail, opened the student center every morning for

enrollment, and provide information to interested parties.

Royal Imports May 2000-March 2002

In charge of all cash flow operations, responsible for all merchandise on

lay away, answered multiple phone lines, routed phone calls to the

appropriate parties, wrote out the receipts and stocked the inventory.

SKILLS: Ability to answer multiple phone lines

Knowledge of Microsoft word

Knowledge of Excel

Knowledge of Microsoft works

Knowledge of Windows vista

Knowledge of Windows 98

Knowledge of Power point

Knowledge of Outlook express

Knowledge of Medical Manager

Knowledge of IMX Viewer

Knowledge of Insurance Verification

Excellent customer service skills

Fast paced oriented

Printer

Fax

Xerox copiers

Healthcare Providers (BLS) CPR Certified

First Aid Certified

Certified Nursing Assistant

.



Contact this candidate