Danielle M. Knight
Toledo, OH 43615
419-***-**** *********@***.***
Degreed Engineering Professional with excellent organizational, office and
information management abilities. Recognized for creating positive and
productive work environments. Highly motivated individual who makes things
happen, is willing to help others, and is ready to take on new challenges.
* Cost reduction experience * Daily/monthly reporting
Professional Experience
* Time study knowledge * BasicMOST training
United Collection Bureau, Inc Toledo, OH 2008 - Present
Provides debt collection and accounts receivable management services to
creditors and services the national marketplace of Healthcare, Financial
Services, Utility, Communications, and Government creditors.
Payment Processing Team Lead
0. Responsible for distribution of daily work for 8 employees.
1. Responsible for balancing the day & the month after work is posted.
2. Maintain spreadsheets for tracking of client reports, attorney postings,
& balancing of information posted into our CUBS system.
3. Access various websites to retrieve necessary data to complete reports
for our Skipjack (credit cards), EFT (electronic funds), & Transfers to
various accounts thru PNC Bank.
4. Responsible for creating/updating posting procedures.
5. Responsible for training of employees - new & current
6. Responsible for researching & correcting posting issues.
Manitowoc Beverage Systems, Inc Holland, OH 2006 - 2008
Leading distributor of beverage dispensing systems, installation components
and replacement parts with $65 million in sales, primarily to Pepsi-Cola.
Administrative Assistant
7. Responsible for distribution of the following reports - daily warehouse,
weekly equipment availability, monthly sales, & quarterly minority spend.
8. Developed system to save the company money on office and general
supplies.
9. Computed and reported hours for ten employees.
SLS Electric Perrysburg, OH
2006
Electrical apparatus service shop that provides repair and rewind services
of AC/DC motors, transformers, specialty coils.
Office Manager/Sales Engineer
10. Invoiced customers and received payments.
11. Maintained spreadsheets showing current/past work orders.
12. Contacted various companies to obtain quotes on new/used equipment.
13. Researched various manufacturers to locate equipment.
14. Acquired new business leads.
Glasstech, Inc. Perrysburg, OH
2004 - 2005
World's leading manufacturer of glass bending and tempering technology for
the automotive and architectural markets.
Cost Analyst
15. Entered budgets and work orders for furnaces and retrofits into the
Data General System.
16. Created new tool numbers.
17. Produced monthly reviews of budgets for furnaces, retrofits, and tools
- budget vs. actual.
18. Maintained various monthly reports for furnaces, retrofits, and tools.
Alcoa, Inc. Northwood, OH
2004
World's leading producer and manager of primary aluminum, fabricated
aluminum and alumina facilities.
Business Analyst
19. Prepared company research for quoting of new business opportunities.
20. Analyzed the financial data from the cost model used for quoting.
Calphalon Corporation Perrysburg, OH 2002 -
2003
Manufacturer of kitchenware.
Senior Research Associate
21. Created Bills of Material and Routings in the ASI system.
22. Processed Engineering Change Requests.
23. Coordinated packaging development.
24. Researched various blueprints and the preparation of bid packages.
25. Developed procedures for the retention of old blueprints.
Lamson & Sessions Bowling Green, OH 1998 -
2001
Leading producer of thermoplastic enclosures, fittings, conduit and pipe,
and wiring devices for the electrical, telecommunications, consumer, power
and waste water markets.
Industrial Engineer
26. Created Bills of Material and Routings in the SAP system.
27. Updated and ran reports for machine standards of all parts
manufactured in the plant.
28. Created, analyzed, changed, and verified Labor Standards using MOST.
29. Trained as a BasicMOST operator through H.B. Maynard.
30. Created a Mold Change Over procedure for all Lead Technicians.
31. Handled daily charting of times for mold change overs.
32. Provided assistance to other plants.
33. Member of New Idea, Quality Council, Safety, and Quick Mold Change
teams.
34. Assigned as the Quality Management Representative for the plant.
IET, Inc. Toledo, OH
1998
A full service industrial and manufacturing engineering firm.
Industrial Engineer
35. Analyzed workstations by performing detailed time studies and work
sampling.
36. Performed predetermined time studies and delay studies to assist in
setting standards.
Education
Bachelor of Engineering/Industrial & Systems Engineering
Youngstown State University - Youngstown, OH
Awards Received
Outstanding Junior, Woman of the Year
Youngstown State University - Youngstown, OH
Computer Skills
MicroSoft Office Suite - Word, Excel, Access, Power Point
Quickbooks, DataBase, BasicMost
SAP, ASI, Oracle, Discoverer