Customer Service Administrative Assistant

Dana Davenport

**** **** ******; Somerset, WI *4025 Phone: 715-***-**** Email:

*************@*****.***

Summary

Obtain a challenging pharmaceutical sales position that will utilize my

strong customer service skills.

Highlights of Qualifications

Customer Service:

. Answered all incoming calls from clients and followed up with

customers in suitable time.

. Worked with management to develop programs to increase sales.

. Team Player

Independent worker:

. Finished all tasks in a given allotment to maintain deadlines given by

management and clients.

. Designed product displays to increase marketability of products.

Education

University of Concordia Saint Paul, MN

May 2007

Bachelor of Marketing

WITC New Richmond, WI May

2000

Administrative Assistant

Experience

Herbergers Stillwater, MN

Counter Sales Representative - Estee Lauder

. Gained new clients through exceptional customer service.

. Participated in educational seminars to raise sales.

Coach Bloomington, MN

Sales Associate

. Developed skills to up-sale to customers.

. Designed unique product placement for new features.

3M Saint Paul, MN

Administrative Assistant

. Supported Marketing Operations Department; five Managers and nine

Analysts.

. Maintained product and supply inventory for division.

. Ran budget and financial reports on daily and monthly basis.

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