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Customer Service Sales

Location:
Birmingham, AL, 35243
Posted:
September 20, 2010

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Resume:

Haley Robbins Cupp

**** ******* ***** abkyn9@r.postjobfree.com

Vestavia Hills, Alabama 35243 334-***-****

OBJECTIVE To obtain a position as a Receptionist with Johnson and Armel Consulting where I can

utilize my business and communication experience and organizational skills to help the

firm reach maxim productivity and profitability and provide the best customer service

to clients

EDUCATION Bachelor of Science in Commerce & Business Administration, December 2008

Major: Marketing Minor: Advertising

The University of Alabama, Tuscaloosa, Alabama

GPA: 3.331 Major GPA: 4.0/4.0

RELEVANT Media Consultant – Account Representative, April 2009 - Present

EXPERIENCE Yellowbook USA, Birmingham, Alabama

• Sell various advertising and marketing products to businesses in an assigned territory

• Manage a portfolio of more than 9 different products

• Manage client relationships and provide customer support to more than 140

clients throughout the course of the year

• Generate and maintain new accounts

• Manage and grow existing account base

• Identify clients’ needs and recommend solutions

• Ranked #1 in office for increase to revenue accounts

• Currently 274% to my objective for increase to revenue accounts with

approximately

4 months left in the canvas

• Chosen by upper management for the Mentor Program where I assist in

training and development of an assigned newly hired sales personnel

• Solve product problems for customers in an expeditious manner

Account Representative, December 2009 – April 2009

Seccion Amarilla USA, Birmingham, Alabama

• Promoted and sold print and online advertising to businesses in an assigned

territory

• Managed client relationships and provided customer support to approximately

more than 50 clients

• Generated and maintained new accounts

• Managed and grew existing account base

• Identified clients’ needs by conducting Needs Assessment and recommended

solutions

• Solved product problems for customers in an expeditious manner

Account Executive, May 2008 – August 2008

The Zoi Greek Directory, Tuscaloosa, Alabama

• Promoted and sold print advertisement to businesses in Tuscaloosa and

surrounding areas

• Generated and maintained new accounts

• Managed and grew existing account base

• Sold $38,034 in advertising revenue

• Increased total revenue by 19% from previous year

• Nationally ranked #7 of Top 15 in contract sales out of approximately

200 interns

• Nationally ranked #9 of Top 15 in sales revenue out of approximately

200 interns

• Invited to attend training conference as a guest speaker during Spring of

2009

COMPUTER Microsoft Office, Qualtrics Survey Software, MediaPro (Yellowbook’s internal data

SKILLS input software), Knowledge of Pay-Per-Click Campaigns, Websites, etc.

VOLUNTEER Children’s Miracle Network, August 2004 – Present

EXPERIENCE The Rise School, August 2004

The Hope Lodge, Present

HONORS/ Vestavia Chamber of Commerce Ambassador for Yellowbook

ACTIVITIES Phi Mu Alumnae – Public Relations Chairman

President’s List – spring 2008

Dean’s List – summer 2006, spring 2007, fall 2007

Pi Sigma Epsilon, founding member of Beta Phi chapter

Phi Mu Fraternity

Student Government Association – Special Events Specialist

Phi Eta Sigma Honor Society

Emerging Leaders

Student Government Association – Teacher Evaluations Committee



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