Sales Management

J. Scott Morris

**** ******** ****** ( Port Charlotte, FL 33981

941-***-**** ( abkycl@r.postjobfree.com ( http://www.linkedin.com/in/jscottmorris

Qualifications for Senior-Level Operations/Sales/Financial Services

Management

Profile

Decisive, results-driven professional with extensive experience in

delivering measurable results and generating multi-million dollar revenue

growth and profits through the execution of tactical plans/processes.

Adept at directing successful and rapid start-ups of various companies and

departments from conception and ensuring that they are fully operational

and effective. Expert at identifying and resolving problems with effective

strategies that focus on the bottom line. Skilled in energizing a

company's organizational infrastructure, policies, procedures, workflow,

products, services, sales, and marketing. Exercise excellent leadership

skills while building and leading teams that consistently reach assigned

objectives/goals. Additional areas of expertise include:

Sales/Sales Management Servicing/Asset P&L Management

Management

Operations Management Project Management Default/REO

Management

Credit Risk Management Multi-Channel Systems

Development Design/Installation

Strategic Planning Process Improvement Audit and QC

Management

Selected Highlights

o Spearheaded the development of a new wholesale division at Assurity

Financial Services, which closed $40M to $50M per month, in 26 states

o Managed the mortgage department for Colorado State Bank and Trust and

closed over $100M annually, accounting for 10% of the bank's bottom

line. Personally closed over $20M per year.

o Started the retail sales and operations division at Aurora Loan

Services, which exceeded 250 loan closings per month (approximately

$30M), within the first six months; implemented all marketing, sales

and operations functions in 45 days.

o At Mellon developed new, non-traditional sources of business,

including one of the first mortgage call centers in the country.

Managed efforts that led to over $1.5B in closings during a four-year

span. Earned customer service ratings of over 90%.

o At Mellon developed affinity relationships with the American Society

of Association Executives and RE/MAX International to secure

thousands of new mortgage customers.

o Recovered $17M in insured claims at Mellon Mortgage; reduced reserve

exposure through effective project management; lowered delinquencies

by 5% in a 90-day span.

o Effectively directed 175 Default Administration individuals while

creating the loan level and management level tracking and reporting

systems necessary to ensure proper pipeline movement.

o Headed a division that contributed 89% of the company's profits while

serving as Director at Van Schaack & Co.

o Led Van Shaack & Co. to the highest market share in Colorado for two

consecutive years; increased servicing portfolio by 25%; ranked in

the top 50 servicers nationwide.

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Career Track

Keller Williams Realty, TeamWorksFLA

Realtor Present

List and sell residential real estate. I am a designated Short Sale

Foreclosure Resource (SFR) and a Certified Distressed Property Expert

(CDPE). Our team lists and sells REO for several major commercial banks.

1st Reverse Mortgage USA, a Division of Cherry Creek Mortgage, Inc.

Account Executive Jan 2009 to Sep 2009

Manage the business to business relationships with commercial banks,

savings and loan, credit unions and other financial professionals for the

education of consumers on Reverse Mortgage loans. This involves the sale

and support of the companies lender network to originate and close reverse

mortgages for these institutions.

Assurity Financial Services LLC

Operations Manager 2006 to 2008

Directed all facets of business processes, financial analysis, credit risk

management and capacity planning for the organization's mortgage banking

operations, including processing, underwriting, closing, post closing,

quality control, secondary marketing, and inventory control. Initiated the

compliance, credit risk, and human resources departments (from inception).

Collaborated with legal and IT staff to resolve issues. Prepared company

for internal and external audits.

Colorado State Bank and Trust

Vice President / Mortgage Division Manager 1999 to 2006

Initiated the Mortgage Banking Division by managing all operations, retail

marketing, and sales. Funded and sold mortgage loans and personally

managed the relationships with the bank's high net worth customers.

Cultivated new business from Realtors and Builders that resulted in new

customers for the bank.

Aurora Loan Services Inc.

Vice President of Retail Sales and Operations 1998

Directed all retail sales, marketing, and operations for a mortgage banker

servicing 125,000 residential loans. Formed a national inbound and

outbound customer call center to provide refinance and purchase mortgage

loans to existing and potential customers.

Mellon Mortgage Company

Vice President 1989 to 1997

Oversaw the Residential Mortgage Alternative Delivery Channel. Built the

business channel as a centrally located sales, marketing, and operations

center, specializing in originating and closing loans. Designed and

implemented automated sales and operations fulfillment systems from

conception to completion. Managed all default operations for Mellon's

Houston Servicing Center, involving collections, foreclosures, and claims.

Utilized outsource service providers to improve efficiencies. Headed REO

projects. Managed the foreclosure of 3,200 loans and the recovery of $160M

in claims funds in 1989.

Van Schaack & Co.

Senior Vice President / Director Prior to 1988

Served as Senior Vice President and Director of residential and commercial

lending operations for the largest full service mortgage banking company in

Colorado. Oversaw functions related to asset management, residential and

commercial loan production, secondary marketing, systems analysis, and

underwriting.

Education

Regis University, Bachelor of Science in Business Administration

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