Customer Service Sales

T iffany Thumann

***** *****’s Creek Road, Blue Grass, Iowa 52726

563-***-**** ***.********@*****.***

E DUCATION

August ’06-

The University of Iowa Iowa City, Iowa 52242 319-***-****

May ‘09

Business Management Major

• GPA: 3.28

• Major GPA: 3.33

• Dedication to earn a B.B.A. in three years while holding a part time job

Summers

Scott Community College 500 Belmont Road, Bettendorf, Iowa 52722 563-***-****

’07 and ’08

Reverse T ransfer/Summer Credit

• Credits directly sent to the University of Iowa once earned

• Took full schedule of classes both summers while working a part time job

WORK E XPERIENCE

November ’09 –

Portrait Innovations 4810 Elmore Ave, suites E & F, Davenport, Iowa 52807 563-***-****

P resent

Studio Sales Associate

• Created a variety of poses and expression for portraits

• Sold portrait packages one-on-one with customers

• Met and exceeded weekly, biweekly and monthly sales objectives

• Managed and verified funds

• Managed studio inventory

• Scheduled and confirmed appointments via face-to-face and telephone

May ’09 –

Justice 320 W. K imberly Road, space #0057, Davenport, Iowa 52806 563-***-****

November ‘09

Assistant Store Manager

• Supervised and guided 10+ employees in sales and customer service skills

• Key holder

• Trained cashier

• Verified funds

• Inventoried products

• Greeted customers wi th energy and enthusiasm

• Built and designed display windows

• Responsible for placing promotional marketing on time

• Successfully sold store promotions

• Maintained organization of store products

• Changed and created new f loor sets

• 2 additional years experience working from 2004 to 2006 during high school as a sales

associate

•

Dance Works 2411 W. Central Park Ave, Davenport, Iowa 52804 563-***-**** I

mple

Dance I nstructor

• Conducted classes in ballet, tap, jazz, tumbling, and poms consisting of 10-18 students per

class

• Guided and motivated ages 3-18 in levels ranging from beginner to advanced

• Selected and cut music for annual recital programs

• Individually and collaboratively choreographed routines

• Organized routine plans and schedules

• Supervised subordinate teachers

mented new instruction for advanced combinations

• Encouraged students to work as a team

• Led a parade team to win 2 fi rst place awards in one summer

Janitorial Maintenance

T ECHN ICAL SK I L LS

Familiar with:

Proficient in :

•

• Mini tab

M icrosoft Word, Excel, PowerPoint, &

P ublisher

• Adobe Photoshop

VOLUNTEER WORK

• Raised funds for the Children’s M iracle Network through The University of Iowa’s Dance Marathon

• Donated time and efforts to The Holiday Starlit Dreams, a chari ty event hosted by Dance Works for the area youth Special

O lympics

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