Engineer Management

MICHAEL C. CHADWICK

**** ***** *** **** . ********, Georgia 31811

Home - 706-***-****. Cell - 706-***-**** . *********@******.***

DIRECTOR: Networking/Infrastructure, Information Technology

Accomplished strategic planner and highly respected leader with 20 plus

years experience impacting profitability through establishment and

execution of systems integration and architectural design. Elevate

organizational productivity, efficiency, and technical infrastructures

through development, implementation, and management of advanced systems,

platforms, data communications, and technical units. Efficiently reduce

operational expenditures through careful selection of competing technical

solutions. Communicate clearly, concisely, and effectively with other

departments and management to provide technical advice, resolve problems,

and expedite work.

Infrastructure Design & Implementation . International Networking . Systems

Integration

IP Networking: Routing, Switching . Security: Firewalls, Anti-Virus, Anti-

Spam, Web Filtering

Real Time Data . Relational Database . Remote Systems Access . Project

Management

Sarbanes Oxley . Budget Planning & Administration . Problem Solving . Team

Building

Systems Acquisition . Emerging Technologies . Rapid Application Development

(RAD)

Cost Containment . IT Procurement . Vendor Relations . Contract

Negotiations

Technology: Integration, Licensing, Needs Assessment, Rightsizing

Vendor Partnerships . Voice Communications

PROFESSIONAL EXPERIENCE

ANGELICA CORPORATION, Alpharetta, Georgia . August 2007 - Present

National provider of uniforms, textile rentals, and laundry management

services for the health care industry. Revenues total approximately $580M.

Director, Information Technology Infrastructure

Ensure alignment of technology infrastructure with current and long-term

enterprise objectives. Oversee infrastructure functions including data and

voice networking for operations in 32 locations, data center design and

management, server management, vendor relationships, messaging systems,

mobile computing platforms, and network security and controls. Provide end

user support in a 24/7 environment.

Manage annual operating and capital budgets of $3.0M+. Train, manage, and

motivate a staff of up to 7 direct reports and various outsourced

resources. Report to CIO.

Financial Successes:

. Reduced equipment maintenance costs by over $100K in the first month of

employment.

. Slashed annual data telecommunication costs by $120K+ while simplifying

and standardizing contracts to provide more leverage in future

negotiations. Eliminated another annual 40K by eliminating unnecessary

services.

. Consolidated installed server base from 80 to 45 servers by normalizing

setup and consolidating functions eliminating immediate upgrade costs of

over $60K and Data Center costs of over $200K. Begin implementation of

virtual servers where technically and operationally feasible.

. Reduced annual travel expenses for outsourced wiring contractor by $40K

by lining up local wiring providers in each market.

MICHAEL C. CHADWICK . Page Two . *********@******.***

Continued . . .

Operational Achievements:

. Reduced weekly invoicing time from 3 hours per Service Center and a

staggered schedule that resulted in a full day of invoicing to less than

30 minutes for all Service Centers concurrently. Accomplished by

replacing a slow network attached storage device with a faster storage

area network and improved server configurations.

. Reduced downtime for the primary business application from approximately

3 hours per week to less than 10 minutes per month. Accomplished by

correcting application server and software configurations and

standardizing setups across servers.

. Improved Help Desk response time and dramatically improved internal

customer satisfaction survey scores by documenting common issues and the

proper procedures to correct.

. Replaced hub and spoke wide area network design with a fully meshed MPLS

backbone which resulted in better performance and eliminated single point

of failure for many services.

GALEY & LORD, LLC, Columbus, Georgia . 1989- July 2007 (Swift Denim)

International manufacturer and distributor of woven cotton and cotton

blended apparel fabrics. World's largest denim manufacturer. Revenues

total approximately $500M.

Director, Network Services (2005-2007);

Manager of Network Services (1995-2005); Network Engineer (1992-1995);

Senior PC Support Specialist (1990-1992); Micro Programmer Analyst (1989-

1990)

Oversee all IT infrastructure functions including data and voice networking

for global operations in North America and Asia, data center design and

management, server management, vendor relationships, messaging systems,

mobile computing platforms, and network security and controls. Provide end

user support in a 24/7 environment.

Manage annual operating and capital budgets of $2.5M+. Equip, manage, and

motivate a staff of up to 10 direct reports at multiple international

locations. Reported to VP of Information Technology.

Financial Successes:

. Drastically reduced remote access charges from $4K per month to $75 per

month by contracting with an international ISP while at the same time,

increasing mobile work force by 400%.

. Slashed annual telecommunication costs from $750K+ to $180K with the

implementation of a managed MPLS backbone solution.

. Minimized substantial upgrade costs from $120K to only $28K through the

utilization of a virtual server environment.

. Eliminated $50K in wiring costs and enabled equipment to be moved by

implementing a wireless network in the company's manufacturing

environment.

Operational Achievements:

. Facilitated greater productivity of management, sales associates, and

manufacturing processes by initiating the implementation of a cutting-

edge Mobile IP/MPLS Network.

. Spearheaded seamless consolidation of 2 corporate networks with

completely different standards into a single network using existing

equipment.

CAREER NOTE: Served as Junior Industrial Engineer, Industrial Engineer

Trainee, and Mechanical Engineering Technician for Dexter Lock in Auburn,

Alabama from 1984-1989.

MICHAEL C. CHADWICK . Page Three . *********@******.***

Continued . . .

EDUCATION

Bachelor of Science Degree in Business Administration - Information Systems

Troy University, Phenix City, Alabama

Associate of Applied Science Degree in Electro-Mechanical Engineering

Columbus Technical Institute, Columbus, Georgia

TECHNICAL PROFICIENCIES

Systems Windows Server NT/2000/2003, OS/400, Novell, Linux, Cisco IOS,

VMWare

Hardware Cisco routers-switches-wireless access points, 3COM-HP-Extreme

switches, Nortel Meridian/BCM, Avaya IP Office/Merlin, Cisco PIX

firewall/ASA security appliance, SteelGate firewall,

Nortel/Cisco/Caymas VPN appliance, Adtran CSU/DSU's, Eastern

Research MUX, IBM-Compaq-HP-Dell Intel based servers,

AS/400-iSeries, Blackberry, Treo, various Symbol handheld devices,

Network General Sniffer, Fluke Ethernet Analyzer, PictureTel

Software MS Office (various), Lotus Domino/Notes (various), Exchange

5.5/2003/2010, Outlook (various), Visio, Sniffer, RIM BES, MS

ActiveSync, Surfcontrol, Trend Micro/McAfee anti-virus, ISS IDS,

Network Observer, Minitab, Showcase Strategy, Sharepoint, Oracle

Financials, JD Edwards Financials

Databases MS SQL, IBM DB2, Oracle, Access

Networking MPLS, DNS, DHCP, WINS, IPSEC/PPTP, RAS, SMTP, SNMP, TCPIP, Frame

Relay, VPN, IPX-SPX, X.25

Languages C, C++, Java, HTML, Javascript, Visual Basic, Winbatch

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