Insurance Assistant

Lunette Peele

443-***-**** abkxnu@r.postjobfree.com

Summary of Qualifications

Finance Services Professional with experience in Insurance Processing, Document Review, Loan Servicing,

and Staffing with demonstrated competencies in the areas of compliance, processing, and analysis seeking

opportunity to transfer skills into the Healthcare Administration. Recognized for strong attention to detail,

ability to work well with customers and others, thoroughness and reliability in processing and maintaining

important time-sensitive documentation and personal integrity.

Healthcare Experience

1 Nursing Staffing and Recruitment

2 Record Management

3 Credential Verifications

4 Medical Terminology

5 Hospice Bereavement Counseling

6 Pediatric Child Life Assistant

7 Medical Claims

Education

B.S - Healthcare Administration, Ashford University, Baltimore, Maryland Graduation: 2012

Professional Work Experience

Chevy Chase Bank a Division of Capital One, Laurel, MD

Insurance Processor 2009-2010

Monitor the insurance outsource company for accuracy when processing hazard, windstorm, condo insurance

policy information.

• Contact insurance companies, and agents for property insurance renewals.

• Input property insurance information into computer system accurately.

• Work task received from the Loss Mitigation and Foreclosure Department to cancel the property

insurance.

• Audit the weekly and monthly non escrow property insurance missing items report for updated

insurance Information.

Nursefinders, Inc., Towson, MD

Staffing Coordinator 2001-2009

Managed general operations in the absence of executive leadership. Identified qualified RN’s, LPN’s, and

NA’s to staff hospitals and nursing homes across Maryland, Delaware, and Washington, D.C.

• Performed outreach to determine facility staffing needs.

• Executed system updated process daily to keep system records current.

• Updated computer system with nursing staff availability and facility nursing needs.

• Updated nursing records to ensure credential are current.

• Maintained communication with nursing staff and facility management to address facility

1 inquires and problems.

Lunette Peele 443-***-**** page 2

Fieldstone Mortgage Company, Columbia, MD

Senior Collateral/Final Document Review Specialist 2001-2007

Reviewed collateral files daily for delivery to warehouse facilities, and maintained the integrity of the

FOWMS database: Performed case management activities, and problem solutions.

• Reviewed collateral documentation on closed loans for completeness and accuracy, to ensure that the

loan documentation met company policy, investor requirements, and State Law Summary

Guidelines.

• Assisted Manger with monitoring timely delivery of full files from the branch offices to the

corporate office.

• Corrected minor errors on documents affiliated with the Note using the correction agreement/POA

• Cleared fatal exceptions for the Security Sales for the Warehouse Bank on a very stringent deadline.

• Updated inventory control database system with corrections made on the original Note.

Eastern Savings Bank, Hunt Valley, MD 1998-2000

REO Servicing Representative

Audited and input insurance and tax lines for new loans into the Miser system to pay real estate

property taxes on Reo loans.

• Paid insurance and tax bill on Reo loans from escrow account to avoid penalties

• Monitored insurance and tax reports for any delinquencies and overpayments.

• Contacted Insurance companies and property tax offices for bill not received to be paid.

• Processed refunds from property tax office for overpayment of tax bills paid on REO loans.

Additional Relevant Experience

Mount Washington Pediatric Hospital, Baltimore, MD

Pediatric Child Life Assistant (Volunteer) 1996-1998

1 Responsible for helping sick infants and toddlers reach goals set by the counselor.

2 Responsible for documenting progress reached by infants and toddlers.

Parents Anonymous, Baltimore, MD

Mentor (Volunteer) 1996-1998

1 Responsible for helping young mothers or soon to be mothers learn parenting skills.

2 Responsible for helping young mothers with setting goals and education.

3 Responsible for completing progress reports on accomplishment achieved.

4

Technical Skills

Microsoft Word

Microsoft Outlook

Microsoft Excel

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