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Human Resources Customer Service

Location:
Winston Salem, NC, 27107
Posted:
September 20, 2010

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Resume:

Kristopher Hudson

**** *********** **** **.

Phone: 336-***-****

Winston Salem, NC 27107

abkygb@r.postjobfree.com

____________________________________________________________________________

_______________________________

Professional Summary

Early-career Human Resources/Training professional with solid first

experience at a top Fortune 500 firm handling training, interviewing, and

relationship-building. Possess proven customer service skills and retail

sales experience; with strong, hands-on computer hardware/software

proficiencies.

Employment Experience

Owner - K Hudson Designs, Winston Salem, NC January 2010 to Current

(Temporary pursuit) Owner/operater of a web-based design service offering

concept-to-finished products to clients.

. See khudsondesigns.com

Operations Center Specialist - Dell Inc., Winston Salem, NC May 2006 to

January 2010

Trained with the Human Resources department: Interviewed close to 50

prospective employees using Targeted Selection. Trained new hires in

benefits and work processes. Certified over 100 employees in safety and

standard work procedures. Created and monitored multiple daily/monthly

reports using Excel, PowerPoint, Word, and a variety of proprietary

programs. Worked closely with all levels of management.

. Training

. Facilitated/formulated interviewing policy and techniques training

. Trained and actively participated in Kaizen projects

. Earned Six Sigma yellow belt certification

. Operations Center Specialist

. Coordinated operation of the Burn Rack Order Management System (BROMS) in

the manufacturing facility focusing on order completion, cycle time, and

expediting ship-to-commit risks

. Conducted safety checks for compliance with OSHA regulations

. Worked as a Team Lead in several areas of the facility

. Received Bronze and Silver Star awards for exceeding goals in

safety, quality, and productivity.

Assistant Manager - FYE, High Point, NC August 2005 to April 2006

Provided the best possible sales experience to customers. Interviewed and

hired seasonal work force.

. Helped create plans to improve productivity and sales.

Store Manager - Gamestop, Inc., Boone, NC April 2001 to July 2005

Maintained an excellent professional relationship with both associates

and customers, while performing opening and closing duties, screening

prospective employees, and maintaining bookkeeping accuracy.

. Managed two direct reports

. Responsible for the team's number of sales, IPT Percentage, and

reservation percentage

Computer Technician - PSO Computers, High Point, NC September 1999 to

November 2000

Built, repaired, and maintained personal computers for local companies

and individuals, including networking services.

. Installed and maintained internet connections for customers of Northstate

Communications

Kristopher Hudson

-Page 2 -

Skills

Computer Skills - Possess complete and thorough knowledge of modern and

vintage PC hardware. Software proficiencies include: Microsoft Windows

(95, 98, ME, NT, 2000, XP), Word, Excel, Power Point, Outlook, Frontpage,

Internet Explorer, Firefox, Opera, Kronos Payroll System, Flash,

Freehand, Adobe Photoshop, Adobe Pagemaker, Adobe Image Ready, Adobe

Indesign, Quark, PC Anywhere, Ad-Aware, AVG Antivirus.

Web Design - Experienced in design, set-up, implementation, and

maintenance of web sites. Experienced in HTML, PHP, and have used

various implementation systems, i.e. Joomla/Mambo and Word Press.

Community/Professional

Interests

Red Cross Certified - Certified in First Aid, Adult CPR, Shelter

Operations, Mass Care and Disaster Services.

Member of the Society for Human Resource Management

Education

BS in Business Administration (Concentration in Human Resources) -

Gardner-Webb University - Dec. 2009

References

Work and personal references available upon request



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