JUDY L. RYPCZYNSKI

Cell: 559-***-****

abkxxz@r.postjobfree.com Home: (559)

***-****

QUALIFICATIONS

. Outstanding organizational, multitasking and problem solving skills

. Attention to detail and see project through to finish

. Demonstrate excellent interpersonal and communication skills

. Resolved technical problems by identifying and troubleshooting them

. Knowledgeable of remote access for client workstation support

PROFESSIONAL EXPERIENCE

DEPARTMENT of VETERAN AFFAIRS, Fresno, CA Aug 12 -

27, 2010

Document Preparation/Scanner Technician

Contract job through Aerotek Professional Services

. Performed document preparation and scanning of medical records into

database

KAWEAH DELTA HOSPITAL, Visalia, CA

Mar 15 - 19, 2010

Contract job through Adecco Engineering & Technical

Field Service Technician

. Perform preventative maintenance to CareFusion Alaris Products

VAN BEURDEN INSURANCE SERVICES, INC., Kingsburg, CA Jun

2000 - Oct 2009

Technical Support II

. Resolved user desktop issues quickly and to user's satisfaction for

75+ users

. Configured & installed all new Dell workstations, HP and Lexmark

printers

. Expedited new workstations so users could just un-box, plug-in and

start working immediately

. Maintain computer inventory, IT documentation; Help Desk log

MCMILLAN CONSULTING, Fresno, CA Oct 1999 -

Jun 2000

Consultant

. Provided windows desktop support for clients with Microsoft NT and

Netware environments

. Document client's site using Word, Excel and Visio

CALFARM INSURANCE COMPANY, Fresno, CA Jun 1993 -

Sep 1999

Network Specialist II

. Provided windows desktop support for multiple office locations (5),

approximately 700 users

. Coordinated Netware v3.x network installation consisting of 50 users,

2 servers and printers

. Performed RAM and CPU upgrades in 100 computers with minimal downtime

for users

TECHNICAL KNOWLEDGE

. Netware; Windows 9x/NT/2000/XP Pro/Vista/Windows 7; VMWare Workstation

5.x, 6.x

. Microsoft Office 2003 (Word, Excel, Powerpoint, Outlook); Quickbase

. Norton Ghost and Anti-Virus; BackupExec; Acronis

CERTIFICATIONS and EDUCATION

A+ Certified Service Technician

MCSE (NT)

NOVELL CNE

Fresno City College, 6 units (general education, technical)

College of the Sequoias, 24 units (general education, technical)

Contact this candidate