Customer Service Sales
Resume:
Erin Kitz
Miller Place, NY 11764
abkxwt@r.postjobfree.com
CONTRACTS ADMINISTRATION PROFESSIONAL
Highly competent contracts administrator with extensive experience
administering multi-million-dollar contacts for major projects in the
health and computer software field. Expertise includes managing pre-award
contract management with an emphasis on prequalification and bid
evaluation, request for quotations, negotiating, drafting and placement of
contract award. Other areas of contract experience include post-award
contract management and administration, progress measurements and
correspondence management for contractual correctness. Ensure all
contractual issues of scope, cost and on time delivery and fulfillment of
services from point of project inception to completion.
PROFESSIONAL EXPERIENCE
ROCK SHORE CAR CARE CENTER, Rocky Point, NY
9/2009 - Present
Office Manager
. Reconcile vendor bills for auto parts.
. Process vendor invoices & employee payroll.
. Use on-line ordering system to maintain inventory and special order parts
for customers.
. Schedule customer appointments.
. Answer and direct customer inquiries.
SUFFOLK COUNTY DEPARTMENT OF HEALTH SERVICES, Hauppauge, NY
8/2002 - 9/2009
Health Program Analyst
. Worked closely with the Contracts Unit, Expenditures, Legal and vendors
to execute contracts.
. Facilitated completion of the Living Wage Law, Public Disclosure, Union
Organizing, Insurance, and Certificate of Incorporation & Contract
documents with vendors.
. Worked with appropriate department to resolve contractual and budgetary
issues and escalated unresolved issues as appropriate.
. Procured services such as: Electronic Medical Records, Portable
Sonography, Dental Lab, Radiology, and OB/GYN.
. Managed budgets upwards of $1 million for Medical Personnel.
. Trained co-workers in Microsoft Office Suite.
. Processed Invoices accompanied by HCFA 1500's.
. Calculated Medicaid & Medicare Rates.
. Reported Grant services usage and projected usage to New York State
funded contracts to ensure that the Contractor was meeting Grant goals
and guidelines.
. Scanned all contracts and compliance paperwork for electronic
distribution.
COMPUTER ASSOCIATES INTERNATIONAL, Islandia, NY
4/2000 - 7/2002
Contract Administrator
. Worked closely with Global Sales Operations, Legal, and the Sales Force
to execute contracts and ensure compliance with company standards to
achieve quarterly goals.
. Researched & reviewed software sales contracts.
. Supported sales team by reviewing internal paperwork and contracts for
company compliance.
. Prepared manuals for training programs.
. Mentored new hires to ensure successful on boarding.
. Implemented & developed training programs for new hires in Microsoft
Suite.
. Verified vendor information according to certificates of incorporation.
. Worked with vendors to ensure compliance in all steps of contracts
process and requested revisions as appropriate.
WILD BY NATURE MARKET, East Setauket, NY
10/1996 - 4/2000
Bookkeeper
. Performed all bookkeeping and accounts payable functions.
. Reconcile master sheet submitted to corporate headquarters on a weekly
basis.
. Directed front-end operations by supervising cashiers and flow of
customers.
. Oversaw the servicing of over 1,000 customers daily.
. Trained and supervised cashiers, front end personnel, customer service,
and bookkeepers.
. Handled payroll responsibilities for over 100 employees.
EDUCATION AND AFFILIATIONS
STATE UNIVERSITY OF NEW YORK AT STONY BROOK, Stony Brook, NY
Bachelor of Arts Degree - Multidisciplinary Studies (Concentration in
Business)
SUFFOLK COUNTY COMMUNITY COLLEGE, Selden, NY
Associate of Arts Degree - Liberal Arts (Dean's List)
Proficient in Microsoft Office Suite
Member of AAHPERD (Alliance for Health, Physical Education, Recreation and
Dance)
Member of Long Island Ladies Soccer League, Division 1, player
Member of USSSA (United States Specialty Sports Association), player
Volunteer for Philadelphia Livestrong & National MS Society (Gold Member)
Nationally accredited and Certified Phlebotomy Technician, (CPT)
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