Customer Service Representative
Resume:
Crystal Marshall
*** ***** ******, *********, ** 47591 - 812-***-**** -
*************@*******.***
Objective
I am seeking employment in a position which will allow me to excel
with the organization by providing best performance drawn from my
skills and experience in the field.
Experience
6-2010 to 8-2010 Casino Aztar Evansville, IN
Count Team Member
. Assisted in slot drop pick up and return to the vault
. Conducted a mechanically assisted count of the contents of drop
boxes
. Assisted in upkeep of count room equipment
12-2009 to 5-2010 Family Video Vincennes, IN
Customer Service Representative
. Gave excellent customer service while helping customers find movies
and addressing any other concerns
. Operated cash register, DVD players and cleaners, and telephone
. Maintained a presentable store by organizing and restocking movies
6-2006 to 8-2009 University of Phoenix San Antonio, TX
Student Support Specialist
. Laid the foundation for a newly created Student Support Specialist
position by utilizing resources and other campuses to create and
maintain best practices. A team building training was also
developed and conducted for the Student Services Department
. Developed and maintained rapport with students regarding their
financial account. Monitoring of accounts was also performed to
ensure forms were submitted, funds applied and balances paid in a
timely manner
. Greeted and provided general information to visitors, staff and
faculty. The classroom calendar was built, maintained and monitored
with minimal supervision
5-2006 to 6-2006 Target San Antonio, TX
Backroom Worker
. Helped unload trailers and sort boxes according to department
. Stocked shelves
. Maintained clean work area
6-2002 to 12-2003 Midwest Ear, Nose, and Throat Evansville,
IN
Transcriptionist
. Transcribed medical documents
. Operated basic office machines
. Prepared and sent mail
Education
9-2007 to 8-2009 University of Phoenix San Antonio, TX
. Bachelor's Degree in Management
8-2000 to 5-2002 Vincennes University Vincennes, IN
. Associate's Degree in Administrative Office
Technology with Medical Option
References
Lisa Lofton 521 N Springer Street, Carbondale, IL 812-***-****
Elizabeth Pickett 2315 Laden Meadows, San Antonio, TX
Jill Helderman 518 Nicholas Street, Vincennes, IN 812-***-****
Contact this candidate