Customer Service High School

INHA TSOKLAN

**** ******* ***. *** *****, NV ****0 413-***-****

abkyl7@r.postjobfree.com

OBJECTIVE:

To obtain a position in which I may utilize my excellent customer

service and management

skills, as well as my tri-lingual abilities (Russian, Ukrainian,

English).

SPHERE OF WORK INTERESTS:

Working with diverse clientele while managing office logistics.

EDUCATION:

Tomsk State University [July, 1986-June 1992]

The City of Tomsk, Western Siberia, Russia.

Bachelor of Law Degree, Specialty of Jurisprudence

Four year degree with specialization in Law Training.

Studied Criminal Law, Civil Law, Administrative Law, other

aspects of Soviet Politology and Law, Economics, Theory of Law

and the Legal System, and History of Soviet Law.

High School #3, High School Diploma [June 1984]

The City of Novosibirsk, Western Siberia, Russia.

WORK EXPERIENCE:

August 2009-August 2010

Interpreter for Language Bridge LLC

www.lbridge.com

. Medical interpretation for Medical facilities, hospitals, social

services etc.

. Written translation of varieties of documents

[September 2007 - August 2010]

Program Coordinator of Russian Community Association of

Massachusetts

www.springfieldru.com

. Provide consultations and translational assistance and to refugees

and immigrants with different kind of cases including but not

limited to immigration, social security, medical,

employment/unemployment, and discrimination issues, resolving

injuries as necessary.

. Fill out registration forms and collect enrollment forms and other

related paperwork. Inputs all relevant information into the

database (Microsoft Word and Excel).

. Supervise different projects and activities of ESL teachers and

volunteers

. Organized the Russian cultural festival "Kalinka-2008" in

Springfieled, MA, "Kalinka-2009", "Kalinka 2010" in West

Springfield, MA

[February 2007 - August 2007]

Volunteer of Russian Community Association of Massachusetts

425 Union Street, West Springfield, MA, USA.

. Helped people with questions regarding law and legal needs

. Participated in the preparation of contracts, agreements and

other legal documents

. Organized the Russian cultural festival "Kalinka-2007"

[September 2006]

Relocated from the City of Uzhgorod, Transcarpathia, Ukraine to

Holyoke, MA, USA.

[October, 2002-April 2006]

Privately owned enterprise "Cable Systems Horvat and Horvat"

Uzhgorod, Transcarpathia Region, Ukraine

Legal Adviser in a limited liability manufacturing firm which was

engaged in manufacture of cable production for manufacturing cars

"AUDI" and "Volkswagen".

. Provided consultations and legal advice for employees of the

Company

. Organized a meetings for employees

. Responsible for preparation of export-import contracts.

[Summer 1998-October, 2002]

"Koorazh Store"

The City of Uzhgorod, Transcarpathia Region, Ukraine.

Private Entrepreneur, owner of a retail store engaged in the selling

of high end women's fashion clothing

. Managed all aspects buying goods

. Merchandised the store

. Conducted daily business operations and sales

. Performed all administrative tasks

[July 1995-1998]

Privately owned enterprise "Barracuda Private Enterprise"

City of Uzhgorod, Transcarpathia Region, Ukraine

Legal Adviser in a private company which was engaged in trade in fuel

products, buying from Hungarian suppliers and selling fuel

products to Ukrainian companies and to military departments.

[September 1993- July 1995]

Tax Inspection Department of the city of Uzhgorod.

The City of Uzhgorod, Transcarpathia Region, Ukraine.

Tax Inspector and Legal Adviser in Law Department within

Administration of Tax Inspection

. Provided legal advice for taxpayers

. Prepared all aspects of argumentation and documentation for

court cases

. Presented and negotiated cases in court

[July 1987- August 1988]

The Military Court of the Siberian Military District.

City of Novosibirsk, Western Siberia, Russia.

Law Clerk, Assistant to Judge

[August 1984-July 1987]

The District Court of City of Novosibirsk.

City of Novosibirsk, Western Siberia, Russia.

Law Clerk, Assistant to Judge.

SKILLS: Exceptional customer service, multi tasking skills, Microsoft Word,

Excel, Outlook Express, Open-Office Programs.

LANGUAGES: Native speaker of Russian and Ukrainian. English is a third

language.

REFERENCES:

Mila Dubinchik, Regional Director, Russian Community Association

425 Union Street, West Springfield MA, 01089

Phone: 413-***-****

John Brigham, Professor, Political Science Department

University of Massachusetts Amherst Thompson Hall

200 Hicks Way, Amherst, MA, 01003

Phone: 413-***-**** Cell Phone. 530-***-****

Contact this candidate