Mark Pierson
**** ******* ***** ***** ( Riverside, CA 92505 ( 951-***-**** (
abkxsf@r.postjobfree.com http://www.linkedin.com/in/markpierson
Global Supply Chain Executive
SENIOR-LEVEL SUPPLY CHAIN STRATEGIST with a 15+-year track record of
driving organizational performance through the strategic alignment and
execution of key process indicators that achieve revenue, cost,
productivity, and delivery goals. Proven expertise in leveraging knowledge
and understanding of Lean Six Sigma methodologies to redesign supply chain
processes vital to cost reduction and bottom-line profit improvement.
Highly disciplined and resourceful team leader with the exceptional
capacity to multitask in a fast-paced environment, manage competing
priorities with ease while achieving organizational and customer
objectives. Exceptional communication skills with the ability to work with
diverse groups while inspiring confidence at all levels. Key strengths in:
Supply Chain Optimization ( Lean Six Sigma ( Strategic Business &
Operational Planning ( RFID/EPC
Organizational Change Management ( Global Sourcing ( P&L Accountability (
Vendor Negotiations
3rd Party Operator Management ( Vendor Negotiations ( Distribution Center
Startups/Turnarounds
Cost Control ( Compliance ( Environmental Sustainability ( Team Building
Career Highlights
. Analyzed current operations to develop and implement a one-year
transition plan targeted at optimizing 3PL and internal fulfillment
operations, projected to provide a savings of $14.3 million over the
next five years.
. Reduced transportation costs by $9 million (45%) with the introduction
and management of a process to track and reduce expedited inbound and
outbound freight expenses.
. Increased employee retention by 68% while decreasing the accident rate
by 59% with the development of an in-house driver training and
retention program and a new-hire training program targeted at
improving employee morale and performance.
. Implemented an Environmental Sustainability (Green Initiatives)
process that redesigned retail displays reducing corrugate usage by
48%, reduced airfreight shipments by 44%, while eliminating more than
one million tons of greenhouse gases.
Professional Experience
Master Black belt / project management 2010-Present
T.E.A.M. Logistics Consulting, Riverside, CA
T.E.A.M. Logistics is a private network of supply chain, logistics,
organization development, and project management professionals who utilize
Six Sigma principles to partner with companies to conceptualize and
implement process and organizational changes that focuses on the company's
motto of Together Everyone Achieves More.
Primary Project Manager and participate on projects requiring customer-
based Organization Development or Logistics expertise and significant
contacts in the 3PL and Warehousing and Distribution industry.
. Developed and support an Access-based Business Intelligence database
that tracks customer support issues and resolutions, orders and
fulfillment, route delivery statistics, and customer-specific OS&D for
an Exel Logistics subsidiary.
. Managed a Customer Service Improvement Project that analyzed delivery
driver performance and developed a program that created a sense of
partnership for the customer receiving teams and the drivers of
Cardinal Logistics.
vice president of operations 2010-2010
Incase Design Inc., Irwindale, CA
Founded in 1997, Incase creates products to protect the technology that is
essential to our lives. Incase products promote design simplicity while
offering intuitive functionality and increased mobility for an enhanced
user experience.
Recruited to redesign and lead supply chain and fulfillment operations to
support market expansion initiatives through direct oversight and
responsibility of planning, procurement, logistics, and fulfillment teams.
Developed and implemented a material procurement process to effectively
streamline production schedules. Transitioned Excel-based fulfillment
planning process to an Access-based cooperative in preparation for
integration into a new ERP system.
. Implemented continuous RFP process for global shipments to determine
new distribution hubs based on secondary manufacturers.
. Introduced display-based distribution model for Best Buy to highlight
the brand in a retail environment, optimizing distribution and sales.
. Developed NetSuite-based dashboarding to promote the daily
communication of inventory, activities, and expenses to the Management
team.
. Improved fulfillment-planning manageability by collaborating with
Apple APAC to implement EDI transaction capability.
director of supply chain logistIcs & program management 2006-2010
Paramount Pictures, Hollywood, CA
Paramount Pictures Corporation, a subsidiary of Viacom, Inc., engages in
the production and distribution of motion pictures. It also engages in the
distribution of home entertainment products, as well as in the production
of programs for television broadcast and syndication.
Provided the leadership and guidance vital to the seamless execution of
Supply Chain Production, Distribution, and Logistics Management operations.
Performed in the role of Director in the Program Management Office (PMO)
for the Home Entertainment Division. Led PMO project teams on major supply
chain strategic and transformational initiatives using Lean Six Sigma-based
processes. Cultivated global sourcing connections and relationships to
support domestic and international production requirements. Managed
contract negotiations and business relationships with 3PL fulfillment
house.
. Implemented a continuous raw material lane segment bid process
resulting in an 11% savings over 2006 costs.
. Created and managed an annual distribution forecast, maintaining an
accuracy rate within 3% in the tracking of an average 8,700 SKUs and
207 million retail units per year.
. Achieved an estimated annual freight savings of $2.46 million with the
distribution supply transition from Deluxe to Technicolor.
. Successfully managed the acquisition and integration of DreamWorks
products, effectively doubling finished goods inventory within a four-
week period.
. Coordinated the interdepartmental timeline for the creation,
manufacturing, and distribution of Q4 Home Entertainment mega-
releases.
. Chair of EPC Global's Media and Entertainment Taskforce (Customer-
driven RFID Implementation).
. Chair of DEG's Logistics and Distribution Taskforce.
. Administrator of BW legacy system; coordinator for the Home
Entertainment Division's HEDWay integration including the SAP
integration with Cognos and Teradata-based reporting system.
regional logistics operations manager 2002-2006
7-Eleven, Inc., Dallas, TX
7-Eleven, Inc. is the world's largest convenience retail chain. Based in
Dallas, Texas, the company operates, franchises or licenses more than 7,600
7-Eleven stores in North America.
Oversight and responsibility for the development and management of third-
party logistics operations required to support the West Coast Fresh Food
Daily Delivery Network that supports franchise and corporate store
locations.
. Developed Engineered Work Standards to be used in transitioning from a
Cost-plus to a Fixed and Variable budget for each of the 3PL partners.
. Managed three third-party logistics providers controlling eight
Combined Distribution Centers (CDC) servicing 1,640 retail stores,
successfully increasing CDC volume by 27.5%, retail sales by 21.1%
with only a 2.5% increase in cost.
. Instrumental in leading the divisions to achieve 600,000 deliveries
per year with an average record of 99.54% on-time and 98.4% in-stock.
transportation manager 2000-2002
McLane Company, Southern CA, San Bernardino, CA
McLane Southern California operates as a distribution center for McLane
Company, Inc.
Led the implementation of a major operational change strategy for a 120-
person transportation and distribution services team, transforming a
division with a 12-year net operating loss into a profitable business unit
exceeding goals for operating income and return on net assets. Effectively
controlled and managed expenses credited with generating a positive P&L
while increasing revenue by $350 million.
. Reduced transportation expenses by 17% to assist in a division-wide
transformation from break-even to $6M net operating profit within 2
years.
. Reformed dispatch procedures that increased equipment utilization by
26% and driver utilization by 19%.
. Restructured and implemented more effective loss control and security
measures that generated an estimated shrinkage reduction of $1.2
million.
senior organization development specialist 1996-2000
McLane Company, Inc., Temple, TX
McLane is a highly successful $30 billion supply chain services company,
providing grocery and foodservice supply chain solutions for thousands of
convenience stores, mass merchants, drug stores and military locations, as
well as thousands of chain restaurants throughout the United States.
Project lead for the startup of two domestic and three international
divisions, developing standard operating processes for the execution of the
day-to-day warehouse operations. Executive coach and mentor to company
leaders in a total of 19 international and nationwide divisions.
. Increased company-wide 90-day retention rate by 65% and the one-year
retention rate by 32% with the design and implementation of a
successful new hire orientation program.
. Spearheaded the ISO 9001 certification initiatives in both domestic
and international locations.
Education and Professional Development
Midwestern state University, Wichita Falls, TX
Post Graduate (MA) studies: International Business & Psychology
Baylor University, Waco, TX
Bachelor of Arts, History & International Relations
Professional Development
Lean Six Sigma Master Black Belt ( MOST Certification ( StandardsPro
Certification ( H.A.C.C.P. Inspector
Voice Logistics System Administrator ( XATA Traffic Routing ( Situational
Leadership Facilitator
Zenger-Miller Facilitator ( Birkman International Interpretor ( Senior
Officer College Participant
Franklin-Covey "What Matters Most" Facilitation ( McLane Company Logistics
Management Program