Manager Sales
Resume:
Ja Zin Kiang
St. Augustine, Florida 32084
********@***.***
Objective: Seeking position.
Experience: GAMESTOP Grand Haven and Muskegon, Michigan.
Assistant Store Manager October 2007 to April 2010
Contact: Store Manager - Austin Crandell 616-***-**** and Lucas
Hakken 213-***-****.
Contributed to the company's success by increasing store sales year
after year, training and coaching associates, exercising loss prevention
guidelines through inventory control as well as ensure excellent
customer service and satisfaction. Guaranteed store was opened and
closed according to established guidelines and accounted for accurate
cash, bank deposits, and credit card transactions. Helped train our
team of associates with every aspect of their duties including point of
sale, merchandise lookup, cash handling, and excellent customer
service. Promoted key and unique programs GameStop provided to
our customers through trade-ins, subscriptions, and preorders of
upcoming titles. Ensured that every associate promoted those
beneficial programs to our customers consistently. Assisted the Store
Manager with completing daily tasks, reports, and merchandise
transfers. Cultivated an atmosphere of honesty, respect, hard work,
and pride in the work place. Was part of the team that made our store
top in our district.
PETCO Holland, Michigan
Team Leader March 2006 to October 2007
Contact: General Manager - Scott Williams 616-***-****
Assisted the General Manager by achieving company and store sales
goals. Guaranteed the store opened and closed on time and
according to established procedures. Helped train and develop store
personnel to excel in customer satisfaction and animal husbandry.
Ensured that the animals came first and were given top priority with
knowledgeable care and handling at all times. Often assumed
responsibility as the manager on duty and handled all situations with
professionalism and tact. Well rounded and knowledgeable in many
types of animals Petco offered such as dogs, cats, small animals,
birds, fish and reptiles.
ALL ABOUT FISH Pleasant Hill, California
Aquatics Manager April 2003 to October 2005
Contact: Store Owner and Supervisor - Wei Luo 925-***-****
Provided for the well being of thousands of live fish that had differing
specific requirements. Provided professional advice on instruction of
care for the many aquatic species and promoted how best to setup a
suitable long term habitat. Included suggestions on tank size, filter
type and size, water chemistry, heating, lighting and maintenance.
Ordered fish, dry goods, store supplies, determined pricing,
promotions, and point of sale accuracy.
Mimi & Co. Los Angeles, California
Sales Manager April 2002 to March 2003
Managed and trained the sales team to excel and meet sales goals for
a variety of products including cosmetics, hair accessories, handbags,
and fashionable novelties in both a wholesale and retail market. My
responsibilities also included marketing, sales, orders, and fulfillment.
Made frequent buying trips to vendors and cultivated close
relationships with them and established growth in sales on new lines of
cosmetics and ladies handbags and purses.
Apple Button Co., Inc. Los Angeles, California
Warehouse and Shipping Manager January 1994 to April 2002
Organized and meticulously controlled two warehouses in a highly
detail-oriented wholesale business consisting of an enormous array of
button designs and styles for clothing manufacturers. Each button may
have several different sizes, colors, and material such as plastic, wood,
shell, and metal that require a strict system to maintain organization.
Managed the loading and unloading of shipment, and supervised the
organizing, sorting, sampling, creating sample cards, picking detailed
orders accurately, counting by weight, packaging, delivering local
orders, and shipping nationwide using multiple shippers including UPS,
FedEx, USPS, and ground freight. Fulfillment of our client's orders and
requests through jobbers and manufacturers by telephone, fax and e-
mail.
ABC Global Marketing Los Angeles, California
Warehouse Manager June 1992 to December 1993
Organized and directed the warehouse of a wholesale distribution
company of men and women's hair accessories and specialized in
deliveries to local and across the border, Mexico, resale stores.
Supervised as many as 6 employees with coordinating loading and
unloading, organizing, sorting, picking, packaging, invoicing of product,
and delivery with vans to medium sized trucks.
Education
1994 California State University Los Angeles Los Angeles, California
1 Year International Marketing
1992 Rutgers University New Brunswick, New Jersey
2 Years Business Administration
1990 Montville Township High School Montville, New Jersey
High School Diploma
References: Austin Crandell, Store Manager.
GameStop #3944.
452 N. Beacon Blvd.
Grand Haven, MI 49417
Lucas Hakken, Store Manager.
GameStop # 5975.
3355 Henry Street
Muskegon, MI 49441
Scott Williams, General Manager.
Petco # 1931.
3424 West Shore Drive.
Holland, MI 49424
Tatao and Wei Luo, Owners.
All About Fish.
102 Second Avenue South.
Pleasant Hill, CA 94523
Bill Quintanilla, Co-Worker.
All About Fish.
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