Customer Service Manager
Resume:
MICHAEL PRICE
Brown Deer, WI 53223
EMPLOYMENT HISTORY
Fine Artist / Graphic Designer / Illustrator 1991-Present
Indianapolis, IN
. Provide consultation graphic designs, typesetting and layout for pre-
press and book publication
. Direct advertisement projects for increased marketability.
. Produced line of greeting cards
. Creator of the "Brown Paper Bag Series" , an ongoing fine art collection
of collages including personal portraits upon request
(myspace.com/bpbseries)
. Special event projects, ie: Indiana Black Expo Youth Summit Apparel, the
Coca Cola Circle City Classic Souvenir Book, The Indianapolis Children's
Museum History of Hip Hop Exhibit and Central State University Homecoming
Ads
OfficeMax/Impress, Milwaukee, WI Present
Copy Center Associate
Responsibilities: Operating all responsibilities pertaining to the Impress
department including, copying, printing, desktop publishing
shipping/delivery, etc.
JPMorgan Chase Bank, NA, Indianapolis, IN 2009
Subpoena Analyst
Responsibilities: Complied to subpoena and summons requests for Grand Jury
cases while recording all related data. Spoke directly to clients by phone
and in person to ensure that all requests were met.
Accomplishments:
. Played an instrumental part in the Chase/Washington Mutual merger
. Acquired responsibility to comply for the third most Grand Jury cases
in the department
. Satisfactory performance rating for the spring quarter
Staples Office Superstore, Indianapolis, IN 2005-2008
Copy & Print Center Specialist
Responsibilities: Trained and supervised 10+ associates within the copy
center. Maintained a sufficient customer service environment.
Ordered/stocked supplies.
Accomplishments:
. Certified Copy and Print Center Expert
. Maintained steady sales to budget
. Acted as floor manager on duty for the entire store
The Employment Source Magazine, Indianapolis, IN 2002-2003
Graphic Designer
Responsibilities: Edited and produced want ads and magazine layouts
Accomplishments:
. Redesigned the original publication cover
. Made the transition from glossy magazine to newsprint format
. Expanded from 3 to 5 weekly magazines for select cities
CopyMax, Indianapolis, IN 1997 - 2002/2005
Desktop Publisher
Responsibilities: Produced desktop publishing, graphic design, typesetting,
and page layout. Trained CopyMax employees within Indiana, Kentucky and
Ohio. Maintained a sufficient customer service environment by phone and in
person.
Accomplishments:
. Originally launched the Desktop Publishing department in Indianapolis
. Earned 5 year pin
. Certified OfficeMax Guru
Bank One (Currently JP Morgan Chase Bank) 1992, 1993
Loan Officer
Responsibilities: Managed customer loan accounts for collections by phone
and/or letter contacts
Accomplishments: Aided top loan officials in collections for both years
SKILLS
. All Microsoft Applications
. Strong Phone, Written and Face to Face communication
. Mac and PC
EDUCATION
Central State University, Wilberforce, OH
B.A. Advertising Graphics (G.P.A. 3.29/4.0) June 1996
IUPUI - Continuing Studies, Indianapolis, IN 1996
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