Jenison, MI *****
Phone 616-***-****
Jillian M. Fifield
Education
Tri County High School: Howard City, MI Graduated 2002
Employment History
Business Strategy Inc August 2010 Present
944 52 St
nd
Supervisor: N/A
Database Administrator
Run report for electronic faxes
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Data entry of all electronic faxes
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Make statement eforms
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Process all statements received in the email form and import into correct file
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Grand Rapids, MI 49529
Edocs America Corporation April 2010 May 2010
6418 Normandy Lane Supervisor: Jim Canfield 608-***-****
Madison, WI 53719
Document Processor
Processed all inbound paper mail
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Scanned documents into electronic format
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Validated all records processed
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Posted patient transactions
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Farmers Insurance Group March 2007 August 2009
5600 Beech Tree Lane Supervisor: Brandon Debyle 616-***-****
Caledonia, MI 49316
Exception Processing Clerk (2008 2009)
Research for identification number for unidentified documents that are received in the cis
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department
Looked through various computer programs including: Mainframe, Content Manager and
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Compass
Trained new employees on equipment in department
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Answered phones and retrieved documents when needed
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Document Expeditor (2007 2008)
Processed inbound paper mail for conversion to electronic format
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Indexed inbound mail from scanning, faxes and emails
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Operated high speed and flatbed scanners
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Aim Health Care Services/Corporate Office December 2005 March 2007
1021 Windcross Court Supervisor: Tami Wilson (615) 503
1000
Franklin, TN 37067
Clerical Assistant/Medical Document Retriever (On the field position in MI)
Prepped documents for processing
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Answered phones, faxed, and emailed
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Retrieved medical documents in electronic and hard copy form
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Filed hard copy batches from scanning
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CS Manufacturing February 2003 May 2005
299 W Cherry St. Supervisor: Kenneth Griswold 616-***-****
Cedar Springs, MI 49319
Machine Operator
Trained new employees
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Inspected parts off three machines for defects
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Packed parts for shipping
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Skills
Verbal and Written Communication
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Organized, Dependable
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Technically proficient
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Multi functional
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Have experience using Mainframe, Compass, Lotus Notes, Outlook, Content Manager, Kofax,
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Client, Excel, Bsap, Onbase and Epic
Accomplishments
Achieved one promotion while working at Farmers Insurance Group
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Received certificate of completion for Medical Billing and Coding – 6 week course
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