Customer Service Administrative Assistant
Resume:
JULIE ELLINGTON *** Clark St.
Florissant, MO ****1
abky57@r.postjobfree.com
OBJECTIVE/ Receptionist Position
SUMMARY To secure a full time position in an innovative, growing company
where I can utilize and improve upon my customer service,
organizational and communication skills and further my overall
business knowledge.
EDUCATION Fontbonne University, St. Louis, MO
Bachelor of Science in Business Administration
Sociology Minor
Received Fontbonne University Transfer Scholarships.
EXPERIENCE US Bank, Florissant, MO
Researcher (May 10- present)Banker (Jan 09 - May 10 ) Teller (Dec
08 - Jan 09)
Researches account activity determining and correcting errors in a
timely manner.
Ability to detect and prevent fraud from affecting our customers.
Provided services in a multi-task financial environment with a goal
of sustaining successful customer relationships.
Helped Customers achieve financial goals by providing opportunities
for investment.
Worked with customers to meet quarterly sales and referral goals.
Hendel's Market, Florissant, MO
Waitress and Manager (Jun2004-Present)
Known for providing excellent customer service.
Received numerous Employee of the Month awards.
Lead trainer for new employees.
Internship (May-August 2007)
Managed 3 to 7 employees during various shifts.
Assisted with creating and implementing new advertizing and
marketing strategies.
Prepared employee payroll ensuring accuracy.
Coordination and establishment of employee schedules.
Responsible for purchasing activities and updating inventory
records.
Admissions Office, Fontbonne University, St. Louis, MO
Administrative Assistant ( Jan 2006 - Dec 2007)
Created marketing strategies to increase enrollment.
Provided assistance to office secretaries.
Nagles, Florissant, MO
Cashier (Jun 2001-May 2004)
Handled all forms of financial transactions and customer concerns.
Served as lead trainer for new employees.
ACTIVITIES/SKILLS Student Campus Ambassador
Spoke on student panels for incoming and transfer students.
Lead campus tours to prospective students.
Proficient in Microsoft Office applications and Lotus Notes.
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