Customer Service Administrative Assistant

Annette Coraci

** **** **** ****** * Rush, NY ***43 * 585-***-**** * abkyfe@r.postjobfree.com

Objective I am seeking an individual contributor position within a

professional office setting where I can utilize my combined

education and experience.

Strengths I am a candidate who offers positive energy and has a

proven track record of success; solid experience in education,

customer service, sales, marketing and relationship building. I

am a resourceful, proactive problem solver who is effective at

balancing multiple priorities and a demanding workload with a

strong work ethic. I am an articulate communicator and

presenter. I have excellent relationship and teamwork skills. I

am very dedicated and passionate at providing superior results

and making a maximum contribution to company success and

customer satisfaction.

Education Cardinal Mooney High School Regents Diploma

Key Rush Henrietta H.S. - Rush, New York 2007- each school year

Experience

Paraprofessional

. Perform tasks within a classroom setting with responsibilities for

specialized or concentrated assistance for students within the Rush

Henrietta School District. (Short-term recovery room aide & Teacher's

Aide in ESL & Regents Algebra)

Starbucks- Henrietta, NY 2005-2008

Barista

. Provide a high degree of quality customer service while making

specialty coffee beverages to order

. Answer telephones

. Cash handling and balancing at the end of each shift

Continental Furniture- Rochester, NY 2004-2005

Administrative Assistant

. Strong client interaction & customer service

. Processed paperwork for the Accountant

. Answered a multi-lined telephone system

. Maintained a calendar/ delivery schedule

Media Play- Rochester, NY 1998-2004

Supervisor

. Responsible for the supervision and development for a group of

employees within my department

. Strong customer service skills exceeding expectations

. Ensured the displays were set up and maintained according to Corporate

standards

Computer Windows and Macintosh environments.

Word, Excel, PowerPoint, Access, and Outlook.

Converge customer management software.

Adobe Photoshop and HTML.

Community Heavily involved with school & scouting fundraisers

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