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Customer Service Sales

Location:
Daphne, AL, 36526
Posted:
September 21, 2010

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Resume:

Emily Grace Massengill

**** ******* ***** **

Daphne, AL 36526

601-***-**** - abkxbx@r.postjobfree.com

Objective: A challenging Customer representative position in a fast paced

environment that will utilize acquired expertise, creative

talents and commitment to excellence. Desire for personal

growth and career advancement.

Education: Bachelor of Science in Hospitality Management

The University of Mississippi, Oxford, MS

Graduation: August 2003

Experience:

Jan. 2009 - Sept. 2010 Teller/CSR

Gulf Coast Community Bank, Pensacola, FL

. Open DDA accounts, savings accounts, certificates of

deposits and additional products and services offered

. Accept DDA deposits, cash checks, accept savings,

deposits and withdrawals, accept installment and

commercial loan payments, issue official checks, make

cash advances, cash savings bonds and other

negotiable instruments

. Balance and maintain cash vault

. Order daily supply of cash

Aug. 2007 - Nov. 2008 Teller

Statewide Federal Credit Union, Flowood, MS

. Accept DDA deposits, cash, checks, savings deposits

and withdrawals, accept installment loan and charge

card payments

. Balance and maintain cash vault

. Cross sell additional products and services

. Purchase and issue U.S. Treasury Savings Bonds, Money

orders, American Express Traveler Checks, and Visa

Gift Cards

. Maintain customer relationships through excellent

customer service

Oct. 2003 - July 2007 Sales Manager

Coyote Wild - Home and Fine Furnishings, Jackson, MS

. Increase sales volume by 150% in less than two years

through telemarketing, inventive sales strategies,

and expertise decorating skills

. Place invoice orders of merchandise and handle

receiving of products

. Manage budget planning and tracking, accounting and

payroll and maintain clientele book and records

. Demonstrate leadership, direction, and management of

9 sales associates through a positive work

environment

Computer Skills: Microsoft Office, Word, Excel, PowerPoint, 10 Key



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