Customer Service Medical
Resume:
Maranatha A. Satchell
Greensboro NC, 27406
abkxf4@r.postjobfree.com
SUMMARY
I have completed four years in the major of Elementary Education and Sociology at the
University of North Carolina in Greensboro. I have experience in working well with people in
not only an educational environment, but also in a business environment.
EDUCATION
2003-2007 University of North Carolina in Greensboro Greensboro, NC
Completed Infant and Child Development course
Studied Child Psychology
Completed Teaching as a Profession Course
1999-2003 Terry Sanford Senior High School Fayetteville, NC
Graduated with Honors
WORK EXPERIENCE
Spring 2008 Aetna Life Insurance Co., Greensboro, NC
Specializing in Health Insurance Customer Service
Responsibilities included receiving calls from members
Making calls to various medical providers
Managing medical claim payments and medical insurance
eligibility for members and their dependents
Typing letters to members and medical professionals
Fall 2006 Walt Disney World Resorts, Orlando, FL
Specialized in Merchandising and Guest Hospitality
in all four Disney parks and resorts. Recognized by
leadership for great teamwork and guest problem solving.
Fall 2005 Teacher, Childcare Network
Greensboro NC
Responsible for managing classrooms for grades 2-5
Developed curriculum for classroom activities
Fall 2005 Telecommunications, UNC Greensboro Greensboro, NC
Association- experience in communicating with
UNCG alum to raise funds for the school
Summer 2005 Banker, Fort Sill National Bank (FSNB) Fayetteville, NC
Specialized as a Customer Service Representative.
Responsibilities included opening new checking and
savings accounts, and setting up Direct Deposits
SKILLS AND QUALIFICATIONS
Computer Skills: Ability to type 75 words per minute
General knowledge of Windows XP
Electronic Correspondence Handling Systems
Foreign Language: Ability to speak some French and Spanish
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