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Manager Human Resources

Location:
Cleveland, OH, 44125
Posted:
September 20, 2010

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Resume:

Objective: Proven Human Resources Professional seeking an opportunity to

join a team where my experience, dedication and interpersonal skills can

contribute to greater success.

**/** ** ******* *ationwide Insurance/Titan Insurance

Mayfield Hts., OH

05/07 to Present

HR Specialist-HR Support for IT, Finance, Legal & Compliance, Claims,

Agency Licensing, Operations and Sales.

. Provides operational and consultative support to one or more business

units / staff offices and brokers the services of center-led resources

on succession planning, training needs, employee relations issues,

organizational structure, performance management, compensation, and

relocation leading to the resolution of problems and delivery of

services in these areas.

. Actively supports assigned management staff on business issues.

Provides guidance and direction on workforce planning.

. Influences and coaches workforce to high performance to achieve and

exceed business objectives, and to successfully adapt to and manage

organizational and business changes.

. Partner with managers in developing appropriate tools and resources

for Associate Development.

. Acts as a coach to managers in providing direction for complex

employee relations issues.

. Conducts exit interviews, analyzes turnover trends, and makes

recommendations for improving retention and employee relations.

. Facilitates New Hire Orientation to all new associates and administers

appropriate paperwork.

. Ensures adherence to all federal, state and local regulations

governing the employment process.

. Represent company on task forces, councils, committees and project

assignments.

. Active participant in the IT Engagement Council, NAA, and Health &

Safety Team and created the Women's Networking Group for the Cleveland

location.

06/06 to 05/07

Recruiting Specialist/HR Specialist-Split time between Recruiting and HR

Generalist functions. See above and below.

11/05 to 06/06

Sr. IT Recruiter (Contract)

Recruit Information Technology Professionals

. Recruits for highly specialized positions, including an emphasis on

leadership positions at the manager and director level, through

participation in professional organizations and affiliations,

networking and cold calling.

. Recruited over 100 associates in the IT department in little over one

year.

. Creates recruiting pipeline of specialized candidates, including a

diverse pool, for their areas of recruiting.

. Identifies, establishes and represents Nationwide nationally through

membership in or close contact with professional and diversity

organizations, colleges, and associations.

. Coordinates recruiting process from sourcing to interviewing through

offer stage. Utilize the internal job database, CareerConnect, to

post job requisitions, track the interviews and process the offers.

. Develops and maintains relationships with internal and external

customers and business partners. Identifies business needs, service

requirements, key issues and recommends alternative solutions.

. Retrieved background, reference and drug screening information when

appropriate.

. Coordinate contract recruiting efforts through primary vendors

supplied by Nationwide.

06/05 to 11/05 JP Morgan Chase, Cleveland, OH (Contract)

Cleveland, OH

Corporate Recruiter

Recruit Mortgage and Financial Professionals throughout the United States.

. Staffing within the Servicing division with quality hires,

understanding the business needs and partnering with the Hiring

Manager and Human Resources to fully understand the staffing strategy

for the business

. Creatively source qualified candidates through direct sourcing, which

includes, cold calling and internet mining, job boards, employee

referrals, community involvement, job fairs and the internal candidate

database (Jobconnect).

. Identify, evaluate and present qualified candidates to the Hiring

Manager for review, while providing regular progress updates

throughout the process.

. Partner with the HR Business Partner to create offer based on current

labor market, extend and negotiate employment offers with candidates

by selling both the firm and the position.

. Complete pre-employment processes according the firms guidelines.

03/04 to 06/05 Murtech Consulting Seven Hills,

OH

Sr. IT Recruiter

Recruiting IT Professionals for consulting or direct placements.

. Work from job requirements supplied by Account Executives for various

clients in the Greater Cleveland and Akron, Ohio areas.

. Pre-screen potential employees with a personal or phone interview, and

select appropriate resumes for presentation to clients.

. Source qualified candidates by using targeted niche Internet websites,

diversity organizations, employee referrals, cold calling, and the

internal candidate database. (PCRecruiter)

. Negotiate salary or hourly wages, dependent upon hiring manager's

criteria.

03/98 to 03/04 Contract Professionals Solon,

OH

05\01 to 03/04

Sr. Technical Recruiter/Onsite Administrator

Analex Corporation is a sub-contractor to NASA Glenn Research Center

Recruitment and administration for Analex Corporation contractors and

direct placements.

. Successfully partnered with hiring managers in the DOD group, as well

as, other engineering departments, to fill critical engineering

requirements.

. Responsible for initiating personal and phone interviews between

hiring managers and candidates.

. Responsible for relocation of employees, travel for interviews, and

establishing relationships between candidates and potential real

estate agents.

. Negotiated salary or hourly wages, dependent upon hiring manager's

criteria.

03/98 to 03/04

Sr. Technical Recruiter/Account Executive

Recruited for Engineers and IT Professionals for contract, contract to

direct, and direct employment.

. Worked from job requirements supplied by Account Executives for

various clients in, but not limited to, the Greater Cleveland and

Akron, Ohio areas.

. Utilized the company database with over 90,000 resumes, as well as,

many search engines on the Internet, to identify and implement

techniques to attract and hire the best talent available.

. Sourced qualified candidates by using targeted niche Internet

websites, diversity organizations, employee referrals, and cold

calling.

. Pre-screened potential employees with a personal or phone interview,

and selected appropriate resumes for presentation to clients.

. Retrieved background, reference and drug screening information when

appropriate.

. Responsible for completing all hire, change and term forms for

candidates, as well as, administer policies and procedures, and

federal and state laws regarding employment practices.

. Maintained company web page, as well as, Careerbuilder, Monster,

Jobboards, Careerboard, and many other job boards where orders were

posted.

. Additional responsibilities included, but were not limited to, ad

placements, job posting, and direct sourcing efforts to include

college recruitment, job fairs and Internet Mining.

06/1988 to 06/2005 American Tavern & Eatery Solon,

OH

Manager/Bartendar/Server

. Responsible for the successful operation of the restaurant/bar.

Duties included supervising 10+ employees, hiring, training, P&L's,

and cost control, balancing cash register, scheduling of employees,

and customer satisfaction.

. Responsible for providing timely bar and alcohol service during bar

hours of operation. Assisted customer's with wine, alcohol, and menu

selections. Responsible for proper set-up and clean up of the bar.

Show a sense a fiscal responsibility in keeping mistakes and spills to

a minimum, maintaining a spill book/bar log, and assisting Manager

with inventory control book, and liquor orders.

. Responsible for set up and preparation of the dining room, providing

the highest standards of service to the customers, proper maintenance

of dining room and equipment, correct ringing of orders to insure

correct billing of customers, and breakdown/reset of dining rooms

after times of service.

Skills:

Microsoft Windows Interviewing Processes Cold Calling

Microsoft Excel Hiring Practices Associate

Relations

Microsoft Outlook Policies and Procedures Strategic

Planning

Lotus Notes Travel Arrangements Training and Development

Resumix/Research Labor Rate Negotiations Talent Assessment

PCRecruiter Internet Sourcing Engagement

Planning

Career Connect Training Performance

Management

PeopleSoft PeopleClick

Education:

1998. Malone College

Bachelors Degree in Business Management

1994. Columbus State Community College

Associates Degree in Interpreting/Transliterating Technology

(Sign Language)

1990. Cuyahoga Community College

Associates Degree in Arts/Sciences-Concentration in Spanish

. Member of the Society of Human Resource Management

. Volunteer for P.A.W.S. (Public Animal Welfare Society)

References available upon request



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