Laura A. Sugg

**** ******* *****

Bartlett, TN **135

901-***-****

abky3m@r.postjobfree.com

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Dedicated IT professional with excellent data reporting, analysis,

accounting and business intelligence experience.

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Professional Summary:

. Created reports and provided system functionality to end users to

access data that was needed on a daily basis, reducing daily

dependency on independent contractor

. Streamlined table import process for price increases, providing sales

staff with current price increases in less than 8 hours, previously

price increases were taking up to 2 weeks

. Created an intranet site for employees, allowing easy access to

process documentation, to provide them with additional resources to

assist them in their daily work routines

. Perform Business Analysis and prepare supporting documentation

. Data Import/Export, Migration

. Automated the transfer of sales orders to invoices, saving the A/R

department 4 hours daily

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Technical Summary:

. Data reporting in SQL while gathering data from multiple systems

. ETL and DTS applications - SQL 2000 and SQL 2005

. Excellent technical and analytical skills with clear understanding of

design goals for ERP applications

. Designed and implemented role based security for ERP users,

controlling access of users to specific areas of the accounting

package

. Consulted with users to create process documentation, as well as

assisting with automation of any and all functions allowed by

technology

. Intermediate knowledge of: HTML, CSS, Perl

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Software and Environments:

. Dynamics (Great Plains) 6.0 - 10

. Crystal Reports

. Microsoft Office Suites (2003 & 2007)

. Visual Studio 2008

. Windows XP

. SQL Query 2000 & 2005

. Numara Track-IT! 8.0

. Backup Exec 12.5

. Active Directory

. ADP

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Education and Training:

. Southwest Tennessee Community College

- Seeking degree in Application Development and Programming

(GPA - 3.4)

. New Horizons Memphis

- Seeking MCTS - Business Intelligence and Maintenance

. CEU Classes: SQL query Level 1 and Level 2, Crystal Reports Level 1

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Laura A. Sugg (Continued)

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Experience:

. System Analyst - Power Equipment Company - Memphis, TN - 07/2009 -

05/2010

- Analyze and evaluate present and proposed business

procedures or problems to define data processing needs

- End user testing for upgrade and software modifications

- Interview workers, observe job performance and/or perform

the job in order to determine what information is processed

and how it is processed to assist in streamlining business

processes

- Trained users on PC operation and applications - Great

Plains and Microsoft Office

- Provided data queries to management and staff according to

request

- Network maintenance - Active Directory, data backups and

security

. Business Analyst - Kele, Inc. - Memphis, TN - 04/2007 - 11/2008

- Installed, monitored, and maintained Help Desk (Numara

Track-IT) software

- Configured, deployed, and thoroughly tested new Sales Tax

calculation software

- Developed user and system documentation for new processes

- Supported Accounting, Purchasing, and Payroll department on

Great Plains 7.5 & 9.0 software

- SQL table updates and queries as requested by departments

. Insurance Auditor - Millennium / Langer - 07/2005 - 04/2007

- Audit services for client's customers to determine payroll

and / or sales exposure to assist in determining policy

premiums for Work Comp and GL policies

- Collect data from payroll and general ledger accounts, and

validated back to tax records

- Functional knowledge of NCCI Workers Compensation and ISO

General Liability rules, manuals and industry practices

. Office Manager / Field Supervisor / Auditor - Overland Solutions -

Memphis, TN - 10/2001 - 07/2005

- Hire and train office staff

- A/P, A/R, Payroll, IT Support for field staff

- Managed office staff and 15 field auditors

- Assisted with manpower analysis and budget reports for

management

. Assistant Payroll Manager - GateGourmet - Memphis, TN - 09/2000 -

04/2001

- Supervised eight payroll specialist who were responsible

for a 11,000 employee payroll

- Created Excel spreadsheets to assist specialist and saving

them processing time for calculations

- Monthly G/L reconciliations and journal entries

- Quarterly 941's, State taxes and year end 940's and W2

processing

- Garnishment and child support processing

. Payroll Supervisor - EUSA Management - Memphis, TN - 04/1999 - 04/2001

- Multi -state payroll for 12 locations

- Back-up for A/R and A/P

- Journal Entries

- Taxes

. Payroll Supervisor - D. Canale - Memphis, TN - 06/1993 - 04/1999

- Weekly and Semi monthly payroll and bonus processing

- Section 125 plan administration as well as 401k benefits

- Bank reconciliation

- Drug test administration and monitoring

- Accounting period closes - work papers, accruals and

journal entries

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Additional Qualifications:

. Project Management : Team Building & Leadership

. Excellent oral and written communication skills

. Proven ability to reach goals

. Strong organizational, problem solving and analytical skills

. Application process documentation

. Accounting background

. Excel - Pivot Tables, VLOOKUP, Charts

. Excellent customer service skills

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Outstanding professional and personal references, available upon request.

Contact this candidate