Customer Service Security
Resume:
Christopher M Schinzel
Boise, ID 83712
abkxdk@r.postjobfree.com
SUMMARY:
Former Asst. Supervisor of Security for major city subsidiary
One year experience in retail security
Commissioned Police Officer, Spokane Police Department
EDUCATION: Bachelor of Arts Interdisciplinary Studies, June 2007
Eastern Washington University, Cheney, Washington
Emphasis in Criminal Justice and Psychology
Courses taken included:
Comparative Justice Psychology of Addiction
Juvenile Justice Abnormal Psychology
Penology Theory of Personality
Correctional Counseling
EXPERIENCE:
Employment Specialist, SL Start, May 09 to July 2010, Spokane, WA
Assist Developmentally Disabled adults at their places of employment
Work independently to build relationships with employers to support employment
Maintain Tailored Life Records for all individuals including quarterly progress reports
Coach and train individuals at their workplace and assist with any technical needs
Assistant Supervisor of Security/ Parking Operations, Riverfront Park,
06/07 to 02/08
Assist in developing Security Operational Plans for Major community events hosted in/around City
Parks. Meet with event promoters, or private individuals outside the scope of the City to formalize
these operational plans.
Coordinates with Security Director and internal City agencies such as Police, Fire, and Traffic
Engineering. Draft event summaries to document areas of future concern minimizing associated
risks to the city.
Administers the Park Department Exclusion Policy
Track and monitor Security “calls for service”, providing trend/risk analysis and adjusting patrol
coverage’s to address rapidly changing environments and potential risks
Conduct internal theft investigations, preventing loss and recovering assets for the City of Spokane.
Provide safety, security training to all seasonal Security Officers to adjust to an ever changing world
and community environments.
Administers personal alarm codes and building access privileges
Administers and enforces the Vehicle Access Policy for Riverfront Park, issuing and tracking vehicle
permits and citations.
Riverfront Park Security Officer, City of Spokane, Riverfront Park,
06/06 to 01/09, Spokane WA
Enforcement and knowledge of local laws, ordinances and park rules applicable to Park Security
patrol.
Responded to first aid calls, while maintaining knowledge in methods, practices and ability to
apply such information to specific situations.
Maintained a Registered Sex Offender Database and also an Exclusion Database for all
Park contacts and exclusions.
Patrolled Riverfront Park via Bike or Motorized Vehicle
Provided escorts to employee who carried cash.
Preformed basic lockdown procedures
Security, Rosauers Foods, 03/07-03/08, Spokane, WA
Provide security for ten stores in Spokane area through the use of technology and line of sight
Detain shoplifters and ensure environment free from panhandlers and those violating the law.
Document all activity through the use of police and company reports.
Checker, Mitchell’s Harvest Foods, 06/04 to 06/06, Cheney, WA
Experience in: Checking, Customer Service, Dairy, and Freight.
Provided excellent customer service to all customers
Limited Commission Police Officer, Spokane Police Department,
June 2007 to January 2009, Spokane WA
40 hours at Spokane Police Department with training in: Criminal Law,
Report writing, Communication, Criminal Procedure, Ethics, and Self Defense
Volunteer Activity
Volunteer, ER, Providence: Sacred Heart Hospital
Assist the staff in caring for patients. Prepare patients for intake and maintain
cleanliness of individual rooms.
Coordinator/Cook, City Gate
Prepare and cook food for 100+ people once a quarter.
Sunday School Teacher, Spokane Christian Church
Prepare lessons and attend to a classroom with 2/3yr olds
References: Available upon request.
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