Customer Service Representative
Resume:
Jada R. Creagh
PO Box ***
Mount Vernon, AL
abkyls@r.postjobfree.com
Objective:
My goal is to become a part of an organization that will assist me in
expanding my horizon as well as my educational aspirations .To prove that
my strengths are not as important as my opportunities, with room for
growth.
Education:
August 2010- May 2013: University of South Alabama
Major: Accounting/Human Resources
Degree: N/A
August 2008- May 2009: Alabama State University
Major: Accounting
Degree: N/A
August 2004- May 2008: John L. Leflore High School
Degree: High School Diploma
Experience:
July 2010- Present: Securitas USA (Olin Chemical Plant)
Occupation: Main Gate Security Specialist
Duties:
. Monitoring Cameras
. Weighing Chemical Trucks
. Data Entry
. Monitoring Main Gate
. Issuing Bill of Lading Tickets
. Filing
. Recording Incoming/Outgoing Raw Materials
. Acting as liaison between Norfolk Railroad & Tugboats
. Running thorough Driver's License Check
. Issuing Safety Equipment to Visitors/Vendors & Delivery Persons
June 2009- April 2010: RYLA Teleservices
Occupation: Intra-day Analyst/Customer Service Representative
Duties:
. Monitoring Adherence throughout the company ;
. Monitoring daily Attendance; Scheduling; Completing the end of the
night reports;
. debriefing others in management of the production floor
activities/performance;
. Providing satisfactory customer service;
. Remarking accounts thoroughly;
. Bill explanations; Credit adjustments;
November 2009- January 2010: RYLA, Teleservices
Occupation: Intra-day Analyst Intern
Duties:
. Filing; Completing Reports;
. Answering Phones;
. Assisting Intra-day Analyst with daily responsibilities;
. Scheduling training sessions, upper management(employee) meetings;
June 2007- September 2007: Hollister Co.
Occupation: Cashier/Floor Model
Duties:
. Balancing the register;
. providing Customer service to customers
Modeling store product
June 2007- September 2007: American Studios
Occupation: Customer Service Representative
Duties:
. Scheduling appointments; taking referrals from clients
nationwide;
. Reporting overall numbers to client
September 2006- January 2007: Sears Roebuck & Co
Occupation: Cashier
Duties:
. Balancing the register;
. providing Customer service to customers
Other Experience
Microsoft
Excel/ word
Total View
Rockwell (Enterprise Applications)
References: Vanard Creagh
Mobile County Health Dept.
Fred Roberts Jr.
Scott Paper Co.
Wesley Perine
RYLA Teleservices
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