Customer Service Quality Assurance

Jermika T. Sigler

**** ***** **. **. **********, AL 35810

Cell: 334-***-****

E-mail: abkyi6@r.postjobfree.com

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Objective A position in the field of Agricultural Science that challenges

my abilities and recognizes my skills for the benefit of the

organization.

Education Alabama A&M University

Normal, AL

B.S. in Agricultural Science

July 2010

Awards AmeriCorps Scholarship

Activities

. AmeriCorps

. Agribusiness Club

. Future Farmers of America

. Bulldogs Baseball Team

Work

Experience

Securitas

Huntsville, AL

Security Officer

Jan. 2010- Present

. Preserves order and may act to enforce regulations and

directives for the site pertaining to personnel, visitors, and

premises.

. Patrols assigned site on foot or in vehicle; checks for unsafe

conditions, hazards, unlocked doors, security violations,

blocked entrances and exits, mechanical problems, and

unauthorized persons.

. Prepares logs and reports as required.

Powder Valley Nature Center

Kirkwood, MO

Outreach and Education Intern

May 2009 -

Aug. 2009

. Assisted naturalists with outreach programs and public

activities

. Assisted Wildlife, Natural Resource and Science, Forestry, and

Private Lands Service Division with different research

projects

. Assisted Conservation Agents on routine outings

Wal-Mart

Huntsville, AL

Cashier

April 2008 - May 2009

. Received and disbursed money with the use of electronic scanners/cash

registers

. Processed credit or debit card transactions and validated checks

Space and Rocket Center

Huntsville, AL

Customer Service Representative

May 2007 - Jan. 2008

. Answered customer service phone line and assisted callers with

requests

. Fostered strong and positive communications with all external and

internal customers

. Processed/entered customer orders and requests for quotes in a timely

and accurate

manner

Dehaun Hyundai Supplier

Montgomery, AL

Quality Assurance / Operator Intern

May 2006 - Aug. 2006

. Ensured quality and reliability of purchased material and components

. Executed standard process for production part approval

. Established and managed process for supplier quality system

assessment, performance measurement and continuous

improvement

. Operated part machine

. Assembled parts

References Available Upon Request

Contact this candidate