Customer Service Administrative Assistant

Krystal Willis

**** ******* **** **., ? Gloucester, Virginia 23061, ? 757-***-****

*******@******.*******.***

Objective

To obtain a position of responsibility working with a team of crafted

individuals whose desires are largely to promote and create a network of

education and communication globally through exceptional customer service.

Education

2005-2009 B.S. Biomedical Science, Averett University

420 West Main St. Danville, Virginia 24541

2008 Fall Semester Abroad, Biomedical Science

Dundee University Dundee, DD1 4HN, Scotland, UK

2002-2005 Denbigh High School New Horizons

259 Denbigh Blvd. Newport News, Virginia 23608

Specialized Skills

. Promoted Averett University in giving tours to prospective students.

. University Ambassador for Virginia Tuition Assistance Grant (VTAG)

trips to state delegates and senators for the promotion of continued

grant assistance for Virginia residents.

. Accomplished in administrative responsibilities: data entry,

specialized projects, receptionist and other clerical duties.

. Provided excellent customer service: assisted with customer relations,

ensuring accurate orders, assisting with investment information.

. Outgoing and pleasant personality.

. Responsible in handling large amounts of cash and customer accounts.

. Demonstrated leadership.

. Reliable and trustworthy employee dedicated to long term commitment.

. New face with fresh ideas: creative design for marketing new products

and services.

. Ability to perform various biomedical techniques : aseptic technique,

staining, use of a micropipette, making a blood smear, use of a PH

meter, counting colonies on agar plates, use of a microscope, and many

other basic laboratory skill sets.

. CPR, First Aid, and Blood Bourne Pathogens Certified

Work History

May 2010-August 2010 Girl Scouts of Colorado

. Guide and counsel girls in a camp unit of 10-24 girls in daily living,

camp activities, Carry out activities to encourage personal growth,

learn skills and provide challenge appropriate to age, ability and

readiness, Suggest new activities for future programs and many other

duties

January 2010-May 2010 Pier 1 Imports, Sales Associate, Newport News

Virginia

. Assisting customer purchases, providing consistent customer service,

adhering to the company standards, promoting pier 1 credit cards,

heavy lifting, light clerical duties answering telephones, maintain

front end presentation.

2007-2009 Admissions Ambassadors-Averett University

. Promoted Averett University in giving tours to prospective students.

. Represented Virginia Students at the (VTAG) convention for two years.

. Accomplished in administrative responsibilities: data entry of student

information, specialized projects, answering telephones, managing

office tasks.

2005-2007 Financial Assistance-Administrative Assistant-Averett

University

. Illustrated great administrative responsibility in the following: data

entry of student financial information, specialized projects,

answering telephones, managing office tasks, filing, and other

clerical duties.

.

2009- Summer 7-Eleven Sales Associate, Product Promotion, Gloucester,

Virginia

. Forecasted sales/marketing strategies for product promotion.

. Responsible in handling large amounts of cash.

2006-2008 Sam's Club, Sales Associate/Membership, Customer

Service,

Newport News Virginia

. Providing heavy lifting, handling large amounts of cash, ensuring loss

prevention, encouraging membership upgrades.

2005-2007 Shoney's, Cashier/Hostess, Newport News, Virginia

. Cashiering, Serving, Answering Telephones, Seating guests.

2004-2005 Newport News Public Schools-Special Education,

Administrative Assistant, Newport News, Virginia

. Responsible for assisting parents in office, clerical duties

including: answering telephones, filing, organizing office supplies,

data entry of student information into excel, use of spreadsheets to

compile information, working on projects as needed.

Special Interests

Big Brothers Big Sisters 2007

Habitat for Humanity 2007

Christian Student Union 2005-present

Future Business Leaders of America-2003-2005

American Science Association

Homecoming Queen 2009

Student Ambassador 2007-current Averett University Orientation Leader

Data Management in Admissions Averett University

Certificates of excellence in Word and Excel programming

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