Customer Service Data Entry

Amber M. Simons

**** ****** ** *** *** Bossier City La 71111 318-***-****

******************@*****.***

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? RECEPTIONIST ? CUSTOMER SERVICE ? OFFICE SUPPORT

PROFILE

Detail-oriented, accurate, and observant. Well-organized and proficient at

multitasking. Excellent computer and communication skills. Quick learner

who rapidly retains information. Team player who easily establishes rapport

and trust.

EDUCATION

2005 - 2006 Hinds Community College Raymond, Ms Nursing/Business

2000 - 2002 Jefferson Davis College Gulfport, Ms Business

Administration

OFFICE SKILLS

Filing Reports & Database & Records Management

Spreadsheets

Calendaring Data Entry (75 WPM) Telephone & Front Desk

Reception

Customer Service Mail Administrative Support

Sorting/Processing

COMPUTER SKILLS

MS Word MS Power Point MS Outlook

MS Excel MS Access Windows Vista/XP

QuickBooks Internet/e-mails Special Projects

Light Bookkeeping (A/P, A/R)

EXPERIENCE

2009 - 2010 Worked for Humana Military / Professional Management

Enterprises as an appointment setter for the Keesler Air Force Base in

Biloxi, Ms.

1999 - 2009 Gained cross-functional office and customer service experience

through various short-term positions while attending college, raising

family, and maintaining household.

SUMMARY OF QUALIFICATIONS

* Interacts professionally with colleagues, clients, salespeople, vendors,

etc.

* Executes multiple tasks and expedites in an accurate, timely manner.

* Proficient in prioritizing projects and schedules with positive decision-

making skills.

* Skilled at organizing and coordinating professional/personal calendars,

and following up with appointments/schedules, and other multifaceted

clerical tasks.

* Extensive general office experience and computer skills.

* Maintains composure under pressure; able to work autonomously with little

or no direct supervision; self-motivated and goal oriented.

REFERENCES AVAILABLE UPON REQUEST.

Contact this candidate