Matisse Witherspoon
Winston-Salem, NC 27104
Home 336-***-****
abkyof@r.postjobfree.com
SUMMARY
Three plus years experience in effectively managing $900,000-$6M dollar
budgets. Recognized for team building, mentoring and leadership skills.
Experienced in facilitating change in a workforce to support new
initiatives and meet organizational operating, financial and quality
objectives. Ability to write and implement efficient work schedules,
policies, programs and procedures. Demonstrated talent for recruiting,
interviewing, hiring, directing and supervising staff.
SKILLS SUMMARY
Financial Management. Inventory Planning & Control. Problem
Resolution. Supervising Management Teams. Strategic Planning
and Growth. Sales Forecasting. P&L Management. Recruitment,
Selection, Training, and Leadership. Maximizing Productivity
and Profits. Operations and Financial Analysis. ADP Payroll,
Kronos Payroll, AS400, and SAP knowledge.
EDUCATION
University of Phoenix, Greensboro, NC
Aug. 2008-July 2010
M.B.A., July 2010
Winston Salem State University, Winston Salem, NC
Aug. 2003-May2007
AACSB Accredited School of Business and Economics
Bachelor of Science, Business Management, May 2007
WORK EXPERIENCE
Ollie's Bargain Outlet, Lexington, NC
Operations Team Leader, July 2008-Present
Developed effective internal controls and always operated within budget.
Helped prioritize work schedules and delegated assignments. Held full
profit and loss responsibility for daily store operations, sales planning,
inventory management, and product promotions, and visual merchandising.
Planned and executed company standards including communications,
operations, and human resource policies. Performed all merchandise
purchasing, planning and promotional strategy to maximize sales volume.
Completed all facets of retail store management including client relations,
training, scheduling and payroll using Kronos, visual merchandising, sales,
marketing, inventory control with AS400, employee supervision, and acted as
liaison between regional managers, account executives, staff, and other
store locations. Directed daily operations within the store including
organizational management, human resources, sales, business development,
marketing, and financial management.
Steve & Barry's, Winston-Salem, NC
Store Manager, January 2008 - August 2008
Analyzed productivity and profitability of all departments. Consistently
achieved projected profit objectives. Consistently produced results beyond
expectations of supervisors. Analyzed financial information and prepared
reports. Reviewed/analyzed costs and operational data to ascertain company
progress. Managed P&L, day-to-day operations, and payroll with Kronos.
Maximized stores sales and profits by developing staff. Sales forecasting,
inventory control and analysis, labor control, visual merchandising. Left
Steve and Barry's when the company went out of business in 2008
unexpectedly.
Wal-Mart Stores Inc, Winston-Salem, NC
Assistant Manager, Soft lines, May 2005 - December 2007
Maximized my 6 department's sales to 6 million dollars from a previous 2
million dollars before I took over. Supervised and trained employees in
daily job responsibilities. Coordinated management of staff, hiring,
training, and employee development. Collaborated on the management of daily
operations within the store. Coordinated problem resolution strategies to
improve procedures, systems and staffing. Supervised a staff of 50+
employees within the 6 my departments. Coached and mentored employees on
business development, personal growth and performance management.
NC Department of Natural Resources, Winston Salem, NC
Office Manager Intern May 2004 - August 2006
Developed and analyzed motor fleet annual budgets and floor plan
allocations for departmental rental rates for multiple office locations.
Well versed in Excel and Access, data mining skills, financial analysis and
PowerPoint usage to present data to upper management and top government
officials. Coordinated all general record keeping, monthly reports, OSHA
review, and accident / injury reports. Oversaw payroll utilizing a payroll
service interface program, including time card approval, calculation of
weekly hours for each employee, and maintaining personnel files. Managed
all general accounting functions, track banking transactions, made daily
deposits, managed petty cash, track all financial records and reporting,
and created monthly projections and end-of-month summaries. Directed
office management functions on a daily basis. Handled complex issues and
multi-task projects in a professional and timely manner.
AWARDS
. Store Manager - Steve and Barry's, WINSTON SALEM, NC, Mar. 2008 -
Jun. 2008. Award for best store in district for Sales Volume (Steve and
Barry's) Month over month my store out produced all 9 stores in our
district by at least 20% in total sales volume.
. Assistant Manager - Wal-Mart Stores Inc, Winston Salem, NC, July 2006
- October 2007. Manager of the month 3 times (Wal-Mart). Single-handedly
developed and executed staff training and development strategies,
motivating and mentoring to level of service excellence. Implemented Key
Performance Indicators and coaching to achieve targets. Dramatically
increased customer loyalty, with feedback received indicating helpful,
polite staff being the major reason. Client feedback further motivated
staff and produced happy relaxed work environment.
VOLUNTEER EXPERIENCE
Spring 2006, 2007, 2009, 2010 Northwest Food Bank.
Spring 2006, 2009, 2010 Habitat for Humanity.
Spring 2006, High School Seniors Mentor Program.
Spring 2006, 2007 WSSU annual golf tournament.
ACTIVITIES
. Treasurer - Society for Human Resource Management (SHRM), Winston
Salem State University Chapter, Jan. 2006 - May 2007. Control over
collection of members dues, and maintaining the membership database.
Analyzed financial data and managed budget for fundraising campaigns.
Conducted post-event analysis to identify strategies to improve processes
for future events. Use clear, concise communication skills in conjunction
with organizational skills to perform daily duties.
. Secretary - Undergraduate MBA Club, Winston Salem State University,
August 2005 - May 2007.